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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 5820 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers often highlight the PlayStation Portal Remote Player's overall performance, screen quality, and portability as significant advantages. Many find the device comfortable to hold and appreciate its lightweight design. However, some customers have expressed concerns about connectivity issues, occasional lag, and frame rate variations depending on internet connection stability. Despite these drawbacks, the device's battery life is generally considered satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 5,820 reviews
  • Rated 5 out of 5 stars

    Don't Write This Off. It's Not a Gimmick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a PS+ Premium subscriber it's worth every penny. I always thought it was a dumb idea but this is a great product after they added cloud streaming for Premium members that bypasses the PS5. If your PS5 is using ethernet the stream quality is great too. I was playing FF7 Rebirth half way across the country with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son as open box item, at big discount. Cords and portal still in wrappers, like never openef. Son loves it, cause doesn't have to wait for tv to pkay playstation now. He plays online games with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease and convenience of bejng able ti play my playstation 5 from afar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your PlayStation in the palm of your hands

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal introduces a brand new way to play your PlayStation 5 games whenever you may be sharing your TV with others in your household. The Portal comes with a pretty decent sized screen which allows you to get a better view of all of your favorite games. My favorite part about it is that it carries over all of the dual sense features that you would normally have in the dualsense controller. I would highly recommend this if your console is hooked up via an ethernet and/or your house provides excellent bandwidth if running via Wi-Fi. The portal does not contain any internals that boost the performance so for anyone thinking about buying this product I would say test PS remote play on your mobile device first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase Made So Far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a great gift for my nephew! He loves it and all its features. Especially since he’s the type to love to play games on the go! 10/10 recommend purchasing for all the gamers out there!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how big the screen is and that I can play my games when I am away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps Portal Black

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device has improved greatly with cloud play. Still best when playing campaign style games and not multiplayer online.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Save your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For standalone games this is a nice little device. But for it's intended use of playing games through your PS5 it is far too glitchy to be useful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get you one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know there's alot of bad reviews but i can say my husband loves it. He was happy with his gift. Great graphics and the streaming makes it wonderful to play, no lagging. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal to a new gaming experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of box purchase. Everything was included. The system was clean and practically brand new. I use the hell outta it when my son is asleep in the room and i cant use the tv and speakers. I just hook up my headphones and im good to go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for when you wanna play but don’t wanna be stuck in front of a TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I loved using this system. Kept me away from the tv

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Finally, portable gaming without hand cramps

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure that the PS Portal would be worth the asking price without the streaming functionality. Since that’s been added, it unlocks all sorts of potential with the system. The screen is beautiful and the controller grips feel just like playing with a normal dual sense controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take your ps5 around the house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you just don’t want to sit in one place for your gaming or if some one else wants to use the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this you have so many cloud games to choose from and it’s very comfortable for long play time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ill preface my review by saying I have two kids, a wife, and one tv. My gaming time is limited but I try to make an effort to ger some game time in each week because it’s something I love doing. The Playstation Portal works much better than I anticipated. Is it perfect? No, but I’m surprised by the ease of use, comfortability, relatively low input lag and build quality. If you have a PS5, share a tv with your family and have your router connected via ethernet I believe this is a no brainer. The only reason I didn’t rate this 5 stars is because of lack of bluetooth. It’s not a deal breaker by any means as the pros heavily outweigh the cons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Christmas Present For the Hubby

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i had already bought hubby his Christmas presents which was the Crazy 8’s in both coloways because he is a sneaker head. So i though ok cool im done presents are wrapped im good. Well no, all i keep hearing about was this PlayStation portal thing and how hard it was to get and how much he wanted it. He told me this on December 20th people!!!! It was sold out everywhere!!!! Omg i about had a heart attack. This thing was like a unicorn only heard about in myths and folklore lol and by some miracle on the 21st i was able to score one online on the Bestbuy app. He has not stopped raving about how lucky he is and how cool it is. Its really nice to see him so excited about a present.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprising quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing really surprised me. I was fully expecting to be disappointed but it works surprisingly well. I wouldn't recommend it for anything that requires really quick reaction times, because it can be a little laggy at times with the connection, but it's great otherwise. I'm thrilled that I can play the PS5 now if someone else in the house wants to watch something on the nice OLED TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device! Sleek, smooth. Great buy, great price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for New Dads

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having little to no time to myself and not being able to get to my man cave the Portal gives me a chance to game from time to time. I hardly notice any difference in graphics and the haptics are just as good as the PS5 controller. The only drawback is the reliance of WiFi, but I knew that going in. There are times when it is very laggy. Also, some spots in my house don’t have great WiFi connectivity. As long as you have a strong WiFi network. You shouldn’t have any problems

    I would recommend this to a friend
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