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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 43218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 43,220 reviews
  • Pros mentioned:
    Color, Feel

    Rated 4 out of 5 stars

    Hoped it’d be glossier

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great to use, better than the DualShock 4. Color looks good, but it definitely looks more glossy in the photo.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Different Color, Still Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great as expected. Love the color variations offered at Best Buy. Recommend buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite controllers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controllers out there, nothing really comes close to the DualSense. I used to love the PS3 and PS4 controllers, but the DualSense surpassed the DualShock. They’re so comfortable with an amazing texture and shape. It says a lot that all fighting game players use this controller, and most FPS players also use it. It is the new standard with good reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than the controllers that come with the ps5. Ive had mine for 2 years and still working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I love the colors!!! It’s so cool with my in home decor. People thought I got my controller customized.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Just a different color and more expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More of a red wine red, looks amazing but nothing special unless you collect. More expensive than the black and white.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any issues with the controller itself, my only issue is the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy more like beast buy a

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Christmas gift. My son was so excited and happy that he has his own remote now works great.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Works properly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had an issue since purchasing and the color looks better than what’s displayed on the box

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5 controller on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on sale so I bought it online. It works very well and I have no problems with it. I also like the color and these are not cheap so it’s best to wait till it goes on sale.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    At $49.99, a must have.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With analog stick drift being a problem across all iterations of the dual sense controller, it's good to have a second one in the house to reduce the wear on a single controller.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very premium feeling and good looking. Works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Best Buy Employee

    Rated 5 out of 5 stars

    Excellent

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very premium feeling and good looking. Works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid addition.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality controller. L2 was a little stiff after unboxing but it loosened up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple & Easy to use controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 dual sense controller is a great controller. It has a good design and is easy to use. Mainly, if you’re buying this for the PS5 console, then it’s obviously the perfect choice, however, this may not be very well compatible with other devices and other softwares like games on steam may not have full compatibility support. Here are the pros and cons of this controller: Pros: -Unique and cool design -Easy to pair and use -Comfortable enough to use/Grip is ok -Decent battery life -light weight Cons: -Made of plastic that doesn’t have enough premium feel -Not fully compatible with other devices/other games like on steam -No cable included -A bit pricey Overall, I still think this is a great controller and would rate it 4/5!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Get Them Both

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre-ordered this and the black on and I'm glad i did. Comes with an update as soon as you plug it to to sync it the ps5 and i believe its much more responsive than the white ones plus not to mention its red. If you get the chance definitely buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Purple PS5 Controller FTW!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! I needed a second one to pair with my PS5 and it's exactly what I needed. Cool color too. Happy gaming friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Call of Duty feel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cuz it reminds me of my dad because he was in the army and he loved these colors and Call of Duty rip dad

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Purple PS5 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my boyfriend for Christmas and he loves it. It works great and the color is very vibrant.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller I love the variety of colors Best Buy carries.

    I would recommend this to a friend
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