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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

Your price for this item is $279.99
The comparable value price is $319.99

Customer reviews

Rating 4.7 out of 5 stars with 852 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the 55" Class Q6-Series 4K UHD QLED Smart Google TV (2024) for its excellent picture quality and brightness. Many also appreciate its ease of use, quick setup, and affordable price. However, some customers have noted concerns regarding the viewing angle, remote control sensitivity, and occasional slow responsiveness. A few customers also mentioned the refresh rate and preference for a different operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 852 reviews
  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv lasted like 3 months. Just shut off but audio kept playing.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Melissa,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Big Disappointment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews I was excited to get this tv to replace our 9 year old Samsung that served us well. Ugh. This tv is going back!!! Washed out colors, greenish tinges, poor speakers, spindly legs. The remote doesn’t even have a designated pause button. The postcard picture cropping is ridiculous. We tried every picture setting available with no success. We just bought a Hisense qled tv from Best Buy that is exponentially better than the TCL. I know I’m a dissenting opinion on this tv but you can do much better than this. It was a budget tv but i don’t believe it’s a good value at any price.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DavidD,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Worked for 3-4 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for about 3 to 4 months. Woke up this morning to it being bricked. No power, no light, no hope.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Cody,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    QLED disappoints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually unhappy in that picture quality did not live up to reviews. Side views wash out color completely despite recommended settings.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BobCat,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    It lasted less than a MONTH!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so great until it stopped working! It won't load my apps, and I have been fighting with TCL to either replace it or send someone to fix it. They require a lot of things, and I have spent hours on the phone with them. I will never buy another product from them!

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Loved it at first, went downhill from there

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was awesome at first, picture was great. Two weeks ago one red line went from top to bottom of tv. Following week two more lines went from top of tv to bottom.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi James,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Don't Do It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee at Best Buy couldn't recommend this TV enough. Must be some sort of sales contest. Everything she told me about it has not come true. The picture and sound quality is many times worse than the TV I replaced, which was at least 10 years old.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Colors and whites to bright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall picture quality not up to QLED with other brands.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LouiseB,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at [email protected] with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Tv audio stopped working no sound

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this tv barely 6 months and the audio stopped working out of no where wished it lasted longer I’m disappointed.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AlexanderP,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    TCL disaster

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tV was delivered broken. The second delivery was also broken. Neverb saw a picture.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GloBell,

      Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at [email protected] with your contact information and a description of what you need help with. We look forward to helping you get started!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality, Setup

    Rated 4 out of 5 stars

    Good For The Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent color, easy set up. UI can be a little slow

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL TVs are very good these days. I used to have this Q6 class tv in Asia that was 98" and now have the 55" in the basement. I think TCL quality rivals the bigger brands, and the older models like Q6 (currently Q8 is out) are extremely good and capable for the price which is ... excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    TCL 55”4K Qled google tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv the price is great I love this tv picture quality is amazing gaming is high quality colors pop definitely better than some name brand tvs I’ve had this tv definitely exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Solid TV, Good Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with the quality of the television for the price. Installation was easy. Still getting used to the Google TV interface. I'm used to Roku and Google TV feels a little feature light, but may be just a learning curve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is really good with colors and sound for the price I have a insignia TV this one is on another level for around same price just grab this

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi StellaP,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best Bang for Your Buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for a great price. Very easy set up as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great quality for a great price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the screen very much, for the price I believe it’s a great value!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Ivan,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is as good as Samsung's TV. Picture quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift card winner. Lol

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, all my electronics come from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zander

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work really well no lag and excellent quality. Recommended very much.

    I would recommend this to a friend
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