Customer Ratings & Reviews
- Model:
- WHG910N/W
- SKU:
- 6641364
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Very good but...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound for music and gaming. They are made with the same drivers as the XM6. The microphone sounds good, and I appreciate that the microphone can be removed when you don't need it. They are extremely light and comfortable. I like that it is not the typical plastic headband, that adds more comfort and takes away a weight to support from your skull. I put 4/5 stars because they are a little expensive for the drivers that are 30mm. With that price, you can get bigger drivers and get a more enriching sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for this detailed and insightful review, ExcellentTablet!
We are absolutely thrilled to hear that the INZONE H9 II headphones are delivering excellent sound for both music and gaming for you. It's rewarding to know you appreciate the quality of the drivers and the clear sound from the microphone, especially liking the convenience of its removable design.
We also love that you find them extremely light and comfortable, and we appreciate your feedback on the design of the headband. Comfort was a top priority, especially for long gaming sessions, and your validation of that effort is wonderful.
We do understand your perspective on the price versus the 30mm driver size. We focus heavily on acoustic engineering and custom-tuning for gaming performance. Our 30mm drivers utilize a unique, high-power-handling diaphragm optimized for spatial sound, allowing us to deliver precise 360 Spatial Audio and detailed sound staging without adding the bulk and weight often associated with larger drivers—which helps keep the headphones so light and comfortable!
Thank you again for your valuable feedback and for choosing Sony to elevate your audio and gaming setup!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality, Weight
Really good headphones with really good audio (r6)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can hear everything. The headphones are pretty lightweight. The audio is crisp, but I’m not sure if the H9 and H9II mics have any differences. It has an appealing design, but it has one problem which isn’t that big of a deal. If you plug it into a PS5, you won’t have audio, so you cannot leave the USB-C plug in the PS5 at all times. And it’s not as comfortable as the previous H9.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YonasA,
We are thrilled to hear you're enjoying the elite audio performance of the INZONE H9 II, particularly how clearly you "can hear everything" in your games!
It's also rewarding to hear you found the design appealing and the headset lightweight with crisp audio quality.
Thank you for providing the very specific feedback regarding the comfort compared to the previous model and the operation with the USB-C plug on the PS5. We appreciate this detailed input and will certainly pass it along to the relevant teams for review and future development.
We hope the overall experience continues to enhance your gaming and thank you for choosing Sony!
Best regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Good Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is great. If you're buying it for PS5. PS5 integration is missing as of now. The old H9 you had game to chat mix and could see your volume being adjusted on screen. This isnt the case as of now. I'm hoping there will be a firmware update in the near future but, until then this is what we've got. The 30mm drivers perform excellent. I've seen reviews saying the base is lacking but thats not the case. Detail retrieval was great. The anc is top tier. The fit is fantastic and couldnt ask for better comfort. The mic is also good. Overall I am pleased with these. Now if theyd just do an update for better PS5 integration.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
MOST COMFORTABLE TOP TIER AUDIO HEADSET
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first headset I actually dont dread putting on. Every single one prior the instant it went on my head I could feel the unsettling over clamping and I knew it was a matter of time before I would get a headache. NOT WITH THESE. I can use them all day for work and still throw them back on for a gaming session at the end of the day. ON TOP OF being the best audio quality I have heard. I use them wired so I can’t take advantage of the Inzone app but the “Steelseries Sonar” app does the job perfectly with equalizing and adjusting the quality. Some people may see that they are 30mm drivers and think wow that isnt very much oomph but let me tell you they are crystal clear when pinpointing footsteps while maintaining the immersion. Top tier headset. Might buy another set just for fun.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello OLEDenjoyer,
Thank you for choosing Sony!
We couldn't be happier to hear that the WHG910N headset has transformed your experience so positively. It’s wonderful to know the comfortable fit allows you to wear them all day without discomfort, enhancing both work and gaming sessions. We're also glad the audio quality impresses you with its clarity and precision, especially in pinpointing footsteps, which speaks to the headset’s exceptional design. Your appreciation of third-party apps like Steelseries Sonar for audio customization, despite not using the Inzone app, truly highlights the versatility of the setup. Thank you for sharing such detailed feedback—it means a lot to us!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Excellent Headset!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent comfort and sound quality, the mic quality in particular is especially impressive for a wireless headset with very little audible compression coming through. Battery life seems largely average compared to other headsets, roughly 25+ hours before getting a low battery warning. Maybe a better value if it dropped in price $30-$50.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Orion,
Thank you for the excellent feedback on the INZONE H9 II headset. We're glad to hear you're impressed with the comfort and sound quality, especially the microphone. We also appreciate your comments on the battery life and value.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Get lost in the experience!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional comfort, elite sound quality, and strong noise canceling make the INZONE H9 II one of the best gaming headsets of 2025. Ideal for serious gamers who value clarity and immersion. Definitely enhanced my experience on a few favorite games!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MoniC,
We are beyond pleased to hear such an outstanding review for the INZONE H9 II!
It’s rewarding to hear that the combination of exceptional comfort, elite sound quality, and strong noise canceling has truly enhanced your experience, making it one of the best gaming headsets of 2025.
Clarity and immersion are exactly what the INZONE H9 II was designed for, and we're thrilled it's helping serious gamers like you get the most out of your favorite titles. Thank you for the five stars and for choosing Sony!
Best regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Most comfortable PS5 headset out there!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very underrated headset for both PS5 and PC. Best overall feature is the lightweight build of the headset itself. Feels like clouds on both the top of your head and ears. Sound quality is superb with a little tweaking via the Sony Connect iOS app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EPAR305,
That's absolutely wonderful to hear! We are thrilled that you find the INZONE H9 II to be an underrated gem for both PS5 and PC.
You've highlighted one of its best features: the incredibly lightweight build—it truly is designed for long, comfortable gaming sessions. We're also glad you were able to customize the superb sound quality exactly to your liking using the Sony | Sound Connect app on iOS!
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality, Weight
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset great sound very light weight i would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ad1983,
That's fantastic! We are thrilled to hear that you find the INZONE H9 II headset to be lightweight, and that you are enjoying the great sound quality. Thank you for recommending it!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
H9 ll Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are pricey but they are top quality, worth the investment. Noise cancellation works especially well, even in a room that has a lot of background noise. Clarity of the sound definitely meets my highest benchmark.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RobertB,
Thank you for choosing Sony!
It brings us great joy to hear that the WHG910N headphones have proven to be a valuable investment for you. We’re glad the noise cancellation performs effectively even in noisy environments and that the sound clarity aligns with your highest standards. Thank you for sharing your positive experience with us.
Best regards,
-Fred
- Pros mentioned:Sound quality
Sony Inzone H9II
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headset can be expensive but the sound quality, build quality is exceptional. Especially for BR games like Apex. The sound this headsset delivers is unbelievable.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Dharti!
We are absolutely thrilled to hear that the INZONE H9 II headset is delivering an exceptional experience for you! It's rewarding to know that you find the sound quality and build quality so high, and that the audio in BR games like Apex is unbelievable. That precise, immersive sound is exactly what we designed the headset to deliver for a competitive edge.
Thank you again for choosing Sony to be a part of your gaming setup!
Best regards,
Gus,
Sony Social Media Team
PS5 Gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After looking at a bunch of headsets I picked this one. I like that it can be used on a bunch of platforms but I will 100% use it on PS5 only. The comfort of these are top notch and noise cancelling works great. Not a big thing but I like that there is a red light on the mic so you can see when your muted. I also like that it has a physical dial for volume...not + or - buttons. It comes with a bag to store it in but not a big deal for me. It's expensive but you get what you pay for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lance,
It is most rewarding to hear that after significant research, you chose the INZONE H9 II and are enjoying its top-notch comfort and great noise canceling performance on your PS5! We're thrilled that you appreciate the details we built in for gamers, like the visible red light indicator on the mute feature and the precision of the physical volume dial. Thank you for recognizing the quality and value that justify the investment—we're glad you found the perfect headset!
We really appreciate you trusting Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
NO GAME/CHAT VOLUME CONTROL ON PS5!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really irritated with this headset. They fit and sound okay, and the mic is an improvement from the H9, but they're not good enough for this price. How are you going to charge $350+ and you can't use them to control the game/chat volume on PS5, only PC? That's ridiculous to me. I had the previous H9, and you could change the game/chat volume with the dedicated buttons, but not with the new, more expensive H9 II version?? For the price, they should have the same capabilities as the previous version and more.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Ilovetech,
We appreciate you sharing this detailed feedback on the INZONE H9 II, and we sincerely apologize for the irritation and frustration caused by the change in the game/chat balance functionality on the PS5. We understand that this is a core feature you relied on in the previous H9 model. While the dedicated buttons on the H9 II are designed for PC use with the INZONE Hub software, you can still adjust the Game/Chat volume balance directly within the PS5 Control Center. Simply press the PS button on your controller, select the Sound icon, and use the Audio Balance slider to fine-tune your game and chat audio mix. We value your honest comparison to the prior model, and your input on feature continuity at this price point is critical for our development teams.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Solid upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall sound is great, much better than previous generation. Sizing is also pretty flexible, and is comfortable for those with larger heads.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IVOJ,
We're excited to hear that your Sony headphones are delivering such great sound—especially compared to the previous generation—and thank you for sharing your fantastic 5-star review! It's wonderful to know that the flexible sizing and comfortable fit, even for larger heads, made a real difference for you. These are features we strive to get just right, so you can truly enjoy every listening moment.
Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.
An excellent headset for any use case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality, extremely versatile headset that can be used wired, with a PlayStation 5 a PC and Bluetooth, and you can listen to the Bluetooth and game at the same time. The mic quality is also good , would recommend. I had the old H7 and this irons out all the issues I had with it
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your fantastic review, MichaelP!
We are absolutely thrilled to hear that you are so impressed with the INZONE H9 II and that it has "ironed out all the issues" you previously experienced. It’s incredibly rewarding to know that you are enjoying the very good sound quality and the enhanced versatility, particularly the seamless ability to listen to Bluetooth audio while gaming simultaneously across your PS5 and PC. Your praise for the mic quality and your strong recommendation are highly valued.
Thank you again for choosing Sony INZONE for your gaming setup!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Sony inzone h9 mkii
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio and microphone quality with a simple app to control the settings
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErickH!
We are honored to hear that the INZONE H9 II is providing you with such a great experience! Excellent audio and mic clarity are key, and we appreciate you letting us know how much the simple app control contributes to your setup.
Thanks so much for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort
Great headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is way more comfortable and lighter than the previous generation. I’m disappointed that the same volume controls aren’t showing on screen for ps5. I’m hoping it will come in a software update.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nate,
We're really happy to hear that your Sony headphones are noticeably more comfortable and lighter than the previous generation. Thank you for sharing your 4-star rating—it means a lot to us! The thoughtful design of your Sony headphones makes extended listening truly enjoyable, and we appreciate your feedback about volume controls on the PS5 screen. We hope future updates make the experience even better for you.
Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.
Cant hear you im gaming!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing. My PC desk is in a loud area of the house and these headphones are the greatest upgrade i've had in years. The sound is good but their ability to silence external distractions make me love these even more.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, EmmanuelC!
We are absolutely thrilled to hear that the INZONE H9 II headphones have been the greatest upgrade you've had in years!
It's incredibly rewarding to know that the Active Noise Cancellation feature is performing so well, giving them the ability to silence external distractions in a loud area of your house. We engineered the INZONE H9 II to provide both great sound quality and a distraction-free environment for peak focus and immersion.
Thank you again for choosing Sony to enhance your PC setup!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great headphones
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid quality cant complain both for gaming and music
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alec,
Thank you for the 5-star review! We're really happy to hear that the INZONE H9 II is delivering solid quality for both your gaming and music experiences.
With Industry-Leading Noise Cancelling and Superb Audio Reproduction, this headset is designed to keep you focused in the game and immerse you completely in your favorite music. Enjoy the superior sound and comfort!
Thanks for trusting Sony.
Regards,
Dominick
- Pros mentioned:Sound quality
Very Expensive, Great Mic, Buy when on sale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive headset that would be a much better value at 250 dollars. Great mic. Audio quality is a bit all over the place and I wouldn’t say it’s great. You can EQ these via software on PC but I couldn’t get them to a spot I liked. Due to my head shape as well these didn’t fit me comfortably but I would imagine most people would find these comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your detailed and honest feedback, Zavehi.
We are truly happy to hear that the great microphone on your INZONE H9 II is providing you with clear communication—that's essential for a smooth gaming experience.
We are, however, genuinely sorry that you were unable to achieve a sound profile you liked, even with the EQ software, and that you found the audio quality "all over the place." We appreciate this specific criticism and will share it with our development team, as we continually work to refine the sound experience across our gaming lineup.
We're especially sorry that the headset wasn't comfortable for you. We design our headsets, like the H9 II, with soft earcups and a snug fit for long gaming sessions, so it's always disappointing when they don't provide that comfort for every user. We truly hope that, even with the fit issues you experienced, your overall assessment that most people would find them comfortable helps other gamers.
We deeply value your detailed input, including your thoughts on the overall value. Thank you for taking the time to review the INZONE H9 II and choosing Sony.
Best regards,
Gus,
Sony Social Media Team
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones for using on the PS5. Just wish they had built in software on the system like the pulse elite headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArthurJ,
We appreciate your honest feedback! We're delighted you love the INZONE H9 II for its outstanding performance and sound quality on your PS5. We understand that having direct, built-in system software, like the Pulse Elite, would enhance the user experience by offering seamless EQ adjustments directly on the console. While the H9 II uses the PS5's Tempest 3D AudioTech natively, you can now use the Sony Sound Connect mobile app to customize and save your EQ presets directly to the headset itself, which allows you to use those personalized settings even when connected to the PS5. We will continue to consider your valuable feedback for future product developments and console integration.
Thanks for choosing Sony.
Best regards, Eliab