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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 5817 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers often highlight the PlayStation Portal Remote Player's overall performance, screen quality, and portability as significant advantages. Many find the device comfortable to hold and appreciate its lightweight design. However, some customers have expressed concerns about connectivity issues, occasional lag, and frame rate variations depending on internet connection stability. Despite these drawbacks, the device's battery life is generally considered satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 5,817 reviews
  • Rated 4 out of 5 stars

    Works great for cloud streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll only appreciate this if you're already invested in Sony's gaming ecosystem or subscribe to their cloud streaming. There is no local gaming, which is the reason I rated this as only 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love this product. Now i know that its gotten a lot of heat for not being a stand alone device but being that i can play my game from anywhere as long as the wifi is great ill take it. I can say that the portal feels like im playing with one of my ps5 dual sense controllers wirh adaptive triggers and a super led screen in the middle. Honestly its like having a ps5 in the palm of your hand. Just remembered that if the wifi connection isnt strong then you might become frustrated with the lag or the reoccurrence of reconnecting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing portable device!!!!but….

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase it for my son when he is away from home and the only complain he has is that sometimes it can conect remotely and sometimes it does not after doing everything that could fix the issue it semms to be just a glitch somewhere in the portal software eventually hoping they fix it with an update

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device because I work remotely for the equivalent to half the year, and didn’t want to lug my ps5 around with me. Gotta say I am happy with the product, I don’t get all the bad vlogs I’ve seen about it. If I had to say one thing that bothers me is that the product is not Bluetooth equipped, but a 25 dollar Bluetooth device fixed that for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Great graphics and unbeatable gameplay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Psp portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes well with ps5! Great to have this gadget! I can play ps5 games anywhere in the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portable

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it he’s been playing it since Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for what it should. Makes gaming on the go a true experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as it's suppose to!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's pros and cons but you have to remember it's $200. If you have weak wifi, don't even bother playing, it's horrible. However, if you're connected to fast wifi the portal works great. It's a bigger Nintendo switch with better graphics and better games. If you want something that's versatile and media app friendly, spend the extra money on a steam deck or the aids rog. Those are about triple the cost but can do more. This is cheaper than a switch, so yes expect it to do less. It's advertise to be a remote play controller, and it's good at doing that. On good wifi, latency is fast. Lag isn't really there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Portable Gaming Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent portable playstation device. I've used it for about a month with no issues, playing games like Helldivers. Your internet connection needs to be really good though, so you should have a wired connection for your PS5 to really use it without a hiccup. The haptic feedback makes it like holding a regular PS5 controller which is fantastic. It's been excellent using it while my wife or kids want to watch something on the tv and I just want to keep gaming. It's perfect for that sort of scenario or if you're traveling. I just hope Sony makes more of these and stops the mscalpers. I had PTSD trying to get one, as it took several attempts like the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stop being a TV hog

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent portable device for the PS5. Make sure to run an Ethernet cable from your router to your PS5.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Probably great if you have very fast wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great idea.... I simply didn't have fast enough wifi to make it work properly.. Too laggy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great impulse buy. I had been debating on getting one for a while and I'm glad I finally did. Some games were just MADE for the Portal (Dave the Diver, Harvest Moon, Stardew Valley, etc.) This is especially great for those of us who don't have central air conditioning and have to be in the coolest room. The screen is bright and the colors are great and it is super comfortable to hold for those longer gaming sessions. It has some good weight to it, doesn't feel cheaply made or anything. If you are on the fence about the portal, just get it! You won't regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PSP Mega Upgrade (PS5 required)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total upgrade to the PS Vita and if you own a Back Bone controller. The screen is bigger than I thought it was and makes me feel like I have the PS5 in my hand. The graphics are great and the sound quality is 100%. The only downside is having a stable wifi connection. I have a wireless router, and it works wonderfully, but there are moments where it will act up and cut me off in gameplay (but thanks to the game recognizing my absence, it will pause the game due to no connection to a controller). Overall, 10/10 would recommend to anyone who wants to upgrade their PlayStation experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for something to allow you to play around the house or on vacation this is the handheld for you. Playstation has launched a beta program if you have playstation plus premium that allows you to play games without a console. Pretty cool.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product is u own a PS5, with a few drawbacks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, this is overall fantastic and opens up a lot of new options for gamers, especially those with families. My two big complaints are: headphones connections and screen refresh rate. You CANNOT pair any bluetooth headsets you own with this device. They are using proprietary tech (as is tradition) called Sony Link, and only two headphones currently exist, sort of, that have this in them. The earbuds dont release until December and last i checked the earmuffs version doesnt come out until next year, and the earbuds are $200. So, same price as this device. . . They should have replaced the Sony Link with standard bluetooth, but Sony has long been in the practice of using proprietary tech in their products which inevitably hurts the consumers. Anyone remember their Memory Stick Duo??! Here we go again. As for the refresh rate, while it isn’t as common, its becoming more and more so with each passing year that games are running at 120 frames per second, needing screens with 120 hz refresh rates. This is something less than that. After playing years of Rocket League on the PS5 at 120 FPS, it is God awful trying to play at anything less. Played half a match and quit due to this. Dont get me wrong, the input lag from the Portal is virtually nonexistant. In this case, it’s the screen’s refresh rate holding it back and bottlenecking the experience. . . Other than those two things, this is a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PORTABLE PS5

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are like me and don’t want to turn on your system and tv then get this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 handheld system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. He said he didn't have a problem setting up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    idk why I like it so much, but I do!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a PS-Pro controller and no Portal, something is wrong with you, amazing value for $200 and the black is very sexy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant to buy this with mixed reviews I found on connectivity but I am glad I decided to test it out myself. Works great as long as you have a decent WiFi connection. This does not work well with mobile hotspot but hotel WiFi and most places have worked just fine. I used to stream from my Steam Deck but the PS Portal provides a nicer image quality and access to tons of cloud games.

    I would recommend this to a friend
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