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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.1 out of 5 stars with 25 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers recognize the Q1000 Front & Rear 2K Dash Cam's excellent image quality, with many praising the clear video and ease of installation. Positive feedback highlights the superior visual quality and good sound recording capabilities of the camera. The compact size is also appreciated by some users. Overall, the camera receives high marks for its performance in capturing high-quality footage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-8 of 8 reviews
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything as I expected. I like the size of the camera. It’s not big as some people complained. I like how it fits and blends with my mirror. It doesn’ stick out . Everything works. The iphone app is nice. The app connects every time. It allows browsing and moving clips to my iphone photo library with one click. Love it. Had it for a few months by now. It’s summer and it’s hot. But everything works like a charm. No complains.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello Alex! It's great to know that everything works well on your end. We appreciate your honest feedback and we are glad you are enjoying your Thinkware Q1000 front and rear dashcam! Thinkware_CA

  • Pros mentioned:
    Image quality

    Rated 4 out of 5 stars

    Dash camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is ok the sense is very sensitive. Read the license plate is legible.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello, thank you for taking the time to write to us a feedback. Thinkware_CA

  • Pros mentioned:
    Image quality

    Rated 3 out of 5 stars

    Large, no video display, auto sensor for shut-off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No video display, its a bit larger than expected. Great quality video and appreciate the automatic shut-off so it does not drain the battery. Wish it was a bit small and came with a video display to see in real time vs. using an app on the phone.

    No, I would not recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello there. We apologies for any inconvenience it cause you. Please reach out to our customer support by sending an email so we can assist you further.- support@thinkware.com Thinkware_CA

  • Pros mentioned:
    Image quality

    Rated 4 out of 5 stars

    Great dash cam at a reasonable price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera, visual quality is excellent. Nice features but I wish the volume was a little louder.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello there! Thanks so much for sharing your amazing experience with us! Thinkware_CA

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Very good dashcam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and easy to install. I do have 1 issue though, I wish the cable for the rear camera was shorter.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      We are so glad to hear that you are very happy with our product! You can hide the rear camera cable by following the steps from this article:
      https://mondosystemhelp.zendesk.com/hc/en-us/articles/360046325994-How-to-Hide-the-Dash-Cam-Cables Thinkware_CA

  • Pros mentioned:
    Image quality

    Rated 1 out of 5 stars

    There is no quality control. Defective piece

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw so many wonderful reviews on youtube and got this product from Bestbuy. It doesn't feel premium but looks decent. The main problem is, however much I tried, I couldn't get to register the dashcam. The thinkware connected and thinkware dashcam link are both trash. There were at least 5 emails to the customer care to resolve the issue. The customer care is good, but they couldn't resolve my issue at all. The advised to return the cam at the bestbuy before my return window closes. The cam is almost $400 and if we couldn't get to register it, there is no point in charging that much money. I bought a viofo A139 pro which is far advanced than the q1000 in terms of image quality (from youtube videos from vortex radar channel) and for almost a $100 less than the price I paid for q1000. Unless the folks at thinkware upgrade their camera or software, there is no point in spending that much money on this dashcam

    No, I would not recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      We appreciate your honest feedback with the Thinkware Q1000 dashcam. It's great to hear that you were drawn to the product based on positive YouTube reviews and found the appearance decent. However, it looks you had trouble registering the device and found the accompanying apps unhelpful despite reaching out to customer care multiple times. Thinkware has taken note of the issue and is open to feedback and suggestions to improve the user experience. We apologize for this experience and encourage you to reach out to customer support for assistance by sending an email to - support@thinkware.com Thinkware_CA

  • Pros mentioned:
    Image quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Love this!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Great quality camera! Assembly difficult.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello there! Thanks so much for sharing your amazing experience with us! Thinkware_CA

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Best dash cam ever

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product for any vehicle on the road or parked, it captures everything with quality sound

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello, thank you for taking the time to write to us a feedback. Thinkware_CA