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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 679 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 679 reviews
  • Rated 5 out of 5 stars

    TCL TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TCL TV is working great in a high sunlight room.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolutions. Crystal clear . Easy menu navigation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Priced!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get a great TV for a really good price! Bought for my mother-in-law and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a senior citizen I had friends come over and help me with the TV. It's wonderful but I could use some help with the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was exactly what I needed. Very easy set up. I'd purchase it again if I had to.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Clueless,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Very good tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical on purchasing this TV, but so far this is a good tv for the money I would purchase it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tv and best price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Tv Best price, very satisfied. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great quality. Super happy with it

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KyleB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    New buyer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL. I wasn’t expecting such a good product as this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL Q Class QLED 43” tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for shows or gaming. It was recommended by an employee there and did not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation CD loader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ijust wanted to let people knoe best buy has the greatest service and products in store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great color depth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this replaced an lcd tv that we'd had for a decade, amazing how much more colorful pc gaming can get with a screen change

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Poor Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV worked fine for two weeks then it went into Google Store mode and every time I followed directions to correct the problem it didn't work. And when I contacted Best Buy was tolled to contact TCL and they said it was not their problem as best buy sold a defective tv. So I am out money and having a bad tv to boot!!

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi WalterT,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Nothing but issues with picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV had a nice picture for a bedroom TV and for price. Worked great for 3 months. Then color started to fade, black horizonal lines started to appear and screen became jittery. TCL warranty process is painful and now I need to decide if I will just buy a new TV (Not TCL) and cut my losses or keep going through a long dragged about warranty process.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JasonB,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Solid TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for your buck, easy pickup would recommend

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tv review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all I told the sales guy that I did not want a Tv with Google. We went thru his computer and reviewed other TV s on sale , he told me about the one that was delivered to me. NO mention of it being with google. So I was surprised to find out when it was finally delivered to me. My first thought was to drive back to the store and return it. But, I’ll give it a try. It was not as easy to set up as mentioned. Took me several hours.but got it. I can’t get captions on several channels, I need captions due to sever hearing loss, I’ve even had a friend to try for me. No luck. I’ll keep using it but so disappointed in your not honest help!!!!!!! You really need to do abetted job listening to the customer!!!!

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SallyF,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Incredible price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the value. This is the best TV I've ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it as a menu screen for my small business. Amazing clarity and brightness.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase like the product would advise others to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv at an awesome value. Highly recommend if you are looking to save some money

    I would recommend this to a friend
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