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Customer reviews

Rating 4.4 out of 5 stars with 1011 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,011 reviews
  • Rated 5 out of 5 stars

    Steelseries for the win!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this headset to replace an older Steelseries headset I gave to a friend. I have to say it's the best and most comfortable headset I've used. It sounds great, especially if you're able to use it along with the Steelseries Sonar app on PC. Battery life is awesome and being able to game and also connect to my phone through Bluetooth at the same time is great! It's a super comfortable headset that I would definitely recommend to anyone looking, can't go wrong with this headset!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very solid gaming headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they have a bass-rich sound profile with a well- balanced mid-range, so explosions have plenty of rumble and dialogue sounds present and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Excellent Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this amazing headset on a weekday afternoon and it showed up at my home the following day. Best delivery experience I can remember in a while! I've never been disappointed by SteelSeries headsets. This new one is shockingly light while allowing for impressive noise cancellation. A worthy purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad, some issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I bought these for my nephew as the hand me down Corsair set finally gave up on him and these have been working great. Really easy setup and the only issue we've run into is that it disconnects sometimes and will switch to bluetooth mode so we have to keep re-pairing them to his PC. We've changed the location of the dongle and everything to see if it makes a difference but so far nothing fixes this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming, nice 3D spatial sound, although may take some configuration on the sonar program for certain apps and programs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset if you never leave your desk...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset with good audio quality. Headset feels sturdy and well made, but mic and audio always cuts out anytime I walk anywhere around my apartment. Only live in a 700sqft apt so it sucks when I walk to the kitchen and no one on discord can hear me. For as much as this costs, you'd think the rf would have better range. I'd still recommend it if you're not hanging out in discord calls, or if you're just gonna stay at your desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than my Sony headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this headset is great, I’ve had it for a couple weeks now and I haven’t had any issues. Sound quality and battery life are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was an upgrade...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is way better then the Rigg brand i had before(still was a 100$ headset) and it last over 4 or 5 years. The Steelseries headset is easy to connect..the audio works fantastic! Only complaint is if you lean forward a little bit at all it wants to slide off your head....maybe its just me. The battery last 2 to 4 days of 2hrs+ use..its worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable, love the simultaneous blutooth and game play feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far my favorite headset yet. The sound is great, but the fact that I can listen to my Spotify while playing my PS5 is amazing. I definitely recommend people get these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson and he love them. Will definitely by them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HEAD SET WIRELESS

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME HEAD SET WORKS GREAT WOUD RECOMMEND TO ANYONE LOOKING FOR A WIRELESS OPTION FOR GAMING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work nicely, easy to set up. There also pretty comfortable

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible design, terrible customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a long time best buy customer, and I’ve neber had to write a negative review. But in that csse its so egregious I had to warn other consumers. Steel series customer service is non-existent, and these headsets have a terrible design flaw in the way the ear muff connects to the headband. Not only was Best Buy not going to help, but the company said they wont repair, won’t replace, and won’t cover any damage, accidental or otherwise. I had to send them photos and a video showing the headset clearly wasn’t damaged by abuse, yet they still refused to help. $180 down the drain. These literally broke off in my hand when removing from my head, werent thrown or abused and yet the company regused to help. I’ve never experienced a company that refused to stand behind their product in this manner. Do not buy, look elsewhere for a more durable product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First expensive headset that i bought and quality is good especially for gaming but sometimes the sound will squeak (from like connection lost) even though i am just right in front of my pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Legit Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset as an upgrade. From the previous geration model. This gens, upgraded the comforate but also overhaled the design. They took all the good features from the last gen and improved the comfort, design, sofotware, drivers, and layout. Now the model comes with USB C and works great with the Steel Series GG software, and great sounds quality. Would 100 percent recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Headphones!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are such a big improvement from my previous SteelSeries Arctis 7 headphones. Sound quality is still phenomenal but they are lighter and more comfortable and the Bluetooth connectivity that works concurrently with the wireless dongle connectivity is such a great feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple and good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bulky at times, especially with charging it. But I’ve travelled with it and it’s not too bad. Only issue is switching it between laptop and say my steam deck. Otherwise it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome surround sound headphones! Perfect for gaming. All of my friends have the same headset and enjoy the sound quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality easy to pair excellent mic noise cancelling

    I would recommend this to a friend
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