Customer Ratings & Reviews

10 minute wait for something that would have taken me 50 minutes, and it was perfectly installed… Much worth the low price to do it!

Best protection for tablet and phone,saved my phone when i dropped it.since then i protect all my devices.salesperson installs it for you in store.good in store service.

Their customer service was great. They were happy to install it on the watch.

Greek squad is a big help because we don’t know how to put on a screen protector and they did if for use and answers any questions we had

The agent put a shield on my IPad. Left no bubbles.

Geek Squad did a great job installing my screen protection on my new IPad and was installed properly. Make sure your purchased installation receipt is recorded on your account or keep receipt safe so to use on next installation on a screen protector replacement so they will not charge you the 15.00 installation charge again at least for first warranty replacement, per the GeekSquad rep. as of July 2023

I went in the store without knowing anything about my new tablet and left feeling more confident having been shown helpful products to keep it safe and make it more user friendly. I did know I wanted a screen protector and found out if I purchased it there it could be placed on for me- the cost was negligible when thinking of ruining more than one trying to do it at home. I also learned about the phone screen protector and installation policy so I will buy my next one there and have it installed for the protection guarantee!

I was guided to the correct screen shield to purchase for my tablet, and given the choice to install it myself or opt for Best Buy to install. I chose the latter and was glad I did. The installation was quick but done very carefully with great attention to detail. It was obvious by the process and tools used that my installer was experienced in such installations, and that I could not have hoped to have done as well myself. Zero bubbles under the shield a month after installation makes it a worthwhile service.

As I’m sure many of us have some in the past; at first when offered the screen protector I said; no I’m ok. Thinking I will take care of my new iPad with the utmost precaution. This screen protector has literally saved my iPad multiple times. The geek squad member who sold it to me was spot on with his recommendation. I’m very grateful to him and the geek squad for suggesting protecting my iPad.

Great service! Moved all my stuff from iPhone. Made sure when I picked up every thing worked. Great service.

The Geek Squad never disappoints. They listen, answer all my questions, and figure out my problem even when I don’t explain it very well.

I staked my paper like screen protector on my iPad Pro 11 flawless thanks quality work

I had one earlier experience several years ago with the Geek Squad which made me determined never to return. However, this time I wanted my Zagg screen installed on my new Ipad and knew it is not a simple process. I was very impressed Adam who obviously takes pride in his work. He took a lot of time installing the screen because he kept finding flaws in the ones he installed. He finally told me to return in a week or so when they got a new shipment since these were all not satisfactory to him. I returned the next day to exchange it for an HD screen and he changed it out for no extra charge. My only problem is the up-charge they have for installing it but he did do a great job and I'm glad I did not try to do it myself.

I'd bought my iPad Pro at the Apple Store, and Apple's customer service representative specifically recommended that I pay someone at Best Buy to install a protective shield, because the process is too time consuming and frustrating for most customers. (She also told me that Apple no longer sells or installs those shields, because it takes too long and ties up their staff.) So, I took her advice and drove to Best Buy directly from the Apple Store. Overall, I was content with the service. They installed the shield way more quickly and straighter than I probably would've been able to do it myself. Also, I could personally rationalize the expense, because with my luck, if I hadn't paid Best Buy to install the shield, there was a good chance that something would've cracked the native screen on my new $800 device before I could install the shield myself. That said, viscerally, I just can't bring myself to give a 5-star review for a service that costs $15 for 5 minutes of work, particularly given that I'd bought my expensive screen protector there. Doing the math on my new iPad, that's $180/hour. There are decent lawyers who don't charge that much.

Great customer service. Very nice and friendly. Very helpful

the agent didnt put it on... i didnt install this properly and had to throw it away

The tech was great.He installed it quickly, no problems.

I have always bought screen protectors and and this is the best, saved my phones and IPads many times, I don’t know where they find these people that install these screen protectors they do a excellent job I like the warranty I have cracked a few and were replaced with no questions asked. if I didn’t have the screen protector on it might have been my screen very good product

We were in a hurry one day and not going home so decided to have them do the install. It was perfect, with no bubbles, and I didn't have to try and do it in the car in the parking lot. Our only lesson was not to spend the extra money on the "Zagg" brand as it broke and then we found out that its not warranted in the store even when you had Best Buy install it. You have to register it online, set up an account, pry off the old broken one and take the time to send it to them with five dollars for some reason, then reinstall it yourself. Needless to say, we did not do that and instead just bought a different brand knowing to never ever buy "Zagg" brand again.

I purchased a screen protector for my Pixel8-Pro and wanted it installed so I went to Geek Squad and the representatives were very helpful and installed it for free (must be a My BestBuy-member) I was very satisfied with the service.