Customers are enthusiastic about the immersive graphics and sound that draw them into the game. They also enjoy the endless multiplayer options and the fun and engaging gameplay. However, some customers have expressed concerns about the repetitive nature of the game, the occasional glitches, the lack of substantial end-game goals, and the presence of hackers on the PC version.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 158 reviews
Pros mentioned:
Gameplay
Rated 5 out of 5 stars
Waited a long time for this game!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Ever since I saw the first trailer for this game I was pumped. As an avid DayZ player, The Division seemed to have the same style of play and looting system and it immediately appealed to me.
From launch until now I have most definitely enjoyed this game a lot. The mixture between a third person over-the-shoulder shooter and a gear progression based MMORPG really makes for a lot of fun and player customizations.
My favorite part is probably the seemless transitioning between PVE and PVP gameplay when entering and leaving the Dark Zones (designated Player Versus Player locations). There's no loading screens or extra menus to access.
Overall I feel Ubisoft did an amazing job. It's still early in its lifespan so there are a few bugs here and there but they are pretty thorough about regular patches and maintenances. And with future content already being sneak peaked I'm sure this game will continue to provide hours of fun.
I would recommend this to a friend
Pros mentioned:
Gameplay, Open world
Rated 4 out of 5 stars
Very fun shooter with MMO paint on top
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I will start by saying that this game, imo, is 50x better in a group/played with buddies, so solo-players beware.
Very fun, fast-paced, gorgeous (if your PC is up for it) open-world shooter with solid mechanics and pretty fun scenarios. In my opinion, the DZ is AWESOME and makes for tense moments, while the actual missions themselves can be a little short.
I would recommend this to a friend
Pros mentioned:
Gameplay
Cons mentioned:
Bugs
Rated 3 out of 5 stars
Hopefully the game improves with time...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So far, I've spent over ~100 hours on the game. The game currently is riddled with bugs and balance issues, but Massive, the developers have been doing pretty well on listening to the community.
There's also the issue of hackers on the PC version.
That stuff aside, the gameplay is solid. The world is beautiful and immersive.
I would recommend this to a friend
Pros mentioned:
Gameplay
Rated 5 out of 5 stars
Masterpiece
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was expecting a lot less from this game. I figured it would be such a let down considering all that has changed compared to how they wanted it from the start, I am very impressed. Rarely do I spend 12+ hours on a game on the first day. I am very happy with this purchase
I would recommend this to a friend
Pros mentioned:
Gameplay
Rated 5 out of 5 stars
Fun Game
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I cannot comment on 'End Game' as I have stopped leveling at level 30 to rank up my dark zone levels (much easier to do in the lvl 25-29 bracket as there are less people). The game runs great on PC. The effects are outstanding (such as fire, the ability to shoot through vehicle windows). One thing that really got me was the ability to shoot through a tarp that was draped over a chain link fence. It actually left holes where I was shooting (and I could see through the holes). Amazing attention to detail. I do wish you could 'jump' in the game, however it is not a game breaker.
I would recommend this to a friend
Pros mentioned:
Story
Cons mentioned:
Bugs
Rated 4 out of 5 stars
Not Perfect But Really Good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a really good shooter based RPG, but suffers a little from bugs and exploits. I would recommend this for the story and the PvE aspect. The PvP can be quite frustrating with some hackers on the PC version. They also need to do a better job of separating the low, middle, and high end players in the Dark Zone. I have put about 300 hours in now and I am not bored yet.
I would recommend this to a friend
Pros mentioned:
Gameplay
Rated 4 out of 5 stars
Solid showing, despite early bad press.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I wasn't even interested in this game on release, but I bought it when it was on sale. I didn't even install it until some months later. Now that I have some hours into this game (50 hours now) I can say that this is a really good change from other games I have played. This game challenges you to improve your skills, learn equipment, and most of all...strategy. I'm strictly a single player, not into the MMO or online game play and even so, a good game to spend some time in. The learning or training period at the start requires you to pay attention and build your character up before you get into the main story line, and for good reason. If you are short tempered or lacking in patient then I doubt that this game is for you. There is no 'God Mode', you play by your own skills.
I am an older player of 62 YO and have to say that I am thoroughly enjoying this game, a great way to blow of some stress and I actually get a feeling of accomplishment. Beautiful graphics, story line is a bit weak, and some 'copy and paste' locations once in a while but not that many. This game can be demanding on your system.
Having a good time with this one, I have the PC version.
I would recommend this to a friend
Pros mentioned:
Gameplay
Rated 4 out of 5 stars
Good never ending grind game
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Several hours into this game and I knew there was mixed reviews so I decided to give it a try since it was on sale. Main story that branches to how you choose. Multiplayer never ends since there's always better gear out there. Base building makes campaign that much more fun and adds depth. I can easily see this game lasting 120+hrs
I would recommend this to a friend
Pros mentioned:
Gameplay
Rated 4 out of 5 stars
Fun CO-OP game if you enjoy loot
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I recommend buying this game if you enjoy playing with others and getting loot. It's fun using that new weapon or gear you just picked up to kill enemies as fast as you can. There are also skills and perks with a variety of options. The reason why I enjoy this game is because I love getting rewarded with high level gear and using them.
I would recommend this to a friend
Pros mentioned:
Gameplay
Cons mentioned:
Bugs, Content
Rated 3 out of 5 stars
OK GAME!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It was first introduced in 2013... and 3 years later, it still released with massive amounts of glitches and not enough content. Graphic is awesome but come on... yall should know better after showing us what was planned.
I would recommend this to a friend
Pros mentioned:
Open world
Rated 5 out of 5 stars
Epic
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I played the beta and was drawn in enough to know this game is promising. Iam definently happy with my purchase. Open world with alot to do and building your charcter.
I would recommend this to a friend
Rated 4 out of 5 stars
Good But Repetitive
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Definitely a fun game, good atmosphere, but very repetitive throughout the entire game.
I would recommend this to a friend
Pros mentioned:
Gameplay
Rated 5 out of 5 stars
Great new Ubisoft IP with a few issues
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This reviewer received promo considerations or sweepstakes entry for writing a review.
As someone who has played virtually every game Ubisoft has released, I can say that The Division is a great game that has a lot of potential. First and foremost it is a post apocalyptic shooter in the not so distant future following the aftermath of a deadly virus outbreak in NYC. Your group, The Division, is tasked with keeping order in a society ravaged by death, lootings, and lawlessness.
The general premise of the game is to roam NYC with your fellow teammates and take back the city from looters and gangs that have risen up. As a large MMORPG style FPS it differentiates itself from other shooters (Destiny, etc) by adding different tactics like it's "Dark Zone". These are contaminated areas that are PVP and offer greater rewards but others can pillage from you and take your rewards. To demonstrate this when I first played one of these zones I teamed up with three others securing supplies in one of these areas. While we were waiting for the copter to pick them up another player attacked us and one of my teammates betrayed us shooting me and our other team mates so he could take the spoils of our supplies. It makes it difficult to know who to trust if not playing with friends. The game promises future updates that will tell more of the story and offer more areas to explore. It's a beautiful but imperfect game (as nothing can live up to fan expectations), but is still rewarding and challenging to play.
I would recommend this to a friend
Cons mentioned:
Level cap
Rated 4 out of 5 stars
Solid game
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's solid not amazing. It doesn't change shooters by much or RPG style games. It's fun but once you hit level max you had better have lots of friends to help you or have no life to get the high end gear. In the end, I would get it again....if it went on sale
I would recommend this to a friend
Pros mentioned:
Gameplay
Rated 5 out of 5 stars
Worth your money
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very polished and fun game. Surprisingly atmospheric, and the level of detail put into the map is incredible. Would recommend playing through at least once, and taking the time to explore the map. The PvP is also fun, but not necessary to enjoy the game.
I would recommend this to a friend
Pros mentioned:
Gameplay
Rated 4 out of 5 stars
What Destiny could have been... in a diff setting
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I waited until the day before release to finally take the plunge on this game, and found it to be well worth the money. The graphics are great, the gameplay is fun, there's tons to do, and matchmaking is fairly quick and painless.
There are some cons, such as the story isn't the greatest, the dark zones need an overhaul, running on foot all the time takes forever, and customization is pretty slim, but all and all it's a pretty great experience.
If you like Destiny type shooters, this game should be on your shortlist, it does almost everything better, but in a different setting.
I would recommend this to a friend
Cons mentioned:
Bugs
Rated 5 out of 5 stars
Awesome Game!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Extremely fun and addicting game but has a lot of bugs and cheaters that need to be addressed and is being taken care of as I write this. As for the cheaters exploiting the game, that has been fixed and is constantly being monitored by the devs and anyone caught cheating the first time will be banned for 14 days, anyone caught cheating a second time will be banned for life, and for the bugs, they are being fixed with patches quite often. I myself have found several and have posted said bugs on Ubisoft's forum. In my view of the game, sure it has some problems but in the long run you definitely get your money's worth. I would say to anyone interested in this game "BUY IT YOU WON'T BE DISAPPOINTED!!!". I've had so much fun with this game I ended up buying the season pass and that's saying a lot because i've never been into multiplayer games in my life.
I would recommend this to a friend
Pros mentioned:
Gameplay
Rated 4 out of 5 stars
Having a blast
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Initially wasn't sure if I would have fun with this game. I played beta and had enjoyed it, but it's hard to make a decision on a game in beta. Once I found out a friend would also be playing after launch, I figured why not. Boy is this game fun to play with or without friends who play. The matchmaking system is great for finding a group. No wasted time in chat looking for people to join you.
The game is beautiful even on low settings if you lack great hardware. The story line is brilliant and the in-game New York is very true to the real thing.
I would recommend this to a friend
Pros mentioned:
Gameplay
Rated 4 out of 5 stars
Good with friends
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Division is a very beautiful game that captures the feel of a disaster struck New York very well. I found the gameplay and gunplay enjoyable with all the different types of guns that are in the game, they all had a unique feel to them and how they handled.
While it seems possible to get by playing solo for a lot of the content, I think the game definitely shines when playing with others. There are lots of abilities and perks that are meant to support you and your allies and of course its always nice to share the experience with others.
I would recommend this to a friend
Pros mentioned:
Gameplay
Rated 5 out of 5 stars
Great mmo
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good game, graphics are fantastic and gameplay is very smooth