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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 5833 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the PlayStation Portal Remote Player's overall performance, screen quality, and portability as significant advantages. Many find the device comfortable to hold and appreciate its lightweight design. However, some customers have expressed concerns about connectivity issues, occasional lag, and frame rate variations depending on internet connection stability. Despite these drawbacks, the device's battery life is generally considered satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 5,833 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Getting Better With Updates

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when i first purchased, i was skeptical. You do need an really good internet connection and it does require your ps5 to be in rest mode, and connected to wifi, but if your ps5 is hardwired to the router, it should be no issue. There was a recent update that makes the portal its on device persay, as long as you have the Premium tier of PS Plus, you can stream games directly from the cloud, no PS5 needed. The catalog right now isnt to big due to it being in beta, but it definitely makes it worth it now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product perfect customer service and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great customer service was received. I love the design and that everything was in perfect condition when I purchased this item .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally PlayStation 5 while Pooping..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect accessory for a PlayStation Fan with loose bowel , and /or a needy wife .. now when she begs me to come to bed , I just go , but bring the portal.. so now she has company and I can play helldivers 2 .. happy spouse , happy house.. Tho it IS NOT A Portable PlayStation .. just a controller connected to a WiFi enabled oled remote screen .. so only useful if you want to play in a WiFi 6 environment , It has very specific uses , and it fits perfect into my needs.. if you ever find your self at home and want to play ps5 but be free to sit anywhere your WiFi covers , then I highly recommend At the same price as the PlayStation edge controller , which has a pitiful battery . I find this a far more useful peripheral.. all around ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Handheld Device for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For only $200- it is perfect. More games are coming out on the streaming part and there really is not that much input lag when remote playing. Worth it and makes it easy on traveling, rather then having to bring the entire PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing !!! Pretty cool being able to play remotely !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works greatttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation is giving a lil sample size of the next portable gaming system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best present I could get my wife and she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box PS Portal and everything was in excellent condition. I'm happy with the purchase. The portal works great on my network and I prefer it over my steam deck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, i use it alot when im away from home just very convenient to game with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, the display looks amazing. Very light

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handy and Easy to Operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have a handy play and very easy to operate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fun device, too laggy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the idea of playing on the go or just in other rooms of the house, but I honestly noticed too much of a lag to use it. My PS5 is hardwired and I followed all the recommended networks setting I could find but couldn’t get it to work well enough.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ON THE GO!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Getting another for my partner. We game a lot and sometimes having this when we go to the living room or patio is cool Even when we travel as long as you're hooked to WiFi your golden. Price you cant beat either. Screen clear and that haptics feedback is just the same as the controllers. Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost in love...almost

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great when the connection actually works. I have mixed feelings. When its working I can spend hours playing happily but when the connection is an issue despite the internet being high speed, the PS5 being connected wired, the hdmi cable unplugged and me less than a couple feet of the PS5 thats...pretty infuriating. Overall I love it but they need to work on the connectivity on this device. Hopefully, if there is a 2nd one, they have fixed that issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product plan on buying one for my daughter and niece.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream playing ps5 anywhere with our having to carry a ps5 everywhere i go!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation portal.... Great device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation portal is a Great device. It allows you to play your PlayStation 5 without being tethered to the TV. Since I've had it that it's been my favorite way to play my PlayStation in a way. However, that comes at a cost sometimes. If the internet is not great then it suffers because it is a remote player, not a stand-alone console. If you're downloading something else while trying to stream at the same time, your game play suffers. However, when things are great with this device, things are really great. The visual quality is great. The gameplay feels like a PlayStation. 5. Dual sense in your hand. The screen puts out very well, so I think that if you were to buy it, knowing that this is not a Nintendo switch, where's a standalone device okay? If you're okay with that, then you should have no problems with this device because it is quite fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommended!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy, useful and super fun! Can be used anywhere in the home without and lag or issues!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device good for long trips if you have good wifi connection

    I would recommend this to a friend
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