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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 221 reviews

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86%
would recommend
to a friend

Customers are saying

Customers regard the 4-Channel, 4-Camera Indoor/Outdoor DVR Surveillance System very favorably, particularly praising the high-quality video from the cameras and the system's ease of installation and use. Many users found setup to be straightforward and the picture quality excellent, even in low-light conditions. The system's ease of use was a recurring positive comment. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 221 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security, insulation was easy and I feel more secure knowing that while I am at work I can view who is lurking around my home and I feel more secure at night and so do my children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Great quality and lowest price after much research.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Night vision

    Rated 4 out of 5 stars

    Nice for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was pretty easy, I have installed many things that need cables ran through walls so if you have not ran wires through walls it may be a bit tricky. I have only had it installed for a few weeks but it seems to work as it should. I have 3 cameras outside and one inside, the front outdoor camera seems to have a glitch and records almost constantly. I assume it will fill the memory faster than it should and is a concern but it is at our second house and I haven't had a chance to really figure out why it is doing that. The cameras have nice clear pictures and the night vision is very cool! All in all I am happy with it so far, again the install may be tricky if you haven't ran wires through walls. I have not ran into any problems other than the front camera recording almost constantly which I'm hoping is an easy fix.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good system, not enough data storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras, small hard drive, poor instructions. Poor instructions lower the value of the whole system. Instructions get you hooked up and leave you wondering what to do next. Trial and error. HDD doesn't hold near enough data unless there is no motion to activate the camera.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 4 out of 5 stars

    Easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera was great for what i needed and the installation was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 4 out of 5 stars

    Will buy morre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and extra clear picture. I will be purchasing multiple more units.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to install. Love the quality and the way you can watch all 4 at once on 1 screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent System For The Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This kit comes with everything you need for a small surveillance system. 60 ft of connectorized cables comes with it for each camera. The video quality is excellent in the daytime, (mine are outdoors) but I can't tell you how they work indoors. The video quality at night is really bad unless it is in a well lit area. I have motion lights beside 1 camera and the video is much better. So if you don't want to install any kind of outdoor lighting, this kit isn't for you......you will need to spend more money for better stuff. The DVR works well, but is difficult to set up with provided instructions as they are a bit vague. I had to go to their website and google to get things right......and I am no slouch with electronic gear since I have been in a communication business since 1980 in some form or another. You will need to be smart routing your wire since there is only 60 ft for each camera. You can buy longer cable at Best Buy off the shelf. All in all it is a good system for the money, you can identify people and vehicles easily but if you want to count eyelashes on someone standing in your driveway, you need to keep looking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Great security system to set up for a DIY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up the cameras and the DVR...gives a clear picture even at night...the only downside is no instructions on how to use the DVR... otherwise I would have given 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the price and good enough picture to figure out the would be criminals!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Overall performance

    Rated 5 out of 5 stars

    Great choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thiis camera is a great choice. It is easy to install, set up and it has a clear picture. It is definitely worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    we are overall very happy with our purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our parents. It was overall fairly easy to install. They are using it as a stand alone DVR system without hookup to a computer. We wish it was a bit easier to use like a regular DVR with a remote ( instead of a mouse interface ) . They are able to turn it on and see what is currently in camera view. It is not easy for them to do a play back on their own as they are not comfortable with a mouse/computer type interface. A remote with simple menu options would be an easier interface for them to use and understand. In the mean time they can rely on others to help them if needed to see playback. It does do a good job. The cameras are very clear and show what is in the area day or night. It is clear on even a smaller HD tv. For us the unit would have been a great choice as we are comfortable with computer/mouse type interface.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 4 out of 5 stars

    Good outdoor security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried a few security cameras before I settled on this one. There are a lot of wires to contend with but the picture is so much better than on the wireless systems. You can zoom in on different areas. Works well on my cell phone and tablet to see whats going on at home. Night vision isnt too bad. The DVR holds quite a bit and it is pretty easy to save things to a usb drive to transfer to the computer. Set up took a bit of time but I was able to get help from Swann to get things working the way I wanted. I have it hooked up to an old computer monitor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cameras the only problem I see is you do need adequate lighting at night other than that they're great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up the bad thing Is the Pixels on the camera in the night time they are blurry I suggest if u do buy these get the better pixel cameras I was in a hurry because someone broke into my car

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    great picture quality easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installation was very DYI friendly and the picture quality is very good set up on a smartphone took a little longer than expected. network access was very easy to hook up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Night vision

    Rated 4 out of 5 stars

    Easy to install and operate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System was easy to install. Good night vision. Cameras easily adjustable for good coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A bit confusing to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we first tried to install the system it was a bit confusing. I'm not great with electronics. After a few phone calls and going around in circles with the customer service we finally got the system up and running. The system works great. My recommendation is save yourself the headache and have someone install it for you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality and a good camera to watch your house when gone

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good surveillance camera for home security use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surveillance camera system installation was fairly easy. The one thing that was not clear was getting it configured to view cameras remotely over the internet. Instructions that came was not enough. Information found online was minimal, relied on my experience installing network routers to configure the DVR to access cameras remotely. Quality of images are excellent.

    I would recommend this to a friend
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