Customer Ratings & Reviews

I have had the last 3 generations of the Sony XM headphones by far the most durable. I really like the flexible head band and the new magnetic case. Very good battery and doesn’t lack in sound quality. Would like then to stay on my head when I’m active though.

Amazing sound, especially paired with Sound Connect app.

These are very light and feel comfortable on the head. However the ear cups aren’t all that comfortable. It’s like they partially sit on my ears, instead of my ears resting inside the cup. Sound quality is ok but not anything to yell greatness about. Noise cancellation is ok but I think Bose QC2 is a lot better. I also feel APM transparency mode is a better too. Design … well this is why I exchanged mine for the APM. The XM6 had me looking I was wearing gigantic earmuffs from the 1980s. In the end these were an ok pair of premium headphones. But the design was not for me.

Great sound, noise cancellation is insane and it’s super light weight

The best Noise cancellation headphones on the market

Arrived nicely packaged with a cloth covered case that uses a magnetic flip closure for convenience. The headphones fold up for easy transport too. Included is a USB-c charging cable and an audio cable where one end plus directly into the headphone jack and the other to your device if it has an input. I really like that feature because you aren't relying on a BT connection therefore the signal remains strong. I already had downloaded the Sony SOUND CONNECT app as I have a couple other devices using it so getting these added was a breeze. I used my iPhone 16 Pro Max and they connected via BT immediately. They use Adaptive Sound Control to optimize the settings. The headphones also use an Ambient Sound Control which is based on actions. The app detects your actions and automatically switches how to take in the ambient sound. It's automated and does switching from Home or visiting called MY PLACES where the signal is GPS. I tried the various functions in the app and there are so many! For my phone calls I thought the CLEAR sounded best and callers said they heard me better than whenever I used any of my other brands. Various music needed different settings but it all comes down to what sounds best to the listener. In the end I opted for STANDARD as it seems all around perfect for my needs. They fit very comfortably too as the top headband and ear cups are nicely padded. The power button is round where the NC/AMB is an oblong switch so makes it easy to distinguish. They have six beamforming microphones for calls plus wind-noise reduction. They support Bluetooth LE, LDAC, multipoint pairing, speak-to-chat and DSSE Extreme upscaling. I love the classy light gray color too! Not a fingerprint issue at all. The 10 band equalizer is a plus if you wish to experiment with it and utilizes 2 custom settings 1 & 2 that you can adjust where you want. Also included is an EQ gaming mode and a 360 Reality Audio upmix designed for movies. I wore these for several hours at a time after fully charging with no pain or discomfort at all. Still have 87% battery life left. They are supposed to get about 30 hours with the ANC on and you can listen while charging. When I used the audio cable it was great to be able to plug directly into my music mixer instead of using BT as I record music videos and when BT is utilized the sync is never right with my program so these Sony's are the perfect answer. Not only that, when proofing my songs I can hear every little thing that's amiss compared to using my wired earbuds which I honestly thought were just fine until I used the Sony's. Win-win there! All in all I find nothing negative to report about these Sony WH1000XM6 headphones. They are very high quality, comfortable with outstanding sound and the gray color is awesome! Highly recommended!

These headphones are great. Coming from the XM4’s, it does lack a bit of bass that those headphones gave me. But something that was improved was the sound that escapes the headphones, if that makes sense. With my XM4s, at a loud volume, sometimes the music would bleed out the headphones, but with this new generation, it does a better job at keeping the sound within the ear cups.

The sound is very good, as well as the noise cancellation and it is comfortable to wear any time

I travel from miami to london than London to France, and for the first time I didn,t have to worry about charging my headphone! I could’t take phone call easily, listend to music all the time and the best off the best is the active noise cancellation. That help me a lot while on board to sleep , study and just relax

If you have ever been in the market for some high-end noise cancelling headphones, you have likely seen something about the Sony WH1000XM series of headphones. They have consistently been at the top of the pack when it comes to best-in-class noise cancelling. Having owned nearly every iteration of the WH1000XM series, they have consistently improved with each version. However, one thing that wasn't quite an improvement to me in the last version (the XM5), was the lack of the ability to fold up the headphones for storage. While this may not seem like a big problem, it made the headphones, and the case take up more room when travelling. Thankfully, Sony as moved back to the folding design similar to the XM4. - Setup - As with previous versions, the XM6 are easy to set up. Requiring very little effort to complete. Turning on the headphones and connecting with the app makes everything seamless and very easy. It will walk you through configuring for you specific surroundings and allowing for the tweaks to suit your listening style. It also makes it easy to connect to a secondary device, which is excellent if you work in an office, like I do. I typically connect to my phone and computer. Seamlessly switching between them throughout the day. - Features - Like previous models, these are packed with excellent features that make the Sony an easy choice over other models. First, their noise canceling is second to none. They easily cut out the distracting sounds of the office, heavy rain from outside, or the engine noises from planes. You can comfortably keep them at a lower volume too, since you're not trying to make them louder than your surroundings. Somehow, these seem to do an even better job of noise cancelation than the XM5s as well. On top of the excellent noise canceling, they also sound amazing. The quality as I have been listening to any number of different things has been superb. Music, movies, games. They all sound excellent. Another great feature is how quickly these headphones charge. Even though the battery life is outstanding on these (I'm getting almost exactly 30 hours, just as Sony advertises), if you're in a pinch and need them for a quick listening session, you can get about 3 hours of listening time with less than 5 minutes of charging. So very useful. The audio quality while taking phone calls is excellent too. My friends haven't even noticed that I'm using headphones when talking to them. The headphones are also very comfortable. As you can imagine, working in an office, I wear headphones for most of the day. Either just listening to music, or for editing videos. Not only are they very comfortable to wear for the entire time, they also help keep me focused with the noise cancelation. They are lightweight and don't feel cumbersome to wear at all. They do feel like they are maybe tighter on the sides of my head than previous models, but not uncomfortably so. The touch controls work very well, and the new button designs are much easier to find without even thinking. The power button being a round shape, and the noise canceling being the rectangular button. The gesture to cup the right ear with your hand and hear your surroundings works so very well too. You can easily just cup the ear and hear whatever others are saying around you without needing to remove the headphones. Which is a great to keep you moving through the day and right back into the noise canceling when you're done talking. Pros: Best-in-class noise canceling, outstanding audio quality for media and calls, very comfortable, great battery life and fast charging, excellent controls and features Cons: There isn't much to say negatively about these headphones. They are improved in almost every way from the previous model, and far superior to nearly any other headphones on the market. They may cost a bit more, but as they say, you get what you pay for. If I were to make one nitpick, it would be that the charging cable is almost laughably short. But to be fair, you're not usually needing to use a long cable with them for charging.

THEY ARE WHAT….ILL STILL KEEP TAKE THE BOSE I I . THESE UN GOOD BUT FOR AN AVERAGE JOE ALREADY GOOD.

Great headphones! Amazing noise canceling! It works even better when you setup all the features and adjust your EQ settings

The way Best Buy deals with the products and the delivery is great. I dont have any issue with my shopping, even if im going to buy something i check in best buy.

Best and worth buying. Going to buy another one again for my work.

Amazing quality, one of the best headsets ive ever owned. Similar to Airpods Max, only issue for me is the annoying case it comes with very big and bulky and the voice assistant that comes pre installed.

These new Sony WH-1000XM6s are my fourth pair of the series. I've owned the XM2, XM3, and XM5s previously. Every version has been better than the last in terms of sound quality and noise cancelling, with the XM5s being what I thought would be the unassailable peak. Sony has one upped themselves yet again in the sound/ANC department, which is frankly amazing. The real winning features for me though are what Sony brought to the comfort and portability departments. The problem I had with the XM5s is that despite phenomenal sound, they took a step back in comfort. I'm bald now and don't have a nice cushion of hair on my head, so I'm VERY cognizant of the padding/pressure that a headphone places on your noggin! I don't care how good a pair of headphones sound if they hurt to use. The new XM6s have a wider headband with extra padding and has almost erased any pain from wearing them for hours and hours so far. The other improvement in comfort, the new earpads, also helps with passive/active noise cancelling. One of my favorite things to do sometimes is to just relax in my recliner with my headphones on and the ANC running to provide me a small island of silence and tranquility. The XM6s almost do a good enough job without even being turned on due to these new earpads! With ANC on though, I am completely oblivious to world. Now, I haven't had a chance to travel with them, so I can't say how well they will handle engine/people noise in a vehicle but the XM5s were amazing, and I have no doubt the XM6s will be even better. I actually didn't use my XM5s as much for travelling, not only because of the lack of padding, but also because Sony had gotten rid of the folding feature and only made it so they fold flat in a larger zip case. Now with the return of complete folding and an awesome new MAGNETIC case, these XM6s are going with me everywhere! While I do recognize that the added complexity of the folding feature does add a fail-point back into the mix, the hinge/rotation points feel very robust. The one weird thing I found about the folding feature is that now the earcups face the other direction. Previously if you took the headphones off your head and placed them down straight ahead of you the cups would turn down to have the opening down on the table. Now the earcups turn the other direction and outer control surfaces are the side that is down (you can see this in a photo I posted). I'm not sure if this is to help improve the longevity of the ear pads or for some other reason, but I'm not sure I agree with Sony's choice here. I think I'd rather this be the other way, especially since they have now made the earpads replaceable, so if that WAS the reason, it no longer would seem to be a big one. I've run the XM6s through my EXTENSIVE testing playlist that runs everything from frequency sweeps, to binaural placement, to recordings selected for clarity/depth/purity/transparency and other features. I also have songs selected that I know like the back of my hand and can even pick out the breath being taken by a singer while using detailed cans. The sound produced by the XM6 is outstanding. Sony says they consulted with several audio engineers to improve clarity across the spectrum, and while I'm sure they improved some things, the previous iterations were so good, it's almost impossible for me to pick out any improvement. I would think that this work went into some of the 'wizardry' of the Listening Mode feature, which can place you in a coffee house or a movie theater to change your sound stage. To me this is a bit of a lark, because I can't see anyone actually using this feature, but more to check it out to see what the software can do. The last features I'm going to talk about are the battery life and microphone quality. The battery life for the XM6s is claimed to be 30 hours, and I have ZERO reason to doubt this number and would bet that it is actually much longer. My testing playlist is 4 hours and 7 minutes long, and I have listened to several full albums as well and I'm still sitting at 73 percent. Finally, the microphones on the XM6 (both for voice pick up as well as noise cancellation) are equally as good if not better than their predecessor. I've made several calls and the people on the other end said it sounded perfectly clear. The biggest problem I had with the first call is that the noise cancelling was so good that I HAD to switch to transparency mode so I could hear myself well enough! On previous versions there was enough coming through my own head and leaking in that it wasn't really needed, but here it is. I'm over the moon with the Sony WH-1000XM6 headphones and I expect to spend many hours lost in their beautiful sound or in my quiet refuge. They may be pricy, but they are worth every penny to me.

* Case: I fell in love the first time I saw these! I really love the hardshell case; it’s light, compact, and the magnetic clasp is something unique and absolutely a game changer. It makes it so easy to open and close. It’s also fun to do and saves so much time compared to a zippered case. I hope more companies learn from this type of advancement in the use of magnets. I love the feel of the woven texture on the outside and the velvety softness of the interior. I like how the headphones fold up inside to add to the compactness and extra portability of the case overall. One negative is how short the charging cable provided is, but it’s not a big deal to me. * Headphones: First thing I noticed is how light they feel in my hands and on my head. I feel like I could wear these very comfortably for hours and hours with their pressure-free fit, although the ear cups could be a bit more cushioned. I like the matte finish exterior; it adds a premium feel but does show some oily fingerprints and residue on the ear cups. The smooth, plush synthetic leather of the widened headband is also a nice feature that adds to the comfortability of the headphones. I never had headphones that used capacitive touch on the side of the headphones before, and so far it works very well for adjusting the volume, changing tracks forward and back, using a voice assistant, or covering the hole ear cup to let in ambient sound. These touch features only work on the right side ear cup, though not both sides, but it’s not a problem for me. Another cool feature this headphone can do is automatically pause the music when you take the headphones off or remove the left ear cup off the ear. The battery is supposed to last 30 hours, which I will never need, but this is super convenient for those with long flights or who forget to charge these. For me, these have lasted a long time so far with no charge and many hours of use. It says you can get 3 hours of use for 3 minutes of charge, which is incredible. For phone calls, it has 6 built-in microphones so it can isolate your voice from background noise, and you can mute your microphone with a double press of the NC/AMB button, which you can change from the app. I didn’t have any issues with phone calls and the call was clear and nothing negative noted from the other caller. The ANC mic inside the ear cups does not bother me as I cannot feel it, but you can feel a big lump when pressing on it with them off. The sound of these seems great without messing with the equalizer at all. I messed around with different settings, but it seems the default has still been my favorite despite being a tad low and less punchy on the bass for some songs to me, but still very good. It has clear vocal mid ranges, nice overall tones, and the noise cancelling makes everything better. * Noise Cancelling: I feel these headphones offer a very superior noise-cancelling experience from other headphones I have tried. Powered by a QN3 processor and an adaptive 12-microphone system, it really does deliver an immersive, distraction-free listening experience. I am very pleased with the overall quality of these headphones. They are well worth the investment. * Sound Connect App: This app is full of features that can help enhance your experience with these headphones. You don’t need to download the app to use these, but it does help keep track of battery life and settings like the NC/AMB button on the side, toggling different things if you have apps like Spotify, Amazon Music, or a couple of other apps. You can connect to two different devices and see what those devices are from the app; the headphones switched to my other device quickly when trying that feature. Changing different listening modes like standard, background music, or cinema. Changing Ambient Sound Control, which helps you control how much sound you actually want to let in, which could be nice to play around with. You can change different equalizer modes or customize your own. You can Optimize Spatial Sound. You can change something called speak-to-chat, which detects your voice when you’re talking and automatically filters in ambient sound so you can talk to someone while wearing the headphones; you can change the sensitivity for the voice detection and how long it remains in ambient mode before returning to normal. There is a toggle that allows you to turn off the headphones when you take them off and aren’t used for a period of time. Head gestures are something you can toggle to nod your head to answer a phone call or shake to reject a call, which is pretty neat. The app can also be used to update software. Overall: I highly recommend these if you’re looking for something high-end that is lightweight, good-looking, travel-friendly, and has amazing sound quality.

This is an upgrade from a pair of Beats Studio headphones I’ve been using. I have not used earlier Sony MX headphones, although I have tried other similar headphones from Apple and Bose. I am really impressed with the sound quality of these, and I think the noise cancellation is the best I’ve heard. Exceptionally comfortable. Even though their weight is average for this style of headphones, they feel lighter on my head. They stay put and don’t jostle when I turn my head. While I’m not usually in the habit of wearing any headphones all day long, I could see putting these on and enjoying listening to them for many hours without any trouble. Phenomenal clarity. Listening to good music should be an emotional experience, and these truly let the emotion come through. I found myself remembering details in my favorite songs that I forgot were there. Everything is crystal clear and pleasant. Bass is punchy without being overly strong, midrange and vocals are clear, and the high end is not fuzzy or distorted. I wouldn’t categorize these as reference headphones, but for casual listening they are a joy to listen to. Along with their ability to reproduce sound with fidelity, the noise cancelation and passthrough features are impressive. While most noise cancellation I’ve heard before feels like an artificial silence, these legitimately sound like I’m in a quiet space. Similarly, passthrough literally sounds like I’m not wearing the headphones. By far the best I’ve heard. The headphones fold up so they will fit into the included case. Usually I don’t value a custom case very highly, because I find myself just tossing the product into my regular bag along with everything else I need to carry—an extra case would just be an extra thing to carry around, adding weight and inconvenience. However, this case is particularly thin and thoughtfully designed. It protects the headphones without being bulky. It has a dedicated compartment to hold necessary cables, which many cases lack. The latching mechanism (a magnetic clasp) is sturdy and quick to operate. The look is simple and stylish. The only drawback is that while the headphones fit in the case well, there’s exactly one way that they fit. It took a few tries to learn how I needed to fold them and orient them to go in. And that’s where I learned that the folding mechanism has a pinch point that I had to watch out for. When opening the headphones that had been folded, I found it unfortunately easy to get my skin caught in the hinge. I didn’t do any damage to myself, but I wasn’t happy about pinching myself with the hinge. This kind of design flaw definitely justifies a negative rating, but I find myself giving this product 5/5 overall anyway because the rest of the design and function really blew me away. Other than the risk of pinching, the mechanics of folding and adjusting the headphones feels sturdy and easy to use. There’s an app to install to get at EQ settings and to customize the controls. There’s also the option to set up an account and send your location data and metrics about what you listen to to Sony. I didn’t set up an account, but someone might want to if they’re interested in integrating with Sony music apps. One interesting feature I wouldn’t use myself but some might be interested in is that the headphones and the app can detect where you are and what you’re doing to automatically change the settings accordingly. For example it can use noise cancellation if you’re sitting at your desk but switch to passthrough if you start walking around. Personally, I’d rather be in control of the settings myself, but for someone who is wearing these nonstop it could be a cool feature. The app also gives you access to listening modes that can change the sound to sound like background music in a cafe or to synthesize surround sound in a theater. Again, these are not something I’d ever use, but some people might find them nice options.

Good good good good good good good good good good good

Very good, but not worth what I bought it for. I wish I still had time to return.