Customer Ratings & Reviews

In using this remote for some time, I found myself wanting to go back to my standard smart tv and receiver remotes. Why? Simply because these aftermarket remotes don't give the same functionality and reliability that your manufacturer remote will, at least not at this pricepoint. If you need a remote and just hate having multiple remotes out or to worry about, this isn't a terrible option, as once programmed, it does fairly decent for basic navigation, I also even enjoy the backlit and USB C rechargeable battery. Those being the only reasons this device received more than one star. That being said, the codes used to control the devices you may have, are not complete and don't offer the same functionality you might otherwise have with the included device remote, as to be expected to a degree. I tried multiple codes and have high end and common products/brands. The problem arises in the fact that we are in a much more advanced world than we were decades ago when these remotes were ground-breaking. Unfortunately, they haven't been able to keep up and adapted poorly. Take, for instance, the macros they use for the Netflix/Disney/Hulu/YT buttons. It's simply a button direction of how to move on your home screen to get to them. Example, you turn your tv on and it always goes to the home screen, to get to be Netflix(outside of just pushing the button almost every manufacturer remote has embedded on their remote), you have to go up one click, and over to the right two clicks. Those are the actions the macro for those specialty buttons uses. Now imagine you are on your home screen and in a different spot than where your tv turns on to, it will still just go up one click, and over two clicks, to select whatever that might be. Point being, it isn't directly tied to Netflix. Delete an app that changes the location of your programmed apps, or move them, and you are stuck then rearranging and redoing macros. Or heaven forbid you get an update that somewhat changes your tv layout. You can mitigate this some by making sure it sends the home command each time before moving, ensuring you're at a consistent start point, but it's highly fallible regardless. Add this in to the fact that the buttons are very soft plastic/rubber, with no clear definition on edging of the nav buttons, and operation without looking at the remote becomes more difficult. As well as the piano black gloss finish that smudges with even the cleanest of hands. I can't recommend this remote, unless you, for some reason, absolutely hate the device provided remote and/or can't get a replacement if lost/broken.

I was pleased with my purchase that workrd right out of the box. Triple AAA batteries would have been preferred over AA.

I was told by an online agent and an in store associate that it would connect to my Xumo stream box but it will not and Terk associate told me that it will not pair with my Xumo as they have no code for XUMO's

Would not work on my Bose soundbar, which was the one piece that i really needed it for, so... not great. I miss Logitech Harmony.

Does not meet my needs. I was hoping to use it with a Samsung Smart TV but it doesn't have all the necessary features

Too complicated. I have a sound bar I can control the volume id I’m in TV I have to click sound bar. I can’t change channel I have to click cable. Not happy with this at all will be returning it.

The problem with this remote it comes without instructions or a website to fiind them.

I wanted to like this remote, but it didn't really meet my needs. I have a rather complex home theater setup with a TV, a Google Chromecast with Google TV, a couple video game consoles, a soundbar, a Blu-Ray player, and a loose HDMI cable that I use to hookup my computer. My TV only has 3 HDMI ports, but I'm fortunate in that my soundbar also works as a hub and adds an additional three ports. I'm constantly juggling remotes, and I liked the idea of having a single remote to control everything. Unfortunately, this remote failed to meet my needs. After charging overnight, I started by trying to pair this with my Sharp TV. I followed the manual code process and tried each of the 10 codes listed for Sharp TVs (two were for Sharp TVs with ROKU, but I tried them anyway). None of them worked. I then tried the automatic pairing option. This worked immediately . . . kinda sorta? After pairing the remote to my TV, I was able to turn the TV on and off and control the volume. That's it . . .. Nothing else worked properly. Strangely, the up arrow opens my TV's VUDO app, and the down arrow opens the TV's built-in YouTube app. None of the other buttons did anything at all, and I was unable to use the remote to exit the apps once it opened them. I also couldn't access the input menu to switch to my various HDMI devices. I had to go back to my original remote to try and setup my other devices. Despite advertising that it controls streaming devices, and despite claiming that it is "for all major brands," this remote apparently does not work with the Chromecast with Google TV. The Chromecast comes with a Bluetooth remote. The TERK universal remote is apparently strictly IR. and does not have any Bluetooth functionality whatsoever. The back of the box does reference the Google Chromecast and mentions that the remote can control it via HDMI CEC. The code sheet just contains a note saying to consult your TVs manufacturer for instructions on setting up CEC. I was unable to get this to work. I currently use HDMI CEC with my stock Chromecast remote to control my TV using the Chromecast remote's IR emitter. I found no directions on making the reverse happen (controlling the Chromecast via the TV's remote). The TERK remote also doesn't appear to contain a microphone for voice commands. The TERK remote did successfully connect to my Sony soundbar, but it lacks the second set of volume buttons for controlling my subwoofer. The volume buttons only appear to control the soundbar itself. At this point, I didn't even bother trying to connect it to my video game consoles or Blu-Ray player. Despite its claims to be backlit, at no point did any of my keys light up except for the power button. The red LED on that button appears to work just fine, but that's it. I'm very disappointed by this remote, and I don't recommend it.