Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 5833 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the PlayStation Portal Remote Player's overall performance, screen quality, and portability as significant advantages. Many find the device comfortable to hold and appreciate its lightweight design. However, some customers have expressed concerns about connectivity issues, occasional lag, and frame rate variations depending on internet connection stability. Despite these drawbacks, the device's battery life is generally considered satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 5,833 reviews
  • Rated 5 out of 5 stars

    Great little extension of my PS5!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly had been playing more cozy games laying in bed at night with my Nintendo Switch but I wanted to start playing my PS5 again. I picked this up and I’ve been so happy with it! It feels nice and looks nice and works well! I alternate my two handhelds nightly now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal has been one of my most favorite and best purchases I’ve had in recent years. The quality of the portals mechanics and game play is magnificent and easy to enjoy. On top of it all, the PlayStation portal is only $200, cannot beat that.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    More than what i expected

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The intergration of the cloud gaming aspect really made this a great product. I initially bought it just for remote play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s big it have all the pieces that come with it. It’s very controllable even though it’s huge Best game well hand hailed game. I’ve ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pros for me, cons for my family

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the portal, I can play video games while hanging out with my family instead of sitting in a completely separate room. The only downside is being shushed when I share the progress of my ncaa player winning championships and entering the draft portal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great in the hands. Connects easy to the PlayStation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Girlfriend plays on this while I’m watching football. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it! you will not regret it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned the portal for about a month now. I haven't turned on the TV my PS5 is connected to since then. Yes its that good and immersive. I played the whole game of ghosts of tsushima, now cyberpunk and some overwatch. Everything feels native as if there was a cartridge system like the switch. And the screen is the absolute perfect size and its absolutely beautiful! I've not have any network issues like I do with ps remote play on third party devices. As a father this has been such a joy yo have and I can play games in yhte same room where family likes to spend time at. totally worth it and a fine extension to the ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price! Works at home and on the go as long as you have a decent enough Internet connection.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I am truly enjoying it WORTH THE BUY IF

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little worried about buying the portal but it turned out to be an amazing purchase. i gave it a 4 star score because though it is amazing playing games like call of duty is not that good. Playing Rpg games such as Diablo 4 (which i have been playing and loving)or final fantasy 7 something that is not heavy on competitive gaming it is definitely worth the purchase. if only PlayStation would use this same design for a new PlayStation standalone handheld console. i would buy it in a second

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation portal

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I wish it came with headphones but I’m satisfied

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amazing other than some video quality issues

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is amazing until like someone else in your household is playing a game then your quality goes down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aileen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this, on the go. Compatible with ps5 and best of all I can be watch a movie, while they’re playing on the portable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great with some quirks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is a sleek and well-built device that allows you to stream PS5 games over Wi-Fi, providing a smooth and immersive gaming experience with adaptive triggers and haptic feedback. It integrates seamlessly with the PlayStation ecosystem, offering easy access to your game library and PSN features. While it relies on a stable Wi-Fi connection and the battery life could be longer, it's a great addition for PS5 owners looking for a portable gaming solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child loves it plays till it runs down easy connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolutely great product,easy to use ,an awesome gift for anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth on sale

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full price is not worth it. Need excellent Internet connection to run smoothly. The lack of Bluetooth is annoying for on the go but again, it will not work unless your internet is great. Little to no issues when playing on same network as ps5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very fun

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun as extension for the PS5. Somewhat lacking in performance when streaming, but that is due to sony software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it in 2025!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually returned my PlayStation Portal originally. It couldn’t hold a connection at all. However, several months later, I heard that ver. 4.0 made huge improvements on its stability. I re-purchased to try again, and it has been working magnificently! I’ve greatly enjoyed my Portal and use it all the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No regrets

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s exactly how it’s advertised for use. It streams your PS5 to the handheld as long as you have a strong internet connection. I did use my mobile hotspot without running into issues as well as using my own WiFi, but when I went over to a friend’s house I did run into some lag. It all just depends on your internet connection if you know you already don’t have a good internet connection you will bump into issues. I do take it every where I go. Runs single player games rather smoothly but for multiplayer games you will have a very small input delay. Once you get use to it, it really doesn’t bother.

    I would recommend this to a friend
Sponsored