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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 43218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 43,220 reviews
  • Rated 5 out of 5 stars

    New Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller so far! Long battery life also. Hopefully it will last longer than the original controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good color and other than that its the same thing as a regular ps5 controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s pink not red

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay let’s get one thing straight it’s not red it’s pink like magenta. But it’s not in the slightest red so just to be clear it’s a pink controller. Okay now that’s out of the way the actual controller it self feel very well made if not better then the one my ps5 came with. Does not come with charging cord so if you buy it thinking your getting a cord guess again so better not of thrown away that cord your ps5 came with because it’s gonna be the only way to pair to the system. I might of just had problems but not any c type charger will connect the controller to the system I was only lucky with the one that came with the system it self. I compared the pink controller to a red bic to give comparisons to an actually red item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pinkaliscious

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controls are easy to use its bigger size, and if your transitioning from Xbox to PlayStation the controller makes it easier.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    My Top Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. No ongoing issues. Due to color its usually the first one my opponents ti to grab and Inhave to say, No suh. The regular one

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    FAB & functionsl

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful & empowering controller. The cosmic red is more like hot pink & it is FAB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like other colors then the basic ones…looks great feels good an works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 open box was just like NEW for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition, would buy again...Very Please and a happy coustmer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best remote in the industry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is very dependable durable and most importantly aesthetic

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fantastic controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received in the mail fast. Love this controller. Great design. Looking forward to Spiderman 2!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! I am very happy to purchase this item from Best Buy, it was literally the best thing I could buy!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Spider-Man 2 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks dope. It’s a limited edition. And it’s going to be awesome to play the new game on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PC Gamer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a PC gamer with no consoles, I decided to sacrifice compatibility for features by choosing the Dual Sense over the Xbox controller. While Sony does not provide windows drivers, some third party apps - DSX on Steam, and Steam itself expand support and you can play pretty much any game with it. With the software you can make the trackpad work as a mouse too. While you can play games with software (using emulation-pretending to be an xbox controller), this does mean it is not recognized and the on screen controlls and everything will reference an xbox controller and buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should. Color is nice. Always $10 cheaper near the holidays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camouflage controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect for what I use it for. It’s a good fit for my PS5. I don’t have any issues with it. Thanks Best Buy for having ps5 controllers

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Amazing design

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the grey colors on it. The cool little triangles, squares, x, circle. I used this cool grey controller a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the paint scheme the ergonomics of the ps5 controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game on!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller for the perfect game system!! Xbox lovers give it a try you might never go back!! lol also can be customized to your liking!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5 dual shock controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool color works perfectly.recommend for a second controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dualsense blue

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s about time for a replacement but they last for a while and I love them!

    I would recommend this to a friend
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