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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 5832 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the PlayStation Portal Remote Player's overall performance, screen quality, and portability as significant advantages. Many find the device comfortable to hold and appreciate its lightweight design. However, some customers have expressed concerns about connectivity issues, occasional lag, and frame rate variations depending on internet connection stability. Despite these drawbacks, the device's battery life is generally considered satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 5,831 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstaion Handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the PS Portable and its great to use when i dont want to play with the console directly. Been playing as i lay in bed it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'M enjoying this so far just need to add more ways to play

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing gameplay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this due to being on the road often. All it is to say it’s amazing reminds me of the psp days as long as your ps5 is connected via Ethernet cord the connection will be smooth. I suggest you get a case and screen protector

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its better than expected

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great console. I would jot label it completly as portable, since there are some requirements tou may need to play. You may need to do some adjustments to your router, nothing complicated. I got the portal on discuount. Even I love it, I dont belive its worth $200

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, potential to be great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I purchased, I had read a lot of reviews and many were from people like me. I’m a parent of two young kids, so being able to sit in front of a TV with my system set up just isn’t in the cards right now, so I went ahead and got this. I do like it but there’s definitely room for improvement. I use a wired in ps5 but some games are tough to play due to lag input. It’s not my WiFi, my WiFi is consistently strong. Sometimes the screen glitches and it’s weird. Some games play perfectly. Oddly some online games play better than offline games. Battlefield plays perfectly. Ghosts of Tsushima plays great. MLB is hard, there’s definite lag between when you hit the button to when the action is performed. Madden mostly plays great. NHL is a mess. I don’t think it can handle that fast constant action right now. I hope it’s something they can patch. I have headphones that work but it seems like they only connect bc I have the dongle in the ps5. There’s somehow no Bluetooth on this thing which in 2024 seems wild. Battery life is pretty good. I’d estimate 4-6 hours per charge which is pretty good IMO. Feels like you’re holding a real controller. Gets a little heavy if you’re laying down holding it but nothing crazy. Overall a cool product that I hope continues to improve. Oh, one more thing, it’s sort of loud. You can really hear it working if that makes sense. Lots of clicks and buzzing at times. Is that normal?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% Worth My money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Playstation portal, it’s nice to be able to bring it on the road, it super easy to use my 6year old daughter is able to use it!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I’ve always wanted to be able to play my PS5 games on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    playstation portal remote player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phenomenal gaming experience, plus staff was amazing and very easy to communicate with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool gadget, but not quite there yet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool product. Feels premium. Would be better if it was able to download games or use cartridges. Takes a little getting used to since some buttons from the controller use the touch screen instead. Great if you have a PSN membership and strong internet connection. While I have a membership, my internet set up does not seem to be strong enough for a stable connection, so I did not keep this item, however I hear it’s great for those who do

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in your home. I bought for travel and it would not connect or work despite wifi connection. Returned

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    It could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the PlayStation portal but if you really wanna enjoy it you need to be on good wifi for both your ps5 and the portal. So it’s only good if you have amazing wifi and if there is a storm at all or anything it just doesn’t really work. It’s better to me to use the ps4 or 5 to stream from another ps5 to the system. It would be a lot better if it say had built in data or you could download games to it rather than just streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fantastic purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to sit away from my PlayStation and still play whatever I want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Smooth remote play, crisp screen, and super easy setup. Perfect for when I wanna game without hogging the TV. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Perfect Couch Companion: My PlayStation Portal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been on the fence about the PlayStation Portal since it was announced, but after picking one up from Best Buy, I can confidently say it's one of the best gaming accessories I've bought in a long time. This is a must-have for any PS5 owner who shares a TV or just wants to game without being tied to the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hands free device would recommend if use if you have strong wifi

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great purchase good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great in hand the screen is nice and again in black it just looks perfect

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    It was so amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it u can take it anywhere great price and its amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than I thought.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to take a flyer on this device after researching the capabilities. It has performed very well. Great supplement to the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came quicker than expected. Love this things! Havent tried outside the house yet but working great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Portable ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is extremely difficult to change player acts, u have to first have ur PS5 on...mislead bc it seemed to b like the switch that u can play anywhere l, u can not, its ok if 1 person uses a ps5, wouldnt recommend due to changing users on it and having ur ps5 on first

    No, I would not recommend this to a friend
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