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Customer Ratings & Reviews

Your price for this item is $1,499.99

Customer reviews

Rating 4.2 out of 5 stars with 161 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the ZIP eBike's easy assembly, long battery life, affordable price, and range of 37 miles. They appreciate that it is easy to put together and that the battery lasts well, making it suitable for long commutes or rides. Some customers also mentioned that they got it for a great price compared to competitors. However, a few concerns were raised about its durability, weight, and brakes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 161 reviews
  • Rated 5 out of 5 stars

    The best e bike

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great source of transportation gets ne there in ni time

    I would recommend this to a friend
    • Brand response from SWFT Team
      Posted .

      Love to hear it, Blaze, and appreciate the review - enjoy your ride!

  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Just gonna pretend that theres no scartch.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this e bike to save some money on gas,it came out with some dent and scratches i didnt get a chance to call best buy to report this problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SWFT - ZIP eBike Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up this ebike from best buy's deal of the day a few months back to commute to and from work. I work about 5 miles from home so I'm clocking 10 miles a day on this. it cut my 30 min ride down to 20. (Switching from a regular bicycle to this ebike) It was easy to set up after it arrived in the box from best buy. it took about 30 mins to assemble. I didn't have any issues with assembly. After about 2 months of commuting, one of the screws came loose for the kickstand so I had to pick up a new one. Now I use a nut and bolt system to secure it and make sure to tighten it about once a week. Though I do check it on a regular basis. I've been commuting on this bike for 6 months now and have passed a thousand miles, the bike still runs like day one and the battery has held up as well. I do charge the battery on a daily basis for about 4 hours until it is topped off. if the battery isnt fully charge upon departure the bike has trouble getting up to 20 mph and tops out at 17-18 mph.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value/Great Bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first bike I looked at was a Super73 and I loved it, but the price was too high for me. Started looking for similar bikes and found the SWFT Zip. It was a great choice for me for a lot of reasons... less expensive, higher frame that fit me well, lots of great features. I recommend this to anyone who is looking to purchase an ebike but doesn't want to spend a fortune on their first one before they know what ebikes are all about. It rides well and the controls are user friendly. The only downside I can see is there is no shock absorption on the rear part of the bike so you can feel all the bumps in the road. For me this is a 10/10 purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great little big bike

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bike is big enough for an adult. Easy to assemble You either love it or hate it, I love it. it goes fast with electric motor Love the fat tires

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    A Must buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ebike, i was a bit nervous riding it at first but like everything, you gotta get used to it. Make sure you use a helmet. Its pretty heavy to carry up stairs if you live in an apartment building.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice bike for big guys

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this due to a leg injury since I can’t run anymore, great bike hauls my 6’2” 280lb frame with ease! Range is great ridden 75 miles and only charged twice!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Swft Zip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Swft Zip for my son. He loves the bike. Its fast and confortable. I would definitely purchase another one.

    I would recommend this to a friend
    • Brand response from SWFT Team
      Posted .

      We take pride in our commitment to customer satisfaction, and your feedback is an important part of that process. It is great to hear that you enjoyed the zip, and we are thrilled to know that we have met your expectations.

      Don't forget to register your ride using this link: https://rideswft.com/pages/warranty-registration

      Thank you!
      Team SWFT

  • Rated 5 out of 5 stars

    My ebike experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this ebike has exceeded my expectations I really don’t have any complaints besides the range but it still goes what it says it will go overall a good ebike for the money and a fairly good warranty.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially had problems with the battery after the initial test ride. I contacted SWFT (via email from manual). They sent me a replacement battery which fixed the problem. Love the bike. Impressed with the customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great E bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great E bike, easy to use, great design clmpared to other E bikes. Battery range is good, top speed 20 or so snd is plenty fast enough.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best bikes we've had to date. Goes about 20mph as the fastest speed option. You have to pedal about 3 times for the electric motor to kick in. LOVE IT! Great product, great customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great Quality for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gret overall good packaging,good quality built came pre built but check everything still

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heres your very real person very real review!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so I waited and stalked the reviews (everywhere) on this thing but here's there real deal!! This bike is EPIC! Let me calm down. I have a fixie that I love but it's gotten harder to hit these Austin hills with, but thing is amazing and I intentionally did a trip with no pedal assist and it was sooo easy! Now it's my go to. It's quality, it out the box simple to put together, it's simple to pedal, and its GOES! Ugh best blind buy ever. I can't wait to hear more praises. I have nothing bad to say other than its big but it's a moped. I need accessories, I need customs for this things. They messed up and made these too dang good. Get em while you can. Gen 2 may be a fluke lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing accessible bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bike is phenomenal. It has a really good acceleration It’s easy to maneuver an aesthetically it looks amazing

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cool daily ride

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast fun and has def style. The pick up is amazing especially uphill and when commuting for work. The removable battery is also so easy an convenient to recharge.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great bike

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great bike! just need to keep it indoors. it goes fast and it’s awesome for the summer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Had a blast, rides nice and smooth battery life is excellent! Got a helmet to be extra safe and professional.. Definitely a neck turner.

    I would recommend this to a friend
    • Brand response from SWFT Team
      Posted .

      We're so happy to hear that you're enjoying your SWFT Zip eBike! (And we're 100% with you on wearing a helmet - solid advice!)

      Thanks for taking the time to leave a review, and for choosing SWFT.

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    fun ebike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The electric bike was easy to assemble. Loads of fun.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    It’s just………ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a fun ride. Definitely doesn’t hit the claimed mileage per charge and power drastically drops when half full. Not a good bike to pedal. Not an awful purchase, not great either.

    No, I would not recommend this to a friend
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