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Customer Ratings & Reviews

$239.99

Customer reviews

Rating 4.6 out of 5 stars with 764 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 764 reviews
  • Rated 1 out of 5 stars

    Nothing but issues with picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV had a nice picture for a bedroom TV and for price. Worked great for 3 months. Then color started to fade, black horizonal lines started to appear and screen became jittery. TCL warranty process is painful and now I need to decide if I will just buy a new TV (Not TCL) and cut my losses or keep going through a long dragged about warranty process.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JasonB,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to store! Great customer service I love my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv but I wish it got brighter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tv for the price. Brightness can be a little better but oh well what can you do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv. Only issue is that some of my ps4 games lag on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very good for the price the product could be a little better at motion mostly in big open scenic videos

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Themaster,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Good TV experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the purchase and shopping sales experience with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was truly surprised on how great this tv was and it was at a reasonable price

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Braden, thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV. Best regards, TCL Customer Support

  • Rated 2 out of 5 stars

    Poor Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV worked fine for two weeks then it went into Google Store mode and every time I followed directions to correct the problem it didn't work. And when I contacted Best Buy was tolled to contact TCL and they said it was not their problem as best buy sold a defective tv. So I am out money and having a bad tv to boot!!

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi WalterT,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    TCL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the TV is fine I just wish the speaker was louder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good inexpensive tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good, but inexpensive tv. We will see how long it lasts!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its decent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just an average smart tv with slightly better colors....

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JeremyW,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the money. Easy to setup. Common sense platform.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good picture but failed after 3 days!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent picture, sound, and connections but had to return it after onky 3 days use. TV would attempt to start, fkah the TCL logo and then black screen. Local Best Buy store return without any problems. Probably the shipping folks to blame but maybe just a lemon.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Meducare33,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with this purchase and really have enjoyed this smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall television for the price . Very happy with purchase

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi FranciscoG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Worth purchasing!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and very professional delivery. Tv quality is very good. Love the purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst TV ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV cuts off anytime it pleases. In the middle of my movie, it cuts over to google time and goes to a screen I cannot get out of. I have to turn the TV off and restart everything. I would never recommend this TV to anyone. I am sorry I bought it but I also blame Best Buy personnel for not explaining to me this was a google based TV.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KathyT,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great TV at a reasonable price. Voice remote is h

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at a reasonable price. Easy to use remote with voice control.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KarenJ,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entry level TV. Google tv is flexible and a breeze to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved it ,good quality and great price…………………………….

    I would recommend this to a friend
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