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Customer Ratings & Reviews

$421.96

Customer reviews

Rating 4.5 out of 5 stars with 145 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 145 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing I’ve been using them for three years just got a new pair their lovely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them they work great they are so smooth to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset, best in market, i highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming experience!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is easy to use and you can hear everything around you even lower back ground noises. 10 out of 10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not worth 300

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good but software is lacking. Needs many updates.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Beast

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is one the of the best gaming headphone tbat i bought in a while i wouldnt buy another gaming headset everrrrrr!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Steel series

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best headset used for gaming and even music, easy plug and play and easy software to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset. Definitely the best set Ive ever owned.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    genuinely disappointed in SS for this one, there's no bass. none. i messed with the EQ and followed a lot of instruction from online, i simply cannot get any thump out of this. i have an older pair of the Arctis 7+'s and those have not real thumpy bass but it's at least enough to not ruin music

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Really did like the sound & customization featues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually would've liked to have kept these but as well as they performed on PC, on PS5 a quality experience was too hit or miss. Maybe it was 2.4 GHz channel interference but I've had other headphones work fine in my environment. I didn't bother with bluetooth connection, just want to plug & play so to speak. This would've been a 5 star rating if PS5 performance was consistent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steelseries headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones works awsome must try fps.nut the eariec must change wicked earphone your great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these as a birthday gift for my husband and he loves them so much he wants them in black too lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but definitely not the most comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hearing poor ear comfort level at least for me we’ll see with time how this review changes or stays the same

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable earphones but audio performance was average.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Solid product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re pretty good with some nice features, a little on the heavy side and pricy but good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Crappy digital failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible due to distortion 1 week out of box sounds like robot static distortion if it didnt go bad and have to turn off and back on to make it stop meanwhile cant hear game for 10 secs at a time every 3 mins turns every sound into static robot noise...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I don't get the hype

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a $350 headset, you expect it to work whenever you turn it on, without having to go through a 10-step process. Is the "audio great"? I guess, when it decides to work. But how about every time Windows updates and GG Series can't figure out it's only job? It breaks EVERY. SINGLE. UPDATE. Or when the headset is your only enabled/default audio device, and your applications just decide not to show up in GG Series. These aren't it. (Unless you're cool with 10-15 minutes of garbage when you turn them on; if that's your jam then, YEA! Go for it.)

    No, I would not recommend this to a friend
    • Brand response from Paul
      Posted .

      Hello - Thank you for reaching out through this platform. We are sorry to hear about the challenges with your Nova Pro Wireless. We suggest reaching out to the SteelSeries Support Team by using the following link: https://support.steelseries.com/hc/en-us . We would like to gather details and provide you with the best assistance. We want to make sure that you are having a great experience with your SteelSeries device. Thanks again!

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Dont waste your money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset sounds great but only works half the time. Steelseries app never works, and when it does, im always having to change the input and output settings and itll reduce quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ehh it isnt bsf but could be better. Doesnt have great sound

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Avoid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has been a pain in the but. The control panel doesn’t work, the UI system is bad and it messes with my computer settings all the time

    No, I would not recommend this to a friend
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