Customer Ratings & Reviews
- Model:
- 43Q651G
- |
- SKU:
- 10214318
Customer reviews
Rating 4.6 out of 5 stars with 764 reviews
(764 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Rated 5 out of 5 stars
Good products
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TVs have been wonderful. No issues whatsoever.
This review is from TCL - 43" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
No, I would not recommend this to a friendRated 5 out of 5 stars
Great brand.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my nephew. I will have to update it more later when i ask how it is.
This review is from TCL - 43" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
I would recommend this to a friendRated 3 out of 5 stars
It’s good but slow
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s has a good panel and software but it starts to run slow after a few months. It’s especially slow on start up.
This review is from TCL - 43" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ChrisM,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
picture is nice, the remote isn't very friendly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok if your using it in a bedroom. not very good features.
This review is from TCL - 43" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BRENDAK, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
TCL 50 qled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, great price, great picture, so happy with the purchase
This review is from TCL - 43" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Good TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!!!!!!!!!!!!’nbnnnn!!!!!!!!!!!!!!!!!!!!!!!!!!!
This review is from TCL - 43" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
I would recommend this to a friendRated 3 out of 5 stars
TCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote sucks, TV has had issues right out of the box but now seems fixed. TCL should have replaced TV but you could tell they didn't want to. Will never buy this brand again. Vizio Customer Service 1000% better than TCL .
This review is from TCL - 43" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KristieH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Remote control is worthless.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No numbers on remote so channel selection limited to scrolling up or down. A real nuisance and a basic feature left out.
This review is from TCL - 43" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Rpm4565,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Blurry imagine issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased this TCL TV and am extremely disappointed with the picture quality The image is often blurry, especially during fast-moving scenes.
This review is from TCL - 43" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Valitas40,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Brand to Avoid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lines appeared within a few days of operation. No visible screen or casing damage. Protection Plan won't cover only mfrg can fix
This review is from TCL - 43" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Bkidd,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at [email protected] with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Connection drops constantly.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is fine for how much this costs, but the internet connection drops CONSTANTLY. I have to unplug and plug back in almost every day to reestablish the connection. Nothing else in the house loses connection so I know it’s not the router. I would return it if I could.
This review is from TCL - 43" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Justin,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Soundbar issue
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pam was very helpful in getting soundboard to work. Good customer service!
This review is from TCL - 43" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MPeggyQ,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Bubbles under the screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality , has bubbles under the side of the screen after removing protective film
This review is from TCL - 43" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi trgjay,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Defective within three months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the three months it worked. However, one evening the TV stopped turning on. I am going through the warranty process with TCL now and it is slow and clunky. A tech was sent and they attempted to fix the issue, but the TV still did not work. TCL is supposed to be sending a replacement TV, but they have no updates on when the replacement will arrive. I requested a voucher instead and they refused. I strongly recommend buying a different TV brand.
This review is from TCL - 43" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi WilliamC,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
No ROKU
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told this tv had roku on it. It did not. I returned the tv. The return process was very good.
This review is from TCL - 43" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi PatrickH,
Thank you for taking the time to provide your feedback. This TV features a Google TV operating system with access to 5,000+ apps with over 500,000 TV shows and movies available through the App Store. We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Do not buy from Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase TVs from Best Buy. This TV was busted in the box. When I attempted to return it to the store the manager refused to do anything to make good on this transaction and instead snidely said all they could do was box it back up for me. I left it there and I’m sure they returned it to the manufacturer to get their credit anyway. I used to work for Best Buy, and I have shopped there for electronics and appliances for several years since. Never again. Amazon or some place locally owned from now on.
This review is from TCL - 43" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DaleL,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. If you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Just my opinion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hello. I'm not satisfied with the picture on my new tv. They never show as good as they do in the store and yo sales people don't recommend purchasing the added imtems that will help it to show that well.
This review is from TCL - 43" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Alfredstv,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at [email protected] with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Already crapping out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice tv but already after a month it has lines in it and the sound goes in and out. Best Buy won't help, the bot told me to go to the internet and google TCL. Very disappointed
This review is from TCL - 43" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JenniferD,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this television set in August of this year and it broke in October. Basically it lasted for two months. It will not turn on. I would never ever recommend a TCL product. For this particular televisionset, the color was horrible and the sound was tinny.
This review is from TCL - 43" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi jerih, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 2 out of 5 stars
Regret buying.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow to boot up. Screen is already going bad with line streeks. And only owned a month. The sound quality is really bad, i think because the speakers are in the back.
This review is from TCL - 43" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Pack,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
