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Customer Ratings & Reviews

Your price for this item is $329.99
The comparable value price is $349.99

Customer reviews

Rating 4.6 out of 5 stars with 89 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the INZONE H9 II Wireless Noise Canceling Gaming Headset for its exceptional sound quality and remarkable comfort. Users appreciate its lightweight design, long-lasting battery, and versatile connectivity options. The headset's appealing design also contributes to its positive reception. Overall, the INZONE H9 II appears to be a well-received gaming headset with no reported drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 89 reviews
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    An expensive but worthy upgrade for Sony fans!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very excited about this next-generation Sony INZONE H9 II Headset! Honestly, it is one of the best entries into the gamer accessory space that Sony has made, to date. I think on this H9 II headset, they have finally arrived at how to make it feel worth its price tag in terms of minimizing plasticky feeling materials and matching performance and versatility to that equation as well! I really enjoy my blended use of this headset. The Bluetooth connection makes it a perfect companion for me when I am on the go and want to have some quality audio for my tunes. I actually this while out mowing my lawn and the active noise canceling was more than a match for the hum of my Toro 22” electric mower! I was super impressed by that. Further impressive was my experience of then getting to go back in with the exact same headset and hooking up to my PC via 2.4ghz wireless connection in order to play some Gears of War Reloaded! High-end headsets just can’t be beat in terms of versatility like this. Speaking of video games, the preset audio profiles the Sony Inzone software has for gaming are actually quite impressive. They have varying FPS settings, including one that is dedicated to enhancing footsteps and enemy movements. In games like Hunt: Showdown and THE FINALS, it is so handy to have this edge if you feel like pulling on your competitive hat and trying to clutch some fights. Overall, I have really no criticisms of this headset. Gaming peripherals have come a LONG way in the last 10 years, and I never thought I would be using a headset like this as a replacement in day-to-day life for dedicated audio headphones while still being able to take it home and game! Altogether, 5 out of 5 stars for sure!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bren,

      Thank you for choosing Sony!

      We’re elated to hear that your next-generation INZONE H9 II headset delivers excellent value with its refined materials, strong performance, and versatile use. It’s wonderful that Bluetooth provides quality audio on the go, and that the active noise canceling effectively handled the hum of your electric mower. We’re also glad you experienced a seamless switch to the 2.4 GHz connection for PC gaming, enhancing your play in titles like Gears of War Reloaded. It’s great to know the INZONE audio profiles gave you a competitive edge in games like Hunt: Showdown and THE FINALS. Your 5-star rating means a lot to us—enjoy every session!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Great for Gaming!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very convenient and worth the investment. They amplify all video games and streaming on my PC. Countless times in Arc Raiders I've heard others looting in buildings allowing me to prepare for confrontations. Also very clutch in Battlefield 6 when protecting an area. My friends mentioned how much clearer I sound in discord as well. The app to fidget with the equalizer was neat too. Very comfortable and light. Great buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the detailed review, Depechealonso!

      We’re thrilled to hear that the INZONE H9 II is giving you a competitive edge in Arc Raiders and Battlefield 6! Hearing those subtle looting sounds or approaching footsteps can truly change the game. It’s also great to know your friends noticed the microphone clarity on Discord and that you're finding the INZONE Hub equalizer settings useful for fine-tuning your experience.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great. If you're buying it for PS5. PS5 integration is missing as of now. The old H9 you had game to chat mix and could see your volume being adjusted on screen. This isnt the case as of now. I'm hoping there will be a firmware update in the near future but, until then this is what we've got. The 30mm drivers perform excellent. I've seen reviews saying the base is lacking but thats not the case. Detail retrieval was great. The anc is top tier. The fit is fantastic and couldnt ask for better comfort. The mic is also good. Overall I am pleased with these. Now if theyd just do an update for better PS5 integration.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ethan! It brings us great satisfaction to hear such detailed and positive feedback about your INZONE H9 II headset! It sounds like you're really experiencing the excellent performance of those 30mm drivers and the top-tier ANC and comfort.

      We also want to confirm that the INZONE H9 II does work with your PS5. When connected via the USB transceiver, you'll be able to adjust the volume on the headset itself, as well as use the controls to adjust the volume balance between game and chat audio. You can also easily switch the microphone on or off directly from the headset.

      We absolutely hear your point about wanting deeper on-screen integration like you experienced with previous models, and we take that feedback seriously. Our goal is always to deliver the best possible experience, and notes like yours are incredibly valuable as we plan for future firmware updates.

      If you'd like to dive deeper into the features of your headset, here is a link with more information about the product: https://helpguide.sony.net/mdr/2987/v1/en/contents/TP1001997469.html

      Thanks so much for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Very good but...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound for music and gaming. They are made with the same drivers as the XM6. The microphone sounds good, and I appreciate that the microphone can be removed when you don't need it. They are extremely light and comfortable. I like that it is not the typical plastic headband, that adds more comfort and takes away a weight to support from your skull. I put 4/5 stars because they are a little expensive for the drivers that are 30mm. With that price, you can get bigger drivers and get a more enriching sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for this detailed and insightful review, ExcellentTablet!

      We are absolutely thrilled to hear that the INZONE H9 II headphones are delivering excellent sound for both music and gaming for you. It's rewarding to know you appreciate the quality of the drivers and the clear sound from the microphone, especially liking the convenience of its removable design.

      We also love that you find them extremely light and comfortable, and we appreciate your feedback on the design of the headband. Comfort was a top priority, especially for long gaming sessions, and your validation of that effort is wonderful.

      We do understand your perspective on the price versus the 30mm driver size. We focus heavily on acoustic engineering and custom-tuning for gaming performance. Our 30mm drivers utilize a unique, high-power-handling diaphragm optimized for spatial sound, allowing us to deliver precise 360 Spatial Audio and detailed sound staging without adding the bulk and weight often associated with larger drivers—which helps keep the headphones so light and comfortable!

      Thank you again for your valuable feedback and for choosing Sony to elevate your audio and gaming setup!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    I’d recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, light , comfy , no connection issues with pc, dual connection to phone and pc at the same time is nice, pc software is basic but reliable. Only thing I’d like more is how swapping batteries but the battery life is great so far

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Nate,

      It is great to hear that the INZONE H9 II is providing a comfortable and reliable dual-connection experience for your gaming setup. While this model does not support hot-swappable batteries, you can continue playing while charging via the included USB-C cable, and a quick 5-minute charge will provide up to an hour of additional power.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Really good headphones with really good audio (r6)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hear everything. The headphones are pretty lightweight. The audio is crisp, but I’m not sure if the H9 and H9II mics have any differences. It has an appealing design, but it has one problem which isn’t that big of a deal. If you plug it into a PS5, you won’t have audio, so you cannot leave the USB-C plug in the PS5 at all times. And it’s not as comfortable as the previous H9.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YonasA,

      We are thrilled to hear you're enjoying the elite audio performance of the INZONE H9 II, particularly how clearly you "can hear everything" in your games!

      It's also rewarding to hear you found the design appealing and the headset lightweight with crisp audio quality.

      Thank you for providing the very specific feedback regarding the comfort compared to the previous model and the operation with the USB-C plug on the PS5. We appreciate this detailed input and will certainly pass it along to the relevant teams for review and future development.

      We hope the overall experience continues to enhance your gaming and thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    MOST COMFORTABLE TOP TIER AUDIO HEADSET

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first headset I actually dont dread putting on. Every single one prior the instant it went on my head I could feel the unsettling over clamping and I knew it was a matter of time before I would get a headache. NOT WITH THESE. I can use them all day for work and still throw them back on for a gaming session at the end of the day. ON TOP OF being the best audio quality I have heard. I use them wired so I can’t take advantage of the Inzone app but the “Steelseries Sonar” app does the job perfectly with equalizing and adjusting the quality. Some people may see that they are 30mm drivers and think wow that isnt very much oomph but let me tell you they are crystal clear when pinpointing footsteps while maintaining the immersion. Top tier headset. Might buy another set just for fun.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello OLEDenjoyer,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WHG910N headset has transformed your experience so positively. It’s wonderful to know the comfortable fit allows you to wear them all day without discomfort, enhancing both work and gaming sessions. We're also glad the audio quality impresses you with its clarity and precision, especially in pinpointing footsteps, which speaks to the headset’s exceptional design. Your appreciation of third-party apps like Steelseries Sonar for audio customization, despite not using the Inzone app, truly highlights the versatility of the setup. Thank you for sharing such detailed feedback—it means a lot to us!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Light & Comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heatset is very comfortable to wear and is extremely light and audio is very crisp and clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Crawkets,

      Thank you for choosing Sony!

      We’re honored to hear that the WHG910N headset offers you such comfort and a lightweight design, along with crisp and clear audio. It’s rewarding to know these qualities contribute to an enjoyable listening experience, and your feedback motivates us to continue delivering products that combine comfort with exceptional sound.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Connectivity, Weight

    Rated 5 out of 5 stars

    Excellent Headset with multiple uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset. Been using Corsair for 8 yrs and tried these. Once you master the software for tweaking they are fantastic. Very light weight and the option to answer a phone call and play music from your phone is fantastic. Price is a little high but I do recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ronb,

      It is fantastic to hear that after 8 years with Corsair, you’ve found the INZONE H9 II to be such a lightweight and versatile upgrade! We’re glad you are enjoying the dual-connectivity feature—it’s definitely a game-changer to be able to take a phone call via Bluetooth without ever having to pause your game audio on the 2.4GHz connection.

      We also appreciate your feedback regarding the software; the INZONE Hub (on PC) and the Sony | Sound Connect app (on mobile) offer deep customization to ensure that the sound profile and noise cancellation are tuned exactly to your liking.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Overall great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, comfortable, great sound, great noise canceling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MichaelR,

      Thank you for choosing Sony!

      We're honored to hear that you appreciate the lightweight design, comfort, great sound, and effective noise canceling of your WHG910N headset. It’s rewarding to know these qualities are making a positive difference in your experience. Thank you for sharing your feedback and for choosing our product!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent comfort and sound quality, the mic quality in particular is especially impressive for a wireless headset with very little audible compression coming through. Battery life seems largely average compared to other headsets, roughly 25+ hours before getting a low battery warning. Maybe a better value if it dropped in price $30-$50.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Orion,

      Thank you for the excellent feedback on the INZONE H9 II headset. We're glad to hear you're impressed with the comfort and sound quality, especially the microphone. We also appreciate your comments on the battery life and value.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Feel comfortable but lacks bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear. Crisp highs and treble on ps5 and pc but seems to lack in the bass department for what they cost. Ive messed with with settings and such to get more bass but just feel disappointed in that area.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kenkickr,

      We are pleased to hear that you are enjoying the comfort and crisp highs of your INZONE H9 II! While this model is tuned for competitive clarity, you can boost the bass by using the INZONE Hub software on PC to select the "Bass Boost" preset or create a custom EQ profile. For PS5, you can save these EQ settings directly to the headset via the Sony | Sound Connect app on your smartphone while connected via Bluetooth; these settings will then stay active even when you switch back to your console.


      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Get lost in the experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional comfort, elite sound quality, and strong noise canceling make the INZONE H9 II one of the best gaming headsets of 2025. Ideal for serious gamers who value clarity and immersion. Definitely enhanced my experience on a few favorite games!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MoniC,

      We are beyond pleased to hear such an outstanding review for the INZONE H9 II!

      It’s rewarding to hear that the combination of exceptional comfort, elite sound quality, and strong noise canceling has truly enhanced your experience, making it one of the best gaming headsets of 2025.

      Clarity and immersion are exactly what the INZONE H9 II was designed for, and we're thrilled it's helping serious gamers like you get the most out of your favorite titles. Thank you for the five stars and for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Most comfortable PS5 headset out there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very underrated headset for both PS5 and PC. Best overall feature is the lightweight build of the headset itself. Feels like clouds on both the top of your head and ears. Sound quality is superb with a little tweaking via the Sony Connect iOS app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EPAR305,

      That's absolutely wonderful to hear! We are thrilled that you find the INZONE H9 II to be an underrated gem for both PS5 and PC.

      You've highlighted one of its best features: the incredibly lightweight build—it truly is designed for long, comfortable gaming sessions. We're also glad you were able to customize the superb sound quality exactly to your liking using the Sony | Sound Connect app on iOS!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. They are very comfortable and the built in mic is very nice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaizieM,

      It is fantastic to know that you are finding your INZONE H9 II so comfortable and that the built-in microphone is performing well for you! We designed the INZONE series to provide both high-quality communication and long-lasting comfort for extended sessions, so we are thrilled you are happy with them.

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    PS5 Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at a bunch of headsets I picked this one. I like that it can be used on a bunch of platforms but I will 100% use it on PS5 only. The comfort of these are top notch and noise cancelling works great. Not a big thing but I like that there is a red light on the mic so you can see when your muted. I also like that it has a physical dial for volume...not + or - buttons. It comes with a bag to store it in but not a big deal for me. It's expensive but you get what you pay for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lance,

      It is most rewarding to hear that after significant research, you chose the INZONE H9 II and are enjoying its top-notch comfort and great noise canceling performance on your PS5! We're thrilled that you appreciate the details we built in for gamers, like the visible red light indicator on the mute feature and the precision of the physical volume dial. Thank you for recognizing the quality and value that justify the investment—we're glad you found the perfect headset!

      We really appreciate you trusting Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good quality headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit well and are very comfortable. The sound quality is great for gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ckrank424,

      It brings us great joy to hear that your Sony INZONE H9 II headset is performing so well for you!

      We specifically designed the H9 II for marathon gaming sessions, so we are thrilled that you find the fit well and that they are very comfortable. Most importantly, we're glad you're experiencing the great sound quality that is essential for immersive, competitive gaming.

      Thank you for choosing Sony to enhance your gaming experience!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset great sound very light weight i would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ad1983,

      That's fantastic! We are thrilled to hear that you find the INZONE H9 II headset to be lightweight, and that you are enjoying the great sound quality. Thank you for recommending it!

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    An excellent headset for any use case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality, extremely versatile headset that can be used wired, with a PlayStation 5 a PC and Bluetooth, and you can listen to the Bluetooth and game at the same time. The mic quality is also good , would recommend. I had the old H7 and this irons out all the issues I had with it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic review, MichaelP!

      We are absolutely thrilled to hear that you are so impressed with the INZONE H9 II and that it has "ironed out all the issues" you previously experienced. It’s incredibly rewarding to know that you are enjoying the very good sound quality and the enhanced versatility, particularly the seamless ability to listen to Bluetooth audio while gaming simultaneously across your PS5 and PC. Your praise for the mic quality and your strong recommendation are highly valued.

      Thank you again for choosing Sony INZONE for your gaming setup!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Amazing upgrade from Pulse 3D

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wear and tear on my Pulse 3D headphones was getting bad so I decided to look for an upgrade. After doing some research and reading reviews for a few different options, inclusing the Inzome H9 II, i decided to go with the latter. So far theyve been amazing headphones for my PS5. The audio quality is clear and sharp with great noise cancellation. My gaming friends also tell me I come through very clear with no background noise. The headphones are also very comfortable and light when they’re on but they feel very sturdy and high-quality. I’d say these are a great upgrade from the Pulse 3Ds and a good option if you’re looking for your first gaming headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AtomUp,

      Thank you for choosing Sony!

      We’re elated to hear that your experience with the WHG910N headset has been so positive. It’s wonderful to know the clear, sharp audio and effective noise cancellation have enhanced your PS5 gaming sessions, and that your friends appreciate the clarity of your voice. Your comments about the comfort, lightness, and sturdy build truly highlight the quality we aim to deliver. We’re especially glad to hear it has been a great upgrade from your previous headphones. Your thoughtful recommendation means a lot to us and to others who are looking for reliable, high-quality gaming headphones.

      Best regards,
      -Fred Sony_US

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