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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 334 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the 55" Class QM7K Series 4K UHD QD Mini LED Smart TV for its very good picture quality, excellent brightness, and easy setup. Many appreciate the fantastic black levels and the great 120Hz refresh rate for gaming. However, some customers have noted that the motion processing and viewing angles could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 334 reviews
  • Rated 5 out of 5 stars

    TCL Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv great sound and picture had the tv for about 1 month no issues the apps work great and guick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Remarkable colors! Wonderful sound quality also! Highly recommend! We reviewed consumer reviews before purchasing. This tv came out on top for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound never was able to see the game and movies the way that I see them now

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase. TV has great specs and sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Decently good TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While MINI LED is superior to a regular LED TV the price difference may not be that worth the extra dollars. It is mostly a gimmick because the LEDs will remain on even in pitch black scenes. It is noticeable in dark environments. During the daytime with natural light or artificial it appears to be supirior. But if youre hoping for near OLED it isnt close to it.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RobertoCHG,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    55”TCL QMK7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Great sound. Probably gonna get a bigger one.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Happy with TCL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second TCL. No problems with either. Easy to set up and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL 55 QD-MiniLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has the best quality, in sound and video. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and great sound. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't trust this brand, but for the same price Samsung gives you something of lower quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture quality and sound, I am pleased with my purchase.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AngelaW,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Bestbuy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time buying and getting credit woth best buy so far so good woth experience

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi FernandoE, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Best TCL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best TV i’ve ever had for the Money. I come from a C3 OLed and blacks are very close. Google tv is very fast and an upgrade to the LG smart features

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DanielG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Don't buy open box without checkin product first.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am happy with the TV, but very unhappy with Best Buy. I purchased the TV online with a Used Excellent rating. When I picked it up at the store, the TV was repacked but in sturdy packaging. After getting home and unpacking the TV, I noticed the screen was filthy with had prints and smudges all over the screen. I was able to clean the screen after a lot of work, and the TV seems to be working. I contacted Best Buy online to let them know of my issue and that the TV should have been sold as Fair, but the agents didn't seem to care. I was transferred to a supervisor, but after an hour I gave up and decided to try again the next day. The second agent pretty much said too bad, take it back the store, which would have meant packing up the TV and driving 20 miles to the store. So just beware about buying open box items from Best Buy online.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Paul,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far. If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Best for price it’s like a pro model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast reliable and up-to-date perfect for the price I would recommend anybody best investment I’ve made in a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tcl has really made something great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv at this price point hands down, and the google interface is easy and straight forward

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and took the time for set up then do a cycle

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TCL is absolute junk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was good while it lasted (3 months). Best Buy backed away from fixing this. TCL customer service was absolute trash. 1. Opened a case. 2. Supplied everything they were asking for. 3. TCL closed the case stating that it was returned - its not. 4. Called them back and got the run around again. Save your money and buy a reputable brand with customer service.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GlenW,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Brightness, Picture quality
    Cons mentioned:
    Motion smoothing

    Rated 3 out of 5 stars

    WAIT FOR THE FIRMWARE UPDATES

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was going to be better. With all the improvements TCL claimed to have made with the Halo/blooming controls, dimming improvements, brightness....it's a real downgrade in most ways. The good: better viewing angle, better brightness, better sound, more accurate colors. The negatives.....the rest of them. Blooming is worse, motion is worse, the image is flat because the processing prioritizes brightness instead of making the things that should be bright brighter, and the areas that should be dark are MUCH too bright. This makes the image look absolutely blown out and washed out. The processing looks like they took the chip out of an S4 and put it in the QM7. This set has the goods to be a GREAT television, but wait until the firmware updates come out to buy. It is exceptionally bright, and it looks decent, just not a thousand dollars decent YET.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Drproctor1995,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you were not satisfied with your TV and that you were not able to see the same great picture quality a majority of our customers are seeing. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at [email protected] with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Black level, Brightness, Refresh rate

    Rated 5 out of 5 stars

    Great TV for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the TCL QM7K on sale for $599.99 before tax. It was such a steal! Overall experience has been pleasing and easy to set up. Pros: It gets bright, extremely bright IMO. Dark black scenes stay pretty much black. HDR content looks nice, very sharp with colors popping. For built in TV speakers they sound nice. However, it won't beat a soundbar/subwoofer combo. I have my PS5 hooked up on here and I do get 120hz refresh rate depending on which titles you play and gameplay looks fluid. Cons: If you're using just the TV speakers, there some noticeable rattle when the bass hits. WiFi5 is okay, TCL should've went with WiFi6 but I have the TV hardwired. Very minor but if im playing games or watching movie while im talking to other people, Google Voice somehow picks up my voice and disrupt what im doing lol. Not really a big deal but might be for other folks looking into purchasing this TV. Conclusion: If you can get this TV on sale for under $600 it's a good value, perfect for watching/gaming content. Good speakers out of the box. I believe majority of the people who are shopping for a new TV would be pleased with the QM7K.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Shiryu, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Alison TCL Customer Support

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