Customer Ratings & Reviews

Very fun device when you need to play on the go or without the tv definitely recommend!

Great product, arrived on time and with no damage. Works perfectly and would recommend as long as you have a good internet connection.

Good console worth the money I just wish you didn’t have to use your actual console .

My son loved his PlayStation portal. Good product at a great price!

Bought this as a gift and he loved it. Great for playing on PS5 in a different room. You do need good WiFi connection or else the graphics on the screen get a little fuzzy

The PS5 Portal brings console-level gaming to your fingertips with a sleek, portable design. the smaller size can feel a bit cramped for long sessions. Battery life is decent, lasting around 4-5 hours, but you’ll likely need a charger for extended play. Overall, it’s a fantastic way to play PS5 games on the go, though not the most compact option out there.

Really nice product! Works great. Bought for son and he loves it.

I wanted to love the PlayStation Portal. The concept is a dream come true for many of us: a dedicated handheld device that lets you play your PS5 games anywhere in the house while the TV is occupied. On paper, it sounds like the ultimate convenience. In reality, however, my experience with the device has been nothing short of a frustration-fueled nightmare. After weeks of trying to make this work, I can confidently say that this is one of the most disappointing pieces of hardware Sony has released in years. A Connection Nightmare The biggest problem with the Portal is that it relies entirely on your local Wi-Fi, and it seems to have absolutely no tolerance for anything less than laboratory-perfect conditions. Even with high-speed fiber internet and a router sitting in the same room, the experience is incredibly slow. From the moment you boot it up, the connection process feels sluggish. But the real issues start when you actually try to play a game. The input lag is unbearable. I tried playing Spider-Man 2, a game that relies on timing and fluidity, and it felt like my character was moving through molasses. You press a button, and there is a perceptible, jarring delay before anything happens on screen. In a shooter or an action RPG, this makes the game virtually unplayable. You aren't fighting the enemies; you are fighting the device itself. Visual Fidelity? Non-Existent. Sony touts the Portal’s 8-inch LCD screen as a selling point, promising 1080p visuals at 60fps. While the screen hardware itself might be decent, it doesn't matter because the streaming quality destroys the image. Far too often, the image becomes a muddy, pixelated mess. It looks less like a next-gen console experience and more like a 240p YouTube video from 2007 buffering on dial-up. The compression artifacts are distracting, washing out details and making text hard to read. Just when you get a moment of clarity, the bitrate drops again, and you are back to squinting at a blurry screen. Glitches and Stutters Beyond just the resolution drops, the performance is wildly inconsistent. The experience is incredibly glitchy. I constantly experienced micro-stutters and screen tears that ruin immersion. There were multiple instances where the audio would de-sync from the video, or the screen would freeze entirely for a few seconds while the game continued running in the background—usually resulting in a "Game Over" screen once the video caught up. It is baffling that a device built solely for Remote Play handles it worse than a smartphone or a tablet. I have had better stability using the Remote Play app on an iPad than on this dedicated $200 device. The Verdict The PlayStation Portal feels like a beta product sold at a premium price. It lacks Bluetooth support for wireless headphones (forcing you to buy Sony’s proprietary audio gear), it has no web browser to log into hotel Wi-Fi, and it serves no function other than streaming. When a device has only one job, it needs to do it perfectly. The Portal does not. It is slow, unresponsive, and unreliable. Between the lag that kills your reaction time and the pixelated visuals that ruin the graphics, there is very little reason to own this. Pros: The controller ergonomics are comfortable (DualSense features are nice). Cons: Severe input lag makes action games unplayable. Connection is glitchy even on strong Wi-Fi. Image quality frequently becomes pixelated and blurry. No Bluetooth support. Expensive for what is essentially a streaming screen. Bottom Line: Save your $200. Until Sony fixes the connectivity issues, this is just an expensive, glitchy paperweight.

Great customer service (store on union sq) quick store pick up in and out like a bank job lol

Awesome addition to my ps5. The screen is super crisp and the console shockingly has pretty good speakers.

It’s very nice and sleek, obviously the feel is different from the actual ps5 controller but overall he liked it. Very convenient because you don’t necessarily have to be in the same room as the console itself.

Amazing project!! Great graphics and connections when you have good internet

nice device. It is very much like the Wii u of the playstation 5.

It's perfect and good on the go! Would definitely recommend this!

EVERYTHING WAS JUST LIKE IT SAID GREAT SERVICE EXCELLENT OVER ALL

I was reluctant to get this because i couldn't answer the question "what is it for?" Not in the sense of it's function, but it's usage... It's a remote player for a console already in your house, why would I need that? I've seen a few usage cases that i would say justify the purchase, and once you have it in your hands you kind of start to see how useful it could be. That side, the hardware is really nice, good build quality, the screen is quite good and pleasantly sized. I, once the thing actually worked, have me a new imperceptible lag on input. The only gripe I really have, as alluded to previously, it getting it to work. With my PS5 and the Portal on the same 5Ghz wifi, in the same room as the router, I got disconnects, poor video quality, and horrible lag. Once I put the PS5 on a network cable the Portal started working perfectly! It's a really niche product, but under the right circumstances and with the right usage case, I'd recommend it.

Great item. Works well, easy to use. The entire family has one for each room of the house.

This works way better than expected. I play this at work with work wifi while connected to my ps5 which is 20 mins away from me

It's a great way to play all of your favorite games on the go and while someone else is using the TV, good build and very easy to connect and use.

Very cool and nice to have since the beta release. Just wish you could at least listen to Spotify while you play games.