Customer Ratings & Reviews
- Model:
- WHG900N/W
- SKU:
- 10562800
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Worthwhile upgrade for PS5 owners.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, let's establish that I collect headphones. I love the variety of sound you get from different over ears. So this review isn't purely from a gamer POV. What I really hated about Sony's Pulse 3D headset is that it felt like a vise on my head. I bought Inzone H9 because I wanted the ability to have longer gaming sessions with my friends without feeling crushed. At first I was hesitant because it's nearly three times the price of the Pulse 3D and I wasn't sure that the H9's sound could be that much better than the Pulse's. I'm happy to report that the sound is much better. The sound quality is on par with Sony's 1000XM3. If anything, this feels like the gamer version of that headset. The other thing is that the first night that I used it, my friends were shocked at the quality of the mic. The improvement and clarity of vocals made a few of them debate about upgrading to the H9s themselves. Lastly, the comfort. It's no contest. This is one of the more comfortable headphones I own. Personally, nothing will ever beat the AKG K701s with regards to comfort, but you can't play games with the AKGs. All in all, if you're a PS5 gamer, the H9s are going to be hard to beat.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi natis,
We appreciate the 5-star rating and we're glad you're happy with the sound quality and comfortability of the headphones. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb his performance. We have incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring his game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for choosing Sony!
Regards,
David
Head Girth since Birth
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an unnatural head size it’s been like that since birth. My mom still blames me for her looseness. I’ve stretched out numerous headsets in the past but these ones here is the MC to my villainous head size, they fit PERFECTLY!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RyanGervin, We're glad that the Inzone H9 fits perfectly! We appreciate your feedback and thank you for choosing Sony. Erin
Great quality headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that they immerse you in the sound. Its crystal vlear and it allowed mevto hear sounds ive bever heard in game before. Great quality, comfortable and the charge lasts like it says.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Scott, we're glad you are enjoying our product! Thanks for choosing Sony! ~Earl
Greatest ever?!?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been grinding ranked matches for years, and I can confidently say these headphones are some of the best I’ve used for competitive play. The audio clarity is insanely good, footsteps, reloads, and movement cues all come through clean and separated. I’m picking up enemy positions faster than ever, and it honestly feels like cheating sometimes with how accurate the directional audio is. The mic quality is just as impressive. My teammates immediately noticed the difference the first time I used it. No more “you’re cutting out” or “your mic sounds weird.” My callouts come through crisp, loud, and without background noise. Even during chaotic matches with my keyboard clacking away, my voice stays front and center.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Peashooter,
It’s rewarding to hear how the Sony INZONE H9 has elevated your performance in high-stakes gaming sessions! We are particularly pleased that you are experiencing the detailed and precise spatial audio, which gives you a tactical advantage in detecting opponents’ movements. It is also fantastic to know that your teammates immediately noticed the improvement in your communication, as we engineered the microphone for clear, reliable voice transmission free from disruptive noise.
Thank you for choosing Sony!
Regards,
Dominick
Great headphones for work calls and casual gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great and best feature for me is the compatibility to connect to my work computer, ps5, and my phone. I can answer calls for work and listen to music right after the call thru my phone, and as funny as it sounds be playing a game later in ps5 and then scroll on my phone for a quick break and the pairing capabilities is unmatched. I do wish the headphones would tell you your battery level like the flagship Sony headphones as well as better distinguishing the noise cancelling levels, also wish it came with a travel case especially for the price- but I was able to snag them on sale so I can’t be too bitter. Overall great headphones no major complaints for now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshS, we're glad you are enjoying our product. We appreciate your feedback on the features of your Sony unit. The WHG900N does not currently have a feature to announce the battery level like some of the flagship Sony headphones. However, you can follow this link to check the remaining battery:
chargehttps://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670402.html?search=battery
If the effect of noise canceling is not sufficient, you can follow this link:
https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670449.html?search=noise%20canceling
Unfortunately, the WHG900N lacks a travel case, which is inconvenient given its price. It's good to know you got it on sale to help balance that out.
If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:
You can also reach out to our new Product Enthusiast. They are Sony fans, who can help you troubleshoot your headphones issues. Connect with them by follow this link and Chat with an Enthusiasts:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for choosing Sony. ~Earl
great product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality.But material chosen for cushion is not ideal.Because you cannot remove ear pads to wash them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChingizD,
We are glad to hear you are enjoying the great sound quality of the INZONE H9 headset, but we appreciate your feedback regarding the non-removable ear cushion material. We understand the importance of maintaining hygiene, and your suggestion about washable or easily replaceable pads is valuable for our design teams. To help keep the cushions fresh, we recommend gently wiping the surface with a dry or slightly damp cloth immediately after extended use. Thanks for choosing Sony.
Best regards, Eliab
Inzone H9
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to replace my Ps4 platinum headset and man they are so much more comfort and the sound quality is amazing. The battery life is really good too. With a full charge it lasts a few weeks with about 10+hours of game time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Slyden87, We are glad that you like the quality of your Sony noise canceling gaming headset. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb your performance. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for your purchase. Enjoy! Vincent
Excellent headset
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset. Very comfortable even with glasses. Sound is great for games and movies. Battery life is crazy excellent, i haven't had it die or even get kow after hours of use. Easy to switch between pc and ps5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShaneT,
Amazing! We are extremely pleased to know your satisfaction with the very comfortable fit design, exceptional sound, long-lasting battery life, and superb performance of the INZONE H9 Gaming Headphones. The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headset. Adjustable. The noise cancelation is very nice and mic comes through perfectly. Solid battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, JeremyC,
Thanks for the great review and the 5-stars rating! We are delighted to hear how much you are enjoying your Sony Headphones! Lightweight and designed for comfort, the INZONE H9 is ready for long gaming sessions. Coupled with immersive spatial sound and a crystal-clear microphone, victory is just a moment away!
Thanks for choosing Sony, have a great day!
-DiegoV
Good headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headset. comfortable, good sound. good controls. better than other similarly priced alternatives.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JadeP,
Excellent! We're pleased you're finding the INZONE H9 headset to be a superb choice, offering comfort, quality sound, and intuitive controls, setting it apart from other options in its price range. Thanks for choosing Sony.
-Eliab
Almost best headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the pulse headphones that came out for the PS5, but they never fit my ears well and the battery life was terrible for the price. These are better than them in every way, and sound a little better for PC. They don't beat them outright on PS5 because there is no equalizer, kinda weird for a Sony branded gaming headset. The other knock is the price, it's most definitely worth it for $200, I'd say even $250, but $300 no. That being said i love them, they are so comfortable. They also work with the dock for my switch OLED? Not expected but a huge plus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gerbils, Thank you for taking the time to review the INZONE H9 Wireless Noise Cancelling Gaming Headset. Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. When you play games on your computer or PS5™ with the headset’s Bluetooth mode turned on, the available operating time is reduced. When you are not using a Bluetooth device such as a smartphone, press and hold the (Bluetooth) button for about 2 seconds to turn off the Bluetooth mode. If the headset is not used for a long time, the rechargeable battery usage hours may be reduced. However, the battery life will improve after charging and discharging several times. If you store the headset for a long time, charge the battery once every 6 months to avoid over-discharge. It is recommended to charge in a place with an ambient temperature between 15 °C and 35 °C (59 °F - 95 °F). Efficient charging may not be possible beyond this range. If the problem persists, consult your nearest Sony dealer. If the usage hours of the built-in rechargeable battery decrease significantly, the battery should be replaced. Consult your nearest Sony dealer.
In any case that you need our assistance, please chat with us from Sony’s e-support webpage. Thank you for choosing Sony! Jay
No issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio canceling is really nice, the earpieces are comfortable, and the microphone is of good quality for a headset. No complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, NicholasK,
Thanks for the great review and the 5-stars rating! We are delighted to hear how much you are enjoying your Sony Headphones! Lightweight and designed for comfort, the INZONE H9 is ready for long gaming sessions. Coupled with immersive spatial sound and a crystal-clear microphone, victory is just a moment away!
Thanks for choosing Sony, have a great day!
-DiegoV
Headphone upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphone's are the way to go. When my old headphone's broke & started cracking. I upgraded to SONY INZONE H9. Better fit, Adjust more to yur head, The sound quality is excellent. Couldn't be more happier. Thank u
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WarChild, we're glad you are happy with your new headphones! Thanks for choosing Sony. ~Earl
For PC gaming? it's pretty good. For PS5 though...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a Pulse 3D ower, I was very excited about this headset. The comfort is unmatched. I'm very sensitive to clamping force, but these felt amazing without feeling like they'd fall off my head. Everything was great about the H9's until I found out you can't use the PS5 profile on the H9's dongle AND customize the EQ settings. If you use the PC profile on the H9's dongle with the PS5, you can get the custom EQ settings, but then you lose functionality with the PS5. meaning you can't use the game/chat mixer, or the mic, or receive PS5 notifications for volume, mute, and so on. I was extremely disappointed. When using the PS5 mode on PS5 it doesn't sound bad. Compared to the the Pulse headset it had better bass and overall fuller sound. But for a $300 price point that you can't mess with EQ settings for PS5, this feels like a big letdown. it really needs custom EQ for it to shine. I'm sure something like this can be fixed in a future software update, but with no guarantee, I can't justify holding onto these as a primary PS5 source
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KenshinNGB,
While we're glad you like the most of the features and comfort of your INZONE H9, we're sorry to know that the available functions for operating the headset does not work properly. The INZONE H9 have the ability to create/save sound profile and fine tune sound frequencies to your game for more clarity and immersion using the EQ function in the INZONE Hub PC software. After completing the INZONE Hub software setup, other settings can also work when the INZONE Hub software is not running, such as when the headphones are connected to the PlayStation®5 or a Bluetooth device.
When you connect a PS5™ and the headset with the USB transceiver, you can do the following.
• Check the volume balance between game and chat
• Display the on/off status of the microphone
• Check the headset volume
• Display the remaining battery charge of the headset
• Check the connection status of the headset
Note:
• If the functions listed above cannot be used, make sure the slide switch of the USB transceiver is switched to the PS5 side.
• When the PS5 is not updated, the functions listed above may not be available. Update the system software of the PS5 to the latest version.
For more information on what you can do while connected to a game console, refer to this help guide link: https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670406.html
If you are still having the same issue, you can email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
Jess
Great sound, nice features but….
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked this headset initially. Sound quality was great, directional sound especially. They were light, mic was great. I was able to connect BT to my phone, while still connected to my ps5, which made it possible to hear notifications on my phone or watch videos while waiting for the next match to load. This headset was actually pretty great. Until I wrote it for an extended period. Then I noticed how it began to hurt behind my ears. After that, it didn’t matter about all the features, I had to return them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Erica, We're sorry to hear about your issue. We apologize for the inconvenience.The longer you wear headphones, the more your ears may hurt. You may need to limit your headphone usage. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. If you are unable to resolve your concern, please chat with us from Sony’s e-support webpage.
A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. The wide, soft headband cushion spreads weight evenly across your head for long-term wearing comfort. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for choosing Sony! Jay
Nice great comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great , sound best , long battery , wifi and Bluetooth work great simultaneously
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kiko569,
Amazing! We are so happy to know your satisfaction with the very comfortable fit design, exceptional sound quality, long-lasting battery life, and superb connectivity of the INZONE H9 Gaming Headphones. The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Misleading
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted this device but once I finally got it I was plagued with issues after the first year. Headstrap is a joke, flip to mute mic goes in and out depending on which direction it leans toward it looks great but cheap cheap cheap material was used very disappointed in in SONY for this but I still like it over the pulse and happy that an alternative exists
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jiffy,
Thank you for considering Sony products.
We're truly sorry to hear about the difficulties you've faced with your WHG900N, especially with the head strap and the flip-to-mute mic not functioning reliably. This is definitely not the quality standard we aim to provide, and we understand your frustration. We sincerely appreciate you sharing your experience and your continued support despite these challenges.
To help address these concerns more effectively, we recommend reaching out to our support team so they can gather more details and assist you better. You'll find all the necessary contact options and resources at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Please be assured that we will also forward your valuable feedback to our dedicated Sony team as we work hard to improve our products. Thank you for bringing this to our attention.
Best regards,
-Fred
Could be better
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product and, after a few months, I was considering giving it up but I didn’t because I had developed a strong preference for Sony products. However, I decided to return it because the sound quality was not satisfactory. I suspect that there was an issue with the specific unit I had, so I exchanged it. The new product worked well, but there was a recurring issue with the volume button on the side. Every time I turned my head, the volume would either increase or decrease. This became quite annoying. I tried to troubleshoot the problem by asking friends, but they were not able to hear me clearly. I believe that this issue needs to be addressed.
No, I would not recommend this to a friendWorth the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality for gaming and media. Good bluetooth and ps5 compatibility. I just wish mic was removable. This headset is perfect for competitive gaming and a huge upgrade from the pulse 3d for playstation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Arnold, We are glad you now have a great gaming headphones and perfect for competitive gaming. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb your performance. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for your purchase. Enjoy! Vincent
Best gaming headset in my book
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headset, since I started using this anytime I need to replace my headset I just get the same one. Amazing sound quality, mic is on par with my studio mic.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Zell!
We are absolutely delighted to hear how much you love your INZONE H9 headset! It's incredibly rewarding to know that the H9 has become your go-to choice and that you simply get the same model whenever you need a replacement—that speaks volumes about your satisfaction and loyalty!
We engineered the H9 for both amazing sound quality and clear communication, so hearing that the mic is on par with your studio mic is a huge validation of our design efforts.
Thank you again for your strong recommendation and for making Sony a core part of your gaming and communication setup!
Best regards, Gus, Sony Social Media Team
