Customer Ratings & Reviews
- Model:
- 43Q651G
- |
- SKU:
- 6579458
Customer reviews
Rating 4.6 out of 5 stars with 726 reviews
(726 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 43" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024) for its impressive picture quality and ease of use. Many customers also appreciate the beautiful colors and the integration of Google TV. Some customers have noted concerns regarding the remote control, motion smoothing, refresh rate, and limited viewing angle.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Cost effective brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good one and easy installation Suggest this to everyone
I would recommend this to a friendRated 3 out of 5 stars
Tv review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all I told the sales guy that I did not want a Tv with Google. We went thru his computer and reviewed other TV s on sale , he told me about the one that was delivered to me. NO mention of it being with google. So I was surprised to find out when it was finally delivered to me. My first thought was to drive back to the store and return it. But, I’ll give it a try. It was not as easy to set up as mentioned. Took me several hours.but got it. I can’t get captions on several channels, I need captions due to sever hearing loss, I’ve even had a friend to try for me. No luck. I’ll keep using it but so disappointed in your not honest help!!!!!!! You really need to do abetted job listening to the customer!!!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SallyF,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Solid TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great bang for your buck, easy pickup would recommend
No, I would not recommend this to a friendRated 5 out of 5 stars
Good choice
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it as a menu screen for my small business. Amazing clarity and brightness.
I would recommend this to a friendRated 5 out of 5 stars
Great tv!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv at an awesome value. Highly recommend if you are looking to save some money
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Nothing but issues with picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV had a nice picture for a bedroom TV and for price. Worked great for 3 months. Then color started to fade, black horizonal lines started to appear and screen became jittery. TCL warranty process is painful and now I need to decide if I will just buy a new TV (Not TCL) and cut my losses or keep going through a long dragged about warranty process.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JasonB,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Good value for the amount I paid for it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Behaves adequately as a PC monitor. I had to spend a long time on the settings to get it looking reasonable, particularly with smallish fonts.
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My go to store! Great customer service I love my tv
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
TCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it was not a google tv. I did not understand that when ordered Tv has a good picture but hard to get there
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ROND,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Poor Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV worked fine for two weeks then it went into Google Store mode and every time I followed directions to correct the problem it didn't work. And when I contacted Best Buy was tolled to contact TCL and they said it was not their problem as best buy sold a defective tv. So I am out money and having a bad tv to boot!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi WalterT,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Good tv but I wish it got brighter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic tv for the price. Brightness can be a little better but oh well what can you do.
I would recommend this to a friendRated 4 out of 5 stars
Good Tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv. Only issue is that some of my ps4 games lag on it.
I would recommend this to a friendRated 5 out of 5 stars
Good TV experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the purchase and shopping sales experience with Best Buy
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall very good for the price the product could be a little better at motion mostly in big open scenic videos
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Themaster,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Good inexpensive tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very good, but inexpensive tv. We will see how long it lasts!
I would recommend this to a friendRated 5 out of 5 stars
Amazing TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was truly surprised on how great this tv was and it was at a reasonable price
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Braden, thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV. Best regards, TCL Customer Support
Rated 4 out of 5 stars
TCL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the TV is fine I just wish the speaker was louder
I would recommend this to a friendRated 4 out of 5 stars
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the money. Easy to setup. Common sense platform.
I would recommend this to a friendRated 5 out of 5 stars
Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very satisfied with this purchase and really have enjoyed this smart TV.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Its decent
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its just an average smart tv with slightly better colors....
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JeremyW,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
