Customer Ratings & Reviews
- Model:
- MBCS
- |
- SKU:
- 6588084
Customer reviews
Rating 4 out of 5 stars with 4 reviews
(4 customer reviews)to a friend
Rated 4 out of 5 stars
Annoying unlock button
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I chose this brand new microwave that had no reviews because Thermador's other microwaves are so overengineered they are not user-friendly. This one is "normal." Like the other reviewer, I also don't like that you have to push the Stop/Unlock button before you can open the door--why add the extra step? I've been trying to figure out a way to inactivate it but may just have to live with it. Otherwise, the microwave works perfectly well. I tried the "Reheat" button for the first time and was very impressed that it knew how long to heat my food. Also, tried the "Beverage" button--heated my hot chocolate to the perfect temperature. I've never ventured into these options in the past on other microwaves so not able to compare.
I would recommend this to a friendRated 4 out of 5 stars
Pay a premium for the brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive for what you get, especially when compared to the mechanically identical Bosch. Took several months to get.
No, I would not recommend this to a friendBrand response from Thermador Team
Posted .Hello Trevor, thank you for your feedback. We understand that you have high expectations for premium appliances, and we are deeply sorry if your experience has not met those expectations. Your comments are valuable as we continuously strive to improve our products and services. If you have questions or need assistance, please feel free to reach out to our customer care team at 1-800-735-4328 or ThermadorCare@bshg.com. Thank you for choosing Thermador.
Rated 3 out of 5 stars
Annoying Feature
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like having to unlock my microwave door every time I hear something up. It’s very annoying. If I had known this was a thing, I would not have purchased it.
No, I would not recommend this to a friendBrand response from Thermador Team
Posted .Hi MichaelW, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. As outlined on page 13 of the MBCS Care & Use Guide: "The appliance is equipped with a child safety door lock to prevent risk to children or inexperienced persons. If no children or inexperienced persons are living in your household, you can disable the door lock feature in the basic settings."
Rated 5 out of 5 stars
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was back ordered, we love it thank you, worth the wait
I would recommend this to a friend