The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 246 reviews
Rated 5 out of 5 stars
Better than imagined!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sales associate was amazing! Setup pretty simple though takes some experimenting to get best possible picture for your liking.
Hi TimothyT, Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Thank you, Alison TCL Customer Support
Pros mentioned:
Picture quality
Rated 2 out of 5 stars
Too many ads in the OS
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture is amazing. The ads baked into the operating system ruin the experience.
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far. If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 2 out of 5 stars
No brightness in the TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The TV came in intact, the drivers did a fantastic job, bringing it down delivering it too, my living room. Setting it up with a little hard because I did it by myself. I tried for three or four days tried to get the picture quality to my satisfaction, but couldn’t get it there so I returned it and expected another one this coming week.
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. If you need any assistance with your replacement, please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 4 out of 5 stars
help
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
some of the programming is not clear no instruction manual
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara TCL Customer Support
Rated 1 out of 5 stars
TV freezes with black screen
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great until it quits working 13 days after it is no longer returnable. The tv will freeze coming out of an advertisement and the screen goes black. Has been soft reset and full factory reset (just love wasting a day re-setting up a tv especially when the reset didn’t work) as per TCL tech support. I give up
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 5 out of 5 stars
Excellent value
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this tv. Streamline and so easy to use. You get 90% of what you would get from the higher end TV’s at half the cost. Excellent value.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tv has great colors and contrast. Our set is across the room from two large windows and tv is bright enough that even at mid-day the reflection is barely noticeable. Very happy with purchase. Tv was delivered when scheduled and the delivery men placed the box where I asked. I installed it myself and had it up and running in a half hour.
Hi RogerC, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
TCL is my jam!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing tcl came through this year! Best partnership this year sounds and looks amazing!
Hi Mrsspecific, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, Alison TCL Customer Support
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
TCL TV
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with the picture quality, sound and remote
Hi KimDrew18, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support