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Customer Ratings & Reviews

Your price for this item is $1,199.99
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Customer reviews

Rating 4.2 out of 5 stars with 163 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the ZIP eBike's easy assembly, long battery life, affordable price, and range of 37 miles. They appreciate that it is easy to put together and that the battery lasts well, making it suitable for long commutes or rides. Some customers also mentioned that they got it for a great price compared to competitors. However, a few concerns were raised about its durability, weight, and brakes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 163 reviews
  • Rated 5 out of 5 stars

    The best e bike

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great source of transportation gets ne there in ni time

    I would recommend this to a friend
    • Brand response from SWFT Team
      Posted .

      Love to hear it, Blaze, and appreciate the review - enjoy your ride!

  • Rated 3 out of 5 stars

    Few downside about this zip bike

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bike but there a few downside about it. No mud guard or fenders No bell or horn No indication when you hit the brakes No classifaction sticker some state do required it. No sport bottle attachments. Most off those stuff ive mentioned i had to buy it on Amazon. Aslo you cant unlock the speed limitor to go over 20MPH and there no app for this bike.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been so happy with my purchase. Ive ridden this bike for over 250 miles. Seems like alot but after riding im been more happy with the purchase every ride. It is thr perfect trail bike and road bike.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great Quality for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gret overall good packaging,good quality built came pre built but check everything still

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best electric bike, good material, easy to assemble and good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cool daily ride

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast fun and has def style. The pick up is amazing especially uphill and when commuting for work. The removable battery is also so easy an convenient to recharge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    fun ebike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The electric bike was easy to assemble. Loads of fun.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very good eBite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy ride and battery last long time worth the money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s just………ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a fun ride. Definitely doesn’t hit the claimed mileage per charge and power drastically drops when half full. Not a good bike to pedal. Not an awful purchase, not great either.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great bike

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great bike! just need to keep it indoors. it goes fast and it’s awesome for the summer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Where is electric bike to buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only use the bike for one month and broke down. Had an error code contacted the manufacture for over four weeks. Never got a response back they would respond to me with the same message to send them the serial number and proof of purchase send them everything and would not get a response please do not buy this E Bikw . It sucks. 

    No, I would not recommend this to a friend
    • Brand response from SWFT Team
      Posted .

      We regret to learn that you're facing difficulties with your Zip product. We noticed that you contacted us on 9/13, and in response, we requested some essential details such as your serial number and the email used during your warranty registration. However, when we received your reply on 9/17, it appeared to be empty. Consequently, we kindly asked you once more to provide this information, but unfortunately, we haven't received a response from you. We genuinely desire the opportunity to assist you and resolve the issue affecting your bike so you can continue enjoying it. Please reach out to us again via email at [email protected] or contact us during our weekday business hours at 833-747-4631. We appreciate your cooperation and eagerly await your contact. Thank you.

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best price and quality!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible Bike! If feels like a motorcycle and gets you to places!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    RECOMMEND

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cheapest In price for the style on the market, I definitely do not regret it. It was an easy set up and use it everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing accessible bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bike is phenomenal. It has a really good acceleration It’s easy to maneuver an aesthetically it looks amazing

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Really fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Might buy another one soon. really like it

    I would recommend this to a friend
  • Cons mentioned:
    Seat comfort

    Rated 5 out of 5 stars

    SO MUCH FUN

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT SO MUCH FUN THE SEAT IS GARBAGE HAVING MINE RE DONE. IM ONLY 5"3 ITS TALL FOR ME

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Choose a different bike ! Security issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many flaws with a bike that is 1300 bucks. Let’s first start w| security. You don’t need a bike key to start the bike. So that means if someone gets away with ur bike then all they have to do is get a charger and boom they have a bike! Then let’s go into bells and whistles. I went on the site and I couldn’t find an accessories for the bike so I have no idea how to add a bike rack to the rear. Which mean I couldn’t go grocery shopping or carry extra things on my bike. There is no bell, alarm nothing so if you are going 20mph you can’t let anyone know ur coming. Finally if I’m not mistaken it’s not water resistant like huh?!? Those where my main reason I returned it. I had an e-pioneer bike that came with all that and more and way cheaper. The good parts of the bike it is really fast. It looks really nice ppl complemented me on it all the time. It was pretty comfortable. &+ super easy to put together! All in all you can get it but I personally would get a different bike.

    No, I would not recommend this to a friend
    • Brand response from SWFT Team
      Posted .

      Thank you for taking the time to review our product. We strive to provide exceptional experiences for our customers, and our ultimate goal is to earn a 5-star rating. However, we genuinely appreciate and value all feedback we receive from our customers, as it helps us improve and serve you better.

      While we do not sell accessories for our bikes at this time however we hope to soon! If you would like a purchase an aftermarket accessory, you will need to measure the space and to see if the product you are interested in will fit. We have seen many customers attach aftermarket baskets and racks to our bikes, so there are definitely some compatible ones out there.

      Thank you!
      Team SWFT
      "

  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    My Ride

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a bit tall but very cool otherwise. The battery goes kinda fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Blackpearl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, not super fast but fast enough to enjoy a good ride

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bike overall the only problem is the speed I wish it was faster. And I don’t know how to make it faster

    I would recommend this to a friend
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