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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 5833 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the PlayStation Portal Remote Player's overall performance, screen quality, and portability as significant advantages. Many find the device comfortable to hold and appreciate its lightweight design. However, some customers have expressed concerns about connectivity issues, occasional lag, and frame rate variations depending on internet connection stability. Despite these drawbacks, the device's battery life is generally considered satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 5,833 reviews
  • Rated 5 out of 5 stars

    Fantastic add-on to my PS5 system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PlayStation portable is a very good product. Just make sure that you have good Wi-Fi to backup this product. Just so everyone isn't aware, this is an add-on to your PS5 not a substitute for your PS5. You do need a PS5 system to play this PlayStation portable. That going ahead setup is super easy. I just jumped into a quick YouTube just to make sure that I did it right and then signed into my PlayStation on the PlayStation portable and jumped right in the gameplay. Initially it was a little laggy until a portable was able to get onto my Wi-Fi and play. So it is very Wi-Fi dependent. Gameplay seamless. Fantastic. I had black myth wukong and The new Star Wars outlaw as well as destiny. And it was able to keep up with the gameplay. Fantastic system. Enjoy taking it on the road. But just remember the further you get away from your system. It does take a little bit longer to connect. But overall fantastic by

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. I wish it I could use it at the same time as the PlayStation without it interrupting the PlayStation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Psportal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good screen, good weight, but poor connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review for a chance to win a gift card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IItsa preddy gud itsa preddy gud Itsa preddy gud Itsa preddy gud Itsa preddy gud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is truly the Best Buy!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best place to shop for any type of electronics Would not recommend any other place over Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for dad life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like the ability to game around the house, this is perfect. It is helpful when your significant other is using the TV, or you're just in a different spot, like watching a baby monitor or tending to the grill! Also good if you have some downtime between projects, or when you're on vacation. Haven't had significant connectivity issues in the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the portal it works perfect with my ps5 pro. Just make sure there's a great wifi connection and you can play anywhere! (Also if you don't have a PS5 to remote play, you can use your PlayStation plus premium account and stream games over the cloud.) My experience buying through best buy is easy and the workers are knowledgeable, easy find easy check-out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 Handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and perfect size, just needs a strong hotspot or portable WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my son. Other than the fear of breaking the screen ,it’s great. I would like more access to other apps that display but are functional. Still a good buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient for gamer couples

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for myself when my fiance is playing their ps5 and I could play my games along side them. It’s really cool to have that option now and it feel like im on a psp again. We both have our own portals and we have really seen the convenience

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchanged the backbone for this. Recommend this if you. Better screen playing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to the movement on this and not really satisfied just yet but giving it more time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the buy with the new cloud streaming update and not having to rely on the ps5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i absolutely love this thing i use it every day makes gaming portable in my house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a great secondary device to your PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Youll need a good Wifi connection to have a amazing experience. Otherwise you may feel that it is unusable. Fortunately I have a decent connection and its be good so far. Huge advantage is controller and the haptic feedback. More seamless connection rather than remote play on another device. If you can get your hands on it, give it a try!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work trips.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convienent and portable to take on the road! The connection has minimal lag due to wifi hotspot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PSPORTAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it , easy setup (need phone hotspot if away from home)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Believe the Hate

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially cautious because of public reception and the fact that it was a only a remote player. However, its value is actually quite high, for what it is. My PS5 was in Florida while we were visiting family in Alaska and the Portal worked perfectly. I was able to play Helldivers 2 from across the country with little to no latency and that blew my mind. I'm glad they added streaming without a console, but I have no desire to pay for PS Plus Premium

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for those longer games

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this thing. Is it perfect? No, you need a strong wifi or you'll lose image quality, drop frames, or some sound will hiccup. But when it's working it's a wonderful extension to my PS5. I love what they did with the controller part and the lights. It's exactly what I need to get into the smaller less intense games like Octopath Traveler. I definitely recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great expansion controller! Works very well and allows me to game anywhere in the house! Awesome!

    I would recommend this to a friend
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