Customer Ratings & Reviews

Great device battery better than dual sense controller

Great at playing games and watching movies. I use it all the time

I had no issues playing with my Portal. It connected easily and stayed connected. My home wifi is pretty good though and i read reviews with people claiming they cant connect or it doesnt stream well. Those people almost scared me away from buying this. Im glad i didnt listen. The screen is much bigger than my phone and so light and comfortable to hold. Im a dad and while my kids use the tv i can use this and still game. Currently i played Diablo 4 on it and even used the microphone on it to talk to my buddies while i played. It worked really well. Like a portable PS5. I do wish we can use any headphones, i do with i could pair my phone. I do wish we had internet browsing on this and i do wish it was an OLED. But i dont regret buying it at all.

Love I can play my games on the go. Its connection is smooth woth the right internet.

Very good graphics, it takes some doing to get it connected, so you're going to have to contact PlayStation. Technical support? Were there going to help you change a couple things in the network? So you can open it up without it continually lagging, and then you're going to have to call whoever you're Internet provider is, and you're going to have to have them open up some portals so that the playStation portal will work without any lagging issues.

The Sony PlayStation Portal is a gaming haven that seamlessly blends innovation, entertainment, and a sense of community. As a dedicated gamer, my experience with this platform has been nothing short of extraordinary. Navigating the PlayStation Portal is a breeze, thanks to its intuitive and user-friendly interface. The menu design is sleek, with easy access to games, media, and social features. The responsive controls make switching between applications swift and hassle-free. The Sony PlayStation Portal is a gaming masterpiece that caters to both casual and hardcore gamers. Its seamless blend of cutting-edge technology, a vast game library, and social connectivity makes it a standout platform in the gaming industry. Sony has once again set the bar high, providing a portal to a gaming paradise that will captivate players for years to come.

I use the mobile hot spot on my phone. And the quality is amazing. Good collection of games. So far ive used the wifi in the airport the quality is good. And used the wifi at school campus and the quality is good

I like how it feels in my hands and that it pritty sturdy for how it looks and plays games well

Great I love it exactly what I was expecting we purchase again

I was initially against the PlayStation Portal and didn't see a real use for it. Lately I've been working a lot more and I haven't been able to game until nighttime. The downside is that I'll get all setup to play, but then want to just crawl into bed. With this device, I've been able to play in bed before sleeping and it's been such a gamechanger. I guess when it launched it had some issues with how it would connect to public Wi-Fi, but they've since patched a fix for it. I highly recommend this as it's turned to my favorite way to play games.

Nice tool for when I'm feeling lazy my PS5 is hooked up to my PC monitor and set up for streaming so when i don't want to turn on a computer just to play a ps5 game I can stay in bed and use the portal

for casual playing its very nice but for competitive player like warzone you,will feel the lag sometimes and picture went blur here and there because of the wifi instability, even though mine is wired eternet

I purchased one of these for a couple reasons. One, so I didn't have to haul my ps5 back and forth from mine to my boyfriends house. And 2, so that I can still keep an eye on my kids while playing, but allowing them to be able to use the TV. Its a win win. The product works great, amazing quality of video, easy to connect to system and so simple and portable. The only issue I've had, is while being away from my ps5 (in another house) it is very hard to play. It does work, but the connection isn't consistent and it's constantly losing connection to the ps5. Besides that, I have zero complaints!

This thing is amazing! There is a little bit a lag in controls but it’s probably due to my wifi

I absolutely love this device. Sony hit it out of the park with the design. However, it was a rocky implementation at first. There was crazy lag and jittery jits you had to deal with occasionally. However, this has all changed after the 4.0 OS update. Not only has the delay been resolved (no more jittery jits) but now you dont even have to connect to your PS5/PS4. The portal can now stream cloud games. Sony is beta testing now and its awesome! Highly recommended buying.

You need really good WiFi for this to work smoothly

Pretty good for the price and definitely worth itt

Too many complaints and everybody got something to say these days. If u don't need it or it serves no purpose for you don't get it. This is great for in home for me when I'm ready to get in bed but feel like gaming but don't want to move my ps5. Or while watching tv or the game and I want to game as well. I was disappointed that it didn't connect to Xfinity wifi at work or work well with the other internet connections there either. But works great on my hot spot tho so I've had some great days at work since the release. Holiday week this week so plenty of downtime and I ve actually played a full game of nba2k in 1 sitting. Picture looks great. Controller feels amazing in hand just like the ps5 controller. Sure no Bluetooth and it's only remote. The device people are crying for would be $600 or more. Hopefully it's coming but for now this is great. For $200 I haven't felt this good and satisfied with a purchase in a long time.

Bought mine open box excellent and I am very happy with my purchase. Works and looks brand new, best investment as a dad of 2 who likes to game daily while my kids take up the TV. Thank you Best Buy!!

Great product when it’s working! I had an initial issue with lagging and WiFi which seems to be sorted out through the most recent updates. Randomly now my right joystick isn’t working which also seems to be a known ongoing issue via Reddit. When it’s working though I’ve had lots of fun. As a dad of two young kids I just don’t have the time to turn on my console anymore. This has been nice because they can watch TV and I can casually game. Hopefully we can get this resolved through Sony.