The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1 of 1 review
Rated 1 out of 5 stars
Does not work.
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Did not charge phone and can’t return through Best Buy because it was a third party vender
Hello, Bryan. Thank you for your feedback. We’re sorry to hear that the unit did not charge your phone and that you’ve had difficulty with the return process. That’s certainly not the experience we want you to have. Since this product is manufactured and supported by SDI Technologies, we recommend reaching out to them directly for product support and further assistance. Their team will be in the best position to help troubleshoot the charging issue and explore available solutions. You can contact them here: https://timexaudio.com/support/contact/. We understand how frustrating this situation can be and appreciate you bringing it to our attention. We hope the team at SDI Technologies can assist you and help resolve the issue promptly.