Customer Ratings & Reviews

The portal is great. Would rate it higher but disconnects at times from the PS5. Works very well at home or from another location. Graphics great. Enjoy the device. At times wish it would have more functions.

My 5 year old son is very happy with the way he can play all his ps5 games

This device finally freed up my living room TV! The kids say it’s “awesome”.

Always love playstation love the game graphics always on point.

Works great...........................................

I'm extremely disappointed with the PlayStation portal, and I'm not alone. As a long-time PlayStation fan, I expected a seamless and user-friendly experience, but what I got was a clunky, slow, and frustrating interface. Firstly, the navigation is a nightmare. The menu is cluttered, and finding what you need is like searching for a needle in a haystack. Simple tasks like downloading games or accessing settings become an ordeal. The slow loading times and frequent errors only add to the frustration. The portal's design is also visually unappealing, with a dated look and feel that lags behind modern standards. The layout is confusing, and essential features are hidden behind unnecessary layers. But what's even more disappointing is the lack of functionality. Basic features like game organization, friend management, and notification settings are either missing or poorly implemented. The search function is unreliable, and the store is a mess, making it hard to find new games or deals. Some other issues I've experienced include: · Frequent disconnections and errors · Unresponsive customer support · Poor optimization for different devices · Limited customization options Overall, the PlayStation portal feels like a step backward in terms of user experience. It's a shame, considering the excellence of the PlayStation consoles and games. I hope Sony takes user feedback seriously and revamps the portal to match the quality of their hardware and software. Recommendation: Until significant improvements are made, I recommend using the console interface or exploring alternative gaming platforms with more user-friendly portals.

This console is great! It was a birthday gift for a 14 year old and they love it. We stay on the go and being able to continue in game play has been great for them!

The controller really is the selling point, the tirggers and the vibrations are what make it worth the money. Best to think of this accessory not as a portable console but as a different sort of pro controller.

Just use it in the house to game. Works great but i would assume you would need fast internet

Completely usless unless you have a full time wifi connection. Also need premium subscription for a game library if cannot connet to your home base ps5. Using a controller you already have with your system and a phone or tablet using PS remote play does the same thing. Only praise i can give is that it is a controller and screen built together instead of having two seoerate items for charging.

Fun and convenient. Does have problems connecting at times.

Works pretty well. A little input lag to be expected, makes playing Elden a little harder but as long as you have good, expansive WiFi you should be fine

Its ok but if you dont have the right wifi power its not good at all. Make sure you have a strong wifi or mesh system if you have dead spots or it won't do well with live gaming

Great customer service fast delivery would recommended to friends and family

I’ve the fact you can use the PSportal without the PS5. It’s a good handheld device

This works perfectly and allows me to play adult-themed game in another room while my kids play the switch or watch tv. Much better than using a phone. I honestly didn't think I'd use it as much as I do.

I love the PlayStation Portable. It is at first hard to set up. Once it is set up the mobile screen is 4k resolution that can be played around the house. Unfortunately, it is not for travel. Now I want to finish Diablo 4 on the system

Love that I can use it when I'm traveling for work. I can just bring this portal not my whole PS5 Console

Amazing gaming system to go on trips. He loves the portal of taking it ouside of the house and still play.

It’s a cool idea but there’s still lots of lag and sometimes the games just completely drops. GTA 5 online was ok to play but would drop older games