Customer Ratings & Reviews
- Model:
- 43Q651G
- |
- SKU:
- 6579458
Customer reviews
Rating 4.6 out of 5 stars with 726 reviews
(726 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 43" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024) for its impressive picture quality and ease of use. Many customers also appreciate the beautiful colors and the integration of Google TV. Some customers have noted concerns regarding the remote control, motion smoothing, refresh rate, and limited viewing angle.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall television for the price . Very happy with purchase
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi FranciscoG,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Worth purchasing!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and very professional delivery. Tv quality is very good. Love the purchase.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Good picture but failed after 3 days!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent picture, sound, and connections but had to return it after onky 3 days use. TV would attempt to start, fkah the TCL logo and then black screen. Local Best Buy store return without any problems. Probably the shipping folks to blame but maybe just a lemon.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Meducare33,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great entry level TV. Google tv is flexible and a breeze to work with
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.loved it ,good quality and great price…………………………….
I would recommend this to a friendRated 5 out of 5 stars
Great TV at a reasonable price. Voice remote is h
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV at a reasonable price. Easy to use remote with voice control.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi KarenJ,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
It’s good but slow
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s has a good panel and software but it starts to run slow after a few months. It’s especially slow on start up.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ChrisM,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Good products
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TVs have been wonderful. No issues whatsoever.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great brand.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my nephew. I will have to update it more later when i ask how it is.
I would recommend this to a friendRated 5 out of 5 stars
TCL 50 qled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, great price, great picture, so happy with the purchase
I would recommend this to a friendRated 5 out of 5 stars
Good TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!!!!!!!!!!!!’nbnnnn!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendRated 3 out of 5 stars
TCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote sucks, TV has had issues right out of the box but now seems fixed. TCL should have replaced TV but you could tell they didn't want to. Will never buy this brand again. Vizio Customer Service 1000% better than TCL .
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KristieH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Blurry imagine issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased this TCL TV and am extremely disappointed with the picture quality The image is often blurry, especially during fast-moving scenes.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Valitas40,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Brand to Avoid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lines appeared within a few days of operation. No visible screen or casing damage. Protection Plan won't cover only mfrg can fix
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Bkidd,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at [email protected] with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Remote control
Rated 2 out of 5 stars
Remote control is worthless.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No numbers on remote so channel selection limited to scrolling up or down. A real nuisance and a basic feature left out.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Rpm4565,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Connection drops constantly.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is fine for how much this costs, but the internet connection drops CONSTANTLY. I have to unplug and plug back in almost every day to reestablish the connection. Nothing else in the house loses connection so I know it’s not the router. I would return it if I could.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Justin,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Soundbar issue
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pam was very helpful in getting soundboard to work. Good customer service!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MPeggyQ,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Bubbles under the screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality , has bubbles under the side of the screen after removing protective film
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi trgjay,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
No ROKU
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told this tv had roku on it. It did not. I returned the tv. The return process was very good.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi PatrickH,
Thank you for taking the time to provide your feedback. This TV features a Google TV operating system with access to 5,000+ apps with over 500,000 TV shows and movies available through the App Store. We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Defective within three months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the three months it worked. However, one evening the TV stopped turning on. I am going through the warranty process with TCL now and it is slow and clunky. A tech was sent and they attempted to fix the issue, but the TV still did not work. TCL is supposed to be sending a replacement TV, but they have no updates on when the replacement will arrive. I requested a voucher instead and they refused. I strongly recommend buying a different TV brand.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi WilliamC,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
