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Customer Ratings & Reviews

Your price for this item is $279.99
The comparable value price is $319.99

Customer reviews

Rating 4.7 out of 5 stars with 852 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024) for its excellent picture quality and brightness. Many also appreciate its ease of use, quick setup, and affordable price. However, some customers have noted concerns regarding the viewing angle, remote control sensitivity, and occasional slow responsiveness. A few customers also mentioned the refresh rate and preference for a different operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 852 reviews
  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No timer to turn off tv. Picture not as crisp as others

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SharionA,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. There is a sleep timer option in the settings menu. Furthermore, we would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Nice for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy for my daughter she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this TV. I am usually a Sony person. Did a change!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Lynn,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality tv and customer service was offered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TCL TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to be able to stream Xfinity unfortunately it does not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv, informed sales associate; good installation; budget friendly

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Insignia,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Bad reaction to external device signal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has the setting to get turned on when HDMI connected devices are turned on. My previous Roku TV recognizes those signal pretty well and switches to those input sources. Even the 12 yr old Sony non-smart tv that my mom owns does the job. This tv recognizes a signal, doesnt turn itself on all the time, and almost never turns to the right signal source.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Santu,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Good Entry Mid range TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice tv. Used for 4k gaming and daily watch. Nice wntry level mid range tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv bad software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv but I had an issue with google tv, tech support couldn’t solve it either.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Tv review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv the donate works very nicely but the picture seem a little lower quality.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JusticeS,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Defective TV and poor return policy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the picture is great and the OS is responsive. The quality overall is poor. TV came with or developed an issue. TCL have said it's defective and to treturn it but now outside the return window....which is disappointingly short from Best Buy. Now have to go through RMA numbers and then try and return it. This maybe a isaolated isue with the TV, but the overall experience with BB and TCL has been poor. Check the return terms when buying the cheaper brands....

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Johnhol,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Sound goes out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed my TV sound goes out often and becomes difficult to get active again. This began on day 15, which was one day after we couldn't return it.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AnneR,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Horrible TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV thinking it would be as good as our Roku TCL TV, but it’s absolutely horrible. Constant glitching and bugs. Half the time the sound doesn’t even work. Extremely dissatisfied with this product.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi EliS,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Worst TCL ever, google tv is HORRIBLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL is a good tv, unfortunately google tv as the system on this tv is the worst! Trust me do not but this or you will be banging your head on the wall constantly. apps crashing, functions in apps dont work. can't fast forward in apps.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BrandonW,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Ok tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, very bright. Darks not so dark. Remote has lag.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Chico,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    TELEVISION

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is not as crisp as our last tv. Volume control is very sensitive.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BruceK,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Don’t buy a TCL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told by the sales man that the TV was great and they never have issues. And if it does I could bring it back to the store and exchange it.A month after purchase the tv has gone out it will not display a picture and when I called the store was told they do not exchange TVs. I feel I was talked into buying a low quality TV and lied to about the return policy.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi WilliamS,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking straight on the picture beautiful looking from the side it’s terrible.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LouiseK,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV features various settings that can be adjusted to better fit your personal preference. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Screen defect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What causes this at top of screen? Not even a month old.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ReginaW,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not thrilled. It was a warranty replacement for a Roku TV and I did not choose Google TV. I can't find where to turn on closed captioning. I don't like the fact it wants me to "speak" to it. Just plain not happy with Best Buy's warranty replacement selectionn!

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi barpat,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

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