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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 5831 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers often highlight the PlayStation Portal Remote Player's overall performance, screen quality, and portability as significant advantages. Many find the device comfortable to hold and appreciate its lightweight design. However, some customers have expressed concerns about connectivity issues, occasional lag, and frame rate variations depending on internet connection stability. Despite these drawbacks, the device's battery life is generally considered satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 5,831 reviews
  • Rated 5 out of 5 stars

    Excellent Portable Gaming Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent portable playstation device. I've used it for about a month with no issues, playing games like Helldivers. Your internet connection needs to be really good though, so you should have a wired connection for your PS5 to really use it without a hiccup. The haptic feedback makes it like holding a regular PS5 controller which is fantastic. It's been excellent using it while my wife or kids want to watch something on the tv and I just want to keep gaming. It's perfect for that sort of scenario or if you're traveling. I just hope Sony makes more of these and stops the mscalpers. I had PTSD trying to get one, as it took several attempts like the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great impulse buy. I had been debating on getting one for a while and I'm glad I finally did. Some games were just MADE for the Portal (Dave the Diver, Harvest Moon, Stardew Valley, etc.) This is especially great for those of us who don't have central air conditioning and have to be in the coolest room. The screen is bright and the colors are great and it is super comfortable to hold for those longer gaming sessions. It has some good weight to it, doesn't feel cheaply made or anything. If you are on the fence about the portal, just get it! You won't regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Psp portal

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes well with ps5! Great to have this gadget! I can play ps5 games anywhere in the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Great graphics and unbeatable gameplay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for what it should. Makes gaming on the go a true experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stop being a TV hog

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent portable device for the PS5. Make sure to run an Ethernet cable from your router to your PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PSP Mega Upgrade (PS5 required)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total upgrade to the PS Vita and if you own a Back Bone controller. The screen is bigger than I thought it was and makes me feel like I have the PS5 in my hand. The graphics are great and the sound quality is 100%. The only downside is having a stable wifi connection. I have a wireless router, and it works wonderfully, but there are moments where it will act up and cut me off in gameplay (but thanks to the game recognizing my absence, it will pause the game due to no connection to a controller). Overall, 10/10 would recommend to anyone who wants to upgrade their PlayStation experience.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product is u own a PS5, with a few drawbacks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, this is overall fantastic and opens up a lot of new options for gamers, especially those with families. My two big complaints are: headphones connections and screen refresh rate. You CANNOT pair any bluetooth headsets you own with this device. They are using proprietary tech (as is tradition) called Sony Link, and only two headphones currently exist, sort of, that have this in them. The earbuds dont release until December and last i checked the earmuffs version doesnt come out until next year, and the earbuds are $200. So, same price as this device. . . They should have replaced the Sony Link with standard bluetooth, but Sony has long been in the practice of using proprietary tech in their products which inevitably hurts the consumers. Anyone remember their Memory Stick Duo??! Here we go again. As for the refresh rate, while it isn’t as common, its becoming more and more so with each passing year that games are running at 120 frames per second, needing screens with 120 hz refresh rates. This is something less than that. After playing years of Rocket League on the PS5 at 120 FPS, it is God awful trying to play at anything less. Played half a match and quit due to this. Dont get me wrong, the input lag from the Portal is virtually nonexistant. In this case, it’s the screen’s refresh rate holding it back and bottlenecking the experience. . . Other than those two things, this is a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PORTABLE PS5

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are like me and don’t want to turn on your system and tv then get this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 handheld system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. He said he didn't have a problem setting up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for something to allow you to play around the house or on vacation this is the handheld for you. Playstation has launched a beta program if you have playstation plus premium that allows you to play games without a console. Pretty cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant to buy this with mixed reviews I found on connectivity but I am glad I decided to test it out myself. Works great as long as you have a decent WiFi connection. This does not work well with mobile hotspot but hotel WiFi and most places have worked just fine. I used to stream from my Steam Deck but the PS Portal provides a nicer image quality and access to tons of cloud games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming handheld for the PS5.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll put it like this.... Yes you can play your PS5 in front of your TV no problem, but if you are feeling adventurous and want to game in the bed, in the backyard, on the front porch, at your hotel room with Wi-Fi hotspot, at your friends or family's house when you're on vacation or visiting, at work on break or lunch, and want that good PS5 playing experience... You better pick one of these up and thank me later. Do your research on the optimal settings on your PS5 console for playing on the portal for the ultimate experience because that weighs in as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mobile option

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 portal is a great option for those who can’t be sitting in front of the tv the whole time. The only issue is the need of a high speed internet on the ps5 for the portal to work properly. I have my ps5 connected through Ethernet and I rarely get connectivity issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    idk why I like it so much, but I do!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a PS-Pro controller and no Portal, something is wrong with you, amazing value for $200 and the black is very sexy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for portable this is not the option you have to use your hotspot to travel with the device but go on YouTube they guide you through everything.I use it for extra remote or if I’m just chilling on my deck outside or just sitting around on couch if I don’t want watch tv or my television being taken over lols .I have my OLED SWITCH THAT I USE,you can travel everywhere without using a hotspot!Playstation bring back the PSP with new tech !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for parents

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. I have kids so they are most of the time watching movies or playing their own games. With the portal I can just let my kids do their own thing and be able to play some games while in bed or on the couch. Sometimes even at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for gaming on the go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially hesitant to purchase the PlayStation Portal after hearing mixed reviews, but I’m so glad I gave it a chance! It’s been a game-changer for me. The convenience of being able to play remotely when I need to be away from my console is unbeatable. The setup was smooth, and the performance has been great for my needs. If you’re looking for flexibility with your PS5 gaming, this is definitely worth it. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good addition to ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about this product because I already owned a Steam deck. Having decided to try it, I was pleasantly surprised. Good battery life, pleasant grip and vibration. The screen was also a pleasant surprise, although it is not OLED. If you also do not always have the opportunity to play in front of the TV, I recommend giving the product a chance!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for streaming Playstation games only

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for its very specific purpose of streaming PS5 games. It would be great if Sony opened it up to allow streaming through Geforce Now, Steam, or other 3rd party applications. Screen size is right where it should be for a handheld, and the controller grips are some of the best designed and most comfortable out there for a handheld. My only problem with it is that it's tied exclusively to the Playstation format when (admittedly more expensive) competitors like the Logitech G Cloud, Steam Deck, and ROG Ally have no such restrictions.

    I would recommend this to a friend
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