Customer Ratings & Reviews
- Model:
- 98QM851G
- |
- SKU:
- 6579450
Customer reviews
Rating 4.6 out of 5 stars with 71 reviews
(71 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the TCL QM8-Series 4K UHD HDR QD-Mini LED Smart Google TV's picture quality, brightness, and size. They describe the picture quality as stunning, with deep blacks and vibrant colors. The TV's brightness is also praised, with customers saying it outshines competitors. The large size of the TV is also a hit, with customers saying it fits perfectly in their homes and provides an immersive viewing experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV , great service and installation by Best Buy. The picture is amazing when playing quality content. Low quality streaming of older movies is not upscaled well, but it’s watchable.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Jiri,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL QM8
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT QUALITY PICTURES ,GREAT PRICE,BIG SCREEN
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 98" TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is an awesome TV, fits perfectly in our new place, very happy with the picture quality and all supporting sound equipment.
I would recommend this to a friend Rated 5 out of 5 stars
98 inch. Picture
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture! Great for sports and movies. Football game never looked so good!
I would recommend this to a friend- Pros mentioned:Brightness
Rated 5 out of 5 stars
Best tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. The brightness makes everything pop like you are there. Streaming content from prime video looks spectacular. Best tv I have ever owned.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi donut,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
BIG TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size and great picture. Just hope it continues for many more Years to have the same quality picture.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Nate,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Hal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found this very easy to navigate colors were vivid and bright, however when watching sports or golf unwatchable due to the shuttering being a sponsor of the NFL, I didn’t think this would happen being the newest TV and a higher TCL model offered
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi HalD,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having regarding motion. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
TCL warrantee is Horrid
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off its a fantastic TV. There warrantee is horrid. After a few weeks I noticed the TV would shut off for no reason and its random. While watching TV sometimes in 30 min or 3h it will shut on its own. Went through all troubleshooting with TCL. They want me to send a video with the remote in view and batteries taken out to show how it shuts off. I asked how can I email you a 30 min to 3h video, it would be a massive video. Email will not support this size file. ALSO this tv was installed by BestBuy. Even after If I figure out how to send them a massive file (they have no upload server) they will send me a box to send the TV back to them. Im not capable to unmount this massive / heavy tv, put it in a box and send it back to TCL and be without a TV for who knows how long. TV in 2 months old. IF Geek Squad offers service for this you would be a fool not to take the coverage with BestBuy. I will stick to the big companies from here on out. Sadly there is little comp for this massive 98 inch TV at this price point and picture quality.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Michael,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Picture performance of tcl qm8 51g
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment I ever made. Very bright tv. Oled type blacks . TCL qm8 is a great performance tv for a great price .
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MiltonN,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Mini Led no brainer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mini leds in the more expensive version of this tv are totaly worth the upgrade . Donuiurself a favor and dont get the bottom level tcl , youll thank this post for the better decision !
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
98 tcl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture sound not that great. Free installation was the best the installers were the best
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi StevieS,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Movie theater in your home!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture. Like having a movie theater in your home. Sound quality it actually very good. The features on the tv are extensive.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Christopher,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Our family has loved this Giant TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performs way better than it costs. Fun watching on such an enormous panel. Exceeded our expectations
I would recommend this to a friendRated 5 out of 5 stars
Definitely recommend!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t sure about TCL, as never had one of their TVs. But this tv looks great and performa really well. This 100” is replacing a samsung 85”. The speed of the Menus and the interface are a huge upgrade from the samsung. I definitely would recommend!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Landguy,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Pretty awesome TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV! Picture and sound quality are second to none. Glad we made this purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size and the picture is amazing. Wouldn’t hesitate to buy again.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This far exceeded our expectations. Great tv with great quality without breaking the bank.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JeffL,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great picture and size, poor motion processing.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the image quality and brightness of the unit but couldn’t get passed the poor implementation of the image processing especially in dark scenes that also had bright areas of focus.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi NelsonV,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Nice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV very happy with purchase. Best Buy delivery and install was very good too
I would recommend this to a friend- Pros mentioned:Hdr
Rated 4 out of 5 stars
Great buy at $4000
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is amazing. Still exploring various features and calibration
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Pranit,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support