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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 5849 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers often highlight the PlayStation Portal Remote Player's overall performance, screen quality, and portability as significant advantages. Many find the device comfortable to hold and appreciate its lightweight design. However, some customers have expressed concerns about connectivity issues, occasional lag, and frame rate variations depending on internet connection stability. Despite these drawbacks, the device's battery life is generally considered satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 5,849 reviews
  • Rated 5 out of 5 stars

    A must buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the PlayStation portal. I thought with how far apart the controls are it would affect my game play experience but that’s far from it. Audio is not to bad, make sure you have a strong WiFi connection or it will start to lag heavily, picture quality is fantastic.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Excellent for its purpose

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation portal market is a small and niche one. Not everyone needs one and its limiting for what it can do but you need to understand what it’s meant to do. Stream games when your tv is unavailable, plain and simple. Its a great accessory for those that fit in that category

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I thought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with the expectation of using the portal while away from my physical PS5. And it has performed very well in that aspect. I have no issues connecting. I love the feel of the portal in the hand. I have no regrets. Just what I thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent PS5 accessory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using this to play my games while watching TV or surfing Youtube. Not too heavy, great quality screen, Nintendo Switch AC adapters can be used to charge it. I haven't experienced any latency issues either. The only drawback is that it can't power on the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! Enjoy playing my single player games while watching a movie or my favorite shows!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my PlayStation portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PlayStation portal is everything that I wanted and everything that I asked for my only problem is the Wi-Fi feature in the portal doesn’t seem as strong and has some lagging problems but other than that it worked fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great product if you are wanting to play games from your PS5 and are not home. You do require a solid WIFI connection but once that is met, amazing product and a ton of fun! Would recommend for anyone who owes a PS5

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Portal is amazing

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily able to game anywhere you want with little lag or latency as long as you have stable internet. Would recommend for anyone considering trying this out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad as long as you understand what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has its limits and I feel like PlayStation could have done a lot better and made this a modern day vista but for what it is and understanding that it’s purely a remote play device it’s nice great screen very comfortable to use and as long as u have a good internet connection it runs great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proper graphics for a hand held console..!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent one to have who loves gaming while traveling and miss their consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Really was not sure about it. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I use it at home and it's flawless. I used it while on a trip across the country and it played amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun add-on

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool and convenient when it works. Had some connection issues here and there which made Demon's Souls hard to play well on it but everything else such as Stellar Blade was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest controller ever created

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal for me. My dualsense had recently broke and I was looking for a replacement. I remember the early mockups of a PlayStation controller with a screen on it but they opted for the light bar. This is my controller! It is flawless in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast pick up time…………………..,,,,,,,,,,,,,,,,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Santa delivers a Sony PlayStation Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Play Station Portal was another Christmas gift given out as an upgrade to an extremely happy family member from Santa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Handheld!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful for when you dont want to be stuck to your tv!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for what it is.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I can play my PS5 games from anywhere as long as I have strong wifi and my PS5 is in stand by. Just wish it had more options and can movie streaming capabilities. Other than that, it’s a pretty cool gadget for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This great for dads or mom gamers. Which require you to spend some time with family away from your system. I mostly play single player games on it like rise of ronin or FF rebirth. Not so great with multiplayer games like helldivers 2. But its do able!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish games had a way to differentiate settings for ps5 vs portal. Some games, you lower the quality and can play with easy (like Duty). Must have good internet for this thing to work well. If not, you're going to hate it.

    I would recommend this to a friend
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