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Customer reviews

Rating 4.4 out of 5 stars with 1011 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,011 reviews
  • Rated 1 out of 5 stars

    Defective product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After updating the software, they simply stopped connecting and wouldn’t hold a charge. I was expecting more after paying that price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not thought out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horroble. The Usb C dongle is to wide an covers a usb port

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality all around was terrible. One side was louder than other. Constant popping and crackling audio. Terrible quality microphone. The sound itself was muffled and flat sounding.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Static

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that good. If the static wasn’t there then it would be great. Blutooth works nice but the dongle makes it static bad! I thought I fixed it but it started again and now I’m out of my return date.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Heavy, Big, Terrible mic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy and too big. Mic did not sound like 175$ headphone microphone. Doesnt even fit smaller heads like mine

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too much noise floor, even without mic.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much noise for this price. The noise floor even without the mic attached it way to much it competes with the audio, the eq mixer and leveler doesn't fix it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke the 15th day I had it. Not worth the buy. You’re better off getting a stand-alone mic and then getting yourself an actual headset than this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Product, shame on SteelSeries

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went through two of these headsets and they did not last more than 3 days each. They just freeze up and become completely useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a huge SteelSeries fan. This particular set died on me faster than any other electronic I have owned. Great while it lasted but not worthy of stars.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse than the artics

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range is worse than the older model. Will return forsure.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic picks up everything in the background. No noise cancelation. Horrible product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible sound and quality. Very bad for gaming..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I hate doggle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doggle I have keep pulling out then puting back in to work

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice headset, terrible software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YOU ARE CONSIDERING THESE HEADSETS BEWARE THE HEADSETS FORCES YOU TO USE SONAR IF YOU WOULD LIKE THE CHATMIX SOFTWARE TO WORK IN ANY CAPACITY. YOU CANNOT USE CHAT MIX WITHOUT SONAR. WHILE SONAR IS NICE IT LACKS A LOT OF THE POWERFUL FLEXIBILITY OF OTHER AUDIO SOFTWARE. TL;DR : SONAR IS NICE BUT INFLEXIBLE, THIS HEADSET IS ONLY NICE IF YOU USE SONAR.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Not cool

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not cool and i do not recommend thrse headphones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Built for kids less than 13 years old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible fit - flat sound. Squeezes head tightly. Built for kids less than 13 years old.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    i didn’t really like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good headset but i dont like weireless headsets has much

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Simultaneous connection is flawed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. Unfortunately, it does not want to switch from 2.4ghz microphone to Bluetooth if I am connecting to a FaceTime audio call or messenger call. The whole reason I purchased was so my son could game on his laptop and use his iPad for party chat.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    This Wireless Gaming Headset Is Legit

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be my first SteelSeries gaming product, so I was eager to use and compare them to other gaming gear brands that I am more familiar with. After a few days of testing, I can say without reservation that the Arctis Nova 7 Wireless Gaming Headset sounds excellent! They sound as good or better than any of the gaming headphones I have used over the years. But in one important area, they are actually an industry leader! Read further and I will explain. So what impressed me the most is the simultaneous connection capability. Multipoint connectivity is somewhat widespread, but none that I have used so far do it as well as the Arctis Nova 7. SteelSeries has really nailed it here. What sets them apart is that a Bluetooth connection can be established and used at the same time as the USB receiver. What that means is that you can be gaming or watching videos on your laptop via the USB receiver, and be connected to your phone via Bluetooth. So if you receive a phone call or text the sound is received automatically. I find this method to be superior to Bluetooth multipoint because of the inherent stability of the RF USB connection. Some other products also require that you manually flip a switch or hit a button to swap devices, but this product does it seamlessly. Since I have multiple laptops and primarily use a hub with multiple monitors, I especially like using the USB-C receiver which I insert into the hub. This allows me to easily swap out my laptops and be instantly connected with these headphones. If you are going to use them with a compact laptop, you might have to use it with a hub or connect by Bluetooth because some smaller laptops only have one or 2 USB-C ports, one of which needs to be reserved for charging. This is not a problem for me because I always travel with a portable hub. But if your laptop has 2 or more USB-C ports then this will likely not be a factor. Included is a USB-C to USB-A adapter. The sound quality of these headphones is outstanding! They produce powerful, full range sound with apparent ease. The high quality drivers really make a difference! Bass is tight and defined and can be adjusted by using the EQ in the App. The App is nicely designed and makes customizing the headphones easy. All but the most demanding of audiophiles will be pleased with how good they sound. The battery life is rated at up to 38 hours. This seems to be quite accurate because after 3 days of heavy use, the battery read as barely reduced. These headphones are not active noise canceling, but the size of the cups create a seal that provides a lot of passive noise cancelation. Another thing I really like about them is that they do not look like gaming headsets. The solid black color makes them look like a pair of traditional high-end headphones. I hope more gaming companies start doing this, because not everyone wants headphones that look colorfully loud. The retractable boom microphone also helps make them look like a regular pair of headphones. The build quality is excellent. I can usually tell instantly the first time I pick headphones up whether they are cheap. These headphones feel solid and well constructed. They are quite comfortable and I had no problem using them for hours at a time. The retractable boom microphone deserves an honorable mention because of how well it works. An external microphone will always work better than an internal microphone so I use it not only for gaming but on phone calls. The people I have spoken to have commented that the sound is significantly improved when it is extended. When I don’t need it, it is easily pushed in. I truly did not know what to expect from SteelSeries, but after using the Arctis Nova 7 headset I am thoroughly impressed. They look good and sound great. But what sets them apart is the very best multi device connection method I have ever used. In this area they completely nailed it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best headset I’ve ever had. GG software is super easy to use with a variety of premade EQ settings. Mic sounds clear. The sound quality for what I use it for (lot of gaming and light music) is exceptional. Good bass. I’ve played for long (8+ hour sessions) and it sits very comfortably. I’ve read that the little strap starts to sag a bit, but I’ve used it almost everyday for over a year and still fits nice and snug. The little chat mix scroll wheel on the side is a game changer if you frequently play with people in chat. Instead of fiddling with the sound settings to hear both your friends and the game you can use that to set it right where it suits you. I use it with my ps5 as well. Although there isn’t any EQ settings through console it still sounds great. Highly recommend

    I would recommend this to a friend
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