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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 5824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the PlayStation Portal Remote Player's overall performance, screen quality, and portability as significant advantages. Many find the device comfortable to hold and appreciate its lightweight design. However, some customers have expressed concerns about connectivity issues, occasional lag, and frame rate variations depending on internet connection stability. Despite these drawbacks, the device's battery life is generally considered satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 5,824 reviews
  • Rated 5 out of 5 stars

    Perfect travel PS

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for PS on the go. I travel 70% of the year for work so using this to continue gaming in downtime is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great… now. Once you do the install you have to search Reddit for the pass to get it to finish its install. Was very annoying but works great now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect accessory

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great accessory at great price. Perfect screen. Love the wifi principle of being able to play stream games on the go. Love taking it on trips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal Remote Player review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation Portal review - updated w/speaker impressions and a very good reason you may want to consider getting one. I finally got to play with it for a few hours here. It is A REALLY good looking piece of equipment, first and foremost. It isn't ugly or as weird as you'd think it'll look. People are going to want to know what it is when they see it. The screen is nice and big and the colors on it really pop. I tested my phone's hotspot connection first because that's how I'll be playing at work, sometimes. It works fairly well on that. Was it perfect? No. But it did the job and didn't cut off on me one time. Even though the quality wasn't at its best the latency was super low on it still. It did tend to get to a pretty rough quality at times, but it wasn't bad or long enough to be worried about. I got through about 30 minutes of a match on 2K before I switched to my homes WiFi. I have a separate router from my main router but I tested the main one first. That one did exactly what Sony said it would. It worked nearly flawlessly and the picture quality never dipped! It was 1080p the entire time. I tested my network on my separate router and connected to 5ghz and it also connected really fast, even faster than my main one! It did give me a few little artefacts here and there but nothing crazy. It ran mostly smooth and I played a little bit of Mass Effect 2 Legendary Edition with that and it looks fantastic. I took pictures from the capture button on it. Looked no different than how or would if you did it on the system itself. The battery life came charged with three of the four bars charged. I played it for about three hours nearly and it went down to one bar no signs of it having a low battery at that point. I would probably say it can last about a good 6-8 hours on a full charge based on that observation. I did turn down the dual sense features to make sure it let's the battery last longer. It's an ideal way to play PS5 in your home if your TV is occupied, you need to go to the bathroom but don't want to stop playing, or simply because you might not want to turn on your TV at night and just want a quick session. As for sound, it's more than serviceable, but not THE best speakers in the world. For me? I think they are loud enough to fill a room on full blast, and doesn't really give off that tinny sensation that you get from similar devices. It does what it's supposed to do though, it gets the job done and you won't really be complaining about it. It's really just a matter of convenience, optimization, and utilization. Your phone and tablet and other handheld consoles just cannot offer you a simplistic, yet seamless experience of having your PlayStation 5 AND dual sense controller with full support of it's features in your hands all on one display on ONE device. Overall, Sony has optimized this thing to give you a virtually lag free experience even outside of your home. You CANNOT get that with other devices. It's just not happening. I give it a 9/10!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sometimes the visuals get grainy even though I'm close to wifi router and PlayStation. However, overall a great way I can play while family watches TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive seen mixed reviews about the portal decided to try it and I definitely dont regret my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this is was a awesome buy for my son now on long road trips or being out of town he still play his favorite games even away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very much worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The streaming on this device to cloud is amazing. Probably one if the best streaming devices today. You are not going to find a better device to stream from than this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ignore the negative reviews

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People need to stop reveiwing products based on what they want them to do, and review them based on what they promise and or offer. This is a REMOTE PLAY handheld. Not a whole new handheld system, and if it was people would complain about paying over $500 and having to buy new games. The PS5 doesnt have bluetooth so why would the portal? It would cause latency anyway. If you have good internet speed you won’t have problems with lag at all. The system is very light and comfortable. I love that it has the same controller design as the PS5 controller. The screen is beautiful and large. And it’s CHEAP for $200. A controller is $70 on its own, so you’re paying an additonal $130 to play your games handheld. It does everything it claimed very well. This is the best way to remote play. Period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent portable gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it even bought the upgrade that makes it truly portable.. just dont findbmyself using it much probably because im am adult.. this is gteat for a teenager or young adult.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, if you have a connection to wifi anywhere you can use it, look amazing, plays amazing, and is smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Very easy to use. Extremely convenient if you want to lay in bed and play. Even got one for my brother.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PSP 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product use it everyday definitely recommended for the everyday gamer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nifty little device

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was apprehensive about buying this because I have the remote play app and a controller but once I used it I was blown away. Streaming works way better than an app and it is comfortable to hold. Only drawbacks: you have to have at least decent internet and the battery life is not the best. That said it’s great for streaming the ps5 especially if you want a second screen while watching tv or something

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Really useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been perfect on the go. I can use it at work and at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peripheral

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal now that you can stream games straight from Sony. I would recommend hardwiring your ps5 for streaming from it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love all Playstion items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is a blast to use. I haven’t used the steaming part yet, but have played slot of my games. Takes a few minutes to connect but after the first time, it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Handheld PS

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fantastic. Slight lag input but great overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not heavy, it’s comfortable and nice model but you need a good internet connection for the console work at 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Playstation portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that i can be on the go and connect to my ps5 at home.

    I would recommend this to a friend
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