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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 5840 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers often highlight the PlayStation Portal Remote Player's overall performance, screen quality, and portability as significant advantages. Many find the device comfortable to hold and appreciate its lightweight design. However, some customers have expressed concerns about connectivity issues, occasional lag, and frame rate variations depending on internet connection stability. Despite these drawbacks, the device's battery life is generally considered satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 5,840 reviews
  • Rated 5 out of 5 stars

    Best gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift ever. Purchased for my boyfriend and he loves it. He loves the fact he can take it and play his favorite games anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I've moved into the next stage of life (fatherhood) I was looking for a product that would still allow for me to game from time to time with the limited personal time I have. The Playstation Portal is the exact product I was hoping for! Easy to setup, online play was smooth, and a great travel companion no matter where you are traveling. So far extremely happy with the product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console yet!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must buy. Makes gaming fun again. You really have to try it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal to your gaming soul

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the go gaming. I wish the screen was Oled but other than that its great. Especially now that you can cloud stream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I saw the light

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I was skeptical and I wasn’t truly going to get one until Bestbuy had the option but I’m blown away by this thing. You can use it over any WiFi connection, I use it at a friends since we’re playing the same games and it’s been a life saver. If you can afford one and travel or just have a lot of people in the home this is absolutely a solid purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great add on for the PS5.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PS5 accessory! Must have if the TV your PS5 is connected to is shared. Love being able to play games like Baldurs Gate 3 from anywhere in my house. Just make sure you have a strong and consistent internet connection. Device is comfortable to use and feels well built. A bit annoying that there isn’t Bluetooth capability but there is a standard headphone jack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool man

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very nice. Feels good in your hands. I wish it was Bluetooth and had on the go play but it’s great when I have a strong WiFi connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice ive made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problem palying outside with my phone connected to the ps portal. Great device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok but not great.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Idea of this thing, works for what I want it to do which is to play my games when the tv is being used by my nieces. The connection is spotty when in the same room but ok when near the system. Next time I would have just bought another tv.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daily use, it’s absolutely amazing. Worth the price for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More hours of play

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent device if family members often use a TV connected to a PS5. Runs the games installed on the PS5 via RemotePlay. There is no lag with PS5 connected with the cable to the router. Very light and ergonomic, I can play for 2-3 hours without fatigue lying on a couch or in bed. The only drawback is no Bluetooth connectivity, so either wired headphones or new PS earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is very nice, can get very bright and color accurate. The controls are very comfortable, feels exactly like a dual sense controller. Works great as long as you have a good stable network connection. I am able to play at my friends house while my PS5 is at home on a wired network connection with no issues. I just got my pulse explore earbuds today and so far they are good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item. Very niche

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This going works great if you have good wifi. I know this has been beaten to death. This is a very niche item. I use it when my wife is watching the TV that my PS5 is connected to. Outside the house it's useless. Even connected to the hot spot on my phone with a great signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works way better than I thought it would. really good product no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it love how I can sit down downstairs and play my game. It do freeze a lil but it’s still great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ignore the YouTubers and Buy this. It is Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before buying I seen so many YouTube reviews that had a lot of negative to say about this device. I took a chance and I absolutely love it. I see on Best Buy the device has 2117 reviews averaging 4.5 stars. I think it goes to say that the average user finds this device awesome as opposed to the YouTubers who reviewed it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I would definitely purchase a ps portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part, this portal does what is advertised. You can remotely play or stream your ps5 games away from home. The good: you can play away from home, the led screen is pretty decent. The system is easily portable. The speakers are great. The bad, your ps5 needs to be in rest mode, the controls are super sensitive, the touch pad functionality is in the screen, making certain moves complicated, and msybe the worst function is the wifi connection. If your wifi in the area you are playing, if it's a good connection then the game play is ok.. but if the wifi isnt that great, then playing is a nightmare..every time i play, i get frustrated in the first 20 minutes then give up. But i live in a very rural area, so wifi blows.. bottom line. Its worth it if you have great internet..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My brand new playstation portal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my item quickly and was amazed by the srvice and quality of my playstation portal when no one else had it, best buy is definitely the place to shop and i look forward to buying more products in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing, she goes with me everywhere! Had it for 15 months and loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got it I was so excited but after awhile I realized I didn't use it as much as I wanted to but when I need it it's there and it's great for portability just wish my headphones didn't disconnect so often.

    I would recommend this to a friend
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