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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 215 reviews

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86%
would recommend
to a friend

Customers are saying

Customers are positive about the Premier 2023 Fed + E-file & State's user-friendly interface, reasonable pricing, accuracy, and step-by-step guidance. However, some customers have encountered installation issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 215 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TurboTax Premier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product. Interview makes filing your taxes very straightforward. Highly recommend this product for anyone who files their own taxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turbo Tax on CD is what I like

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought TT at BB because I wanted it on a CD. New packaging is great and saves material and even substitutes paper for non-biodegradable plastic. Stay with your customers BB. I know all the snipping remarks about Turbo Tax; however, after 10 years of using it, I know all the kinks and tricks. It takes me 8hrs to do two returns. CPA would charge me upwards of $640. I like it and I got paid $80/hr. NOT TOO BAD!!!

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Great DIY Tax Prep Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Turbotax premier for years. It handles all my requirements, including dividend and interest income, and tax credit related to health insurance marketplace premium payments. Being able to import tax forms from major financial instituions is an incredibly useful feature. Last year I wound up owing nothing in federal taxes, with all quarterly payments and a portion of our health insurance premiums being refunded. The 0 tax answer made me nervous so I went through the calculation and worksheets manually, getting exactly the same result that Turbotax came up with. It was very helpful to be able to see the intermediate worksheet results from Turbotax.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Data import, Ease of use

    Rated 5 out of 5 stars

    Excellent Product for Income Tax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and provides accurate results. Tax data from previous years are easy to download. Downloading data from banks and investment company is easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Misrepresentation? Probably.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TURBO TAX REALLY, Really let really let me down this year. I was charged an e-filling fee for the state return and the fee is included for filling the federal return. No where was there a caveat, warning, disclosure and any hint that there is a required IP PIP number required if you have EVER had a tax return fraudulently filed by someone else using your SS number. The process of obtaining this number is very laborious and takes a great deal of time. I was forced to file a paper return and TURBOTAX hasn't even given me the courtesy of a reply when I requested a refund of the two filing fees which I was unable to use. This error on the part of TURBOTAx makes me question how many other oversights are contained in the service!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Turbotax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbo tax takes me through all the complicated items of my filing. They have resources available for some complicated issues for an additional fee. The price is reasonable. I'm still finishing 2023 filing and need some remote help, so will sign up for this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It gets worse every year. Next year I will switch.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using TurboTax for 20+ years. In the early 2000's it was almost perfect. Then, every year, they "improve" it in ways that make it harder to use. For example, this year, I am puzzled by this new message, which I haven't seen past years. "How do you plan to submit your 1099-B to IRS" and "mailing instructions". As you can see, in the screenshots, it is a very simple (mock) transaction. Why mail it? Maybe because I submit a summary rather than an itemized list? I always submitted a summary, matching my 1099B exactly. TT offers no explanation. Last time I mailed something to IRS was back in the days of paper and pencil.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Data import, Ease of use

    Rated 5 out of 5 stars

    I depend on TurboTax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TurboTax is easy to use and offers a lot of helpful explanations. It also eliminates the need for a lot of data entry by downloading financial information from banks and financial firms.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Fore 1099B troubles.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble with form 1099b due to cash in lieu on a barter exchange. Form doesn't specify cost basis and type of gain or much else for that matter and premier Turbo Tax was a chore to get through on that one item. Otherwise it was smooth sailing.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Helpfulness

    Rated 5 out of 5 stars

    Best Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this program for years, always been very accurate and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Price is worth it even though I only used it for 3 filings (5 available).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    TurboTax makes it easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy to use, inexpensive product. Short money compared to paying a tax accountant.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    best tax software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good as usual. Have used turbotax for years. Always accurate and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Turbo tax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, walks you thru the program. Accurate and very quickly complete your return!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Intuit TurboTax

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product every year. Happy that I can get it at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and simple from start to finish. Was a fast install as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent intuit Turbo Tax product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a copy of TurboTax Premier for 2023 tax year. I have not received all the tax documents yet. I have had excellent results for the last seven years of filing going back to 2009. There would be no difference for this years in terms of ease of use: porting of prior year for filing, auto software updates, step by step walk thru. Overall very pleased with intuit turbo tax products

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turbo Tax is an A+

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been using Turbo Tax for almost 20 years. You can't go wrong with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    User friendly

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good DIY product. Really easy to use, comes with a user guide.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get TurboTax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great value. Easy tr a nsfer of prior year data to the current year gets you off to an easy start. Prior year dsta prompt you to deal with recurring matters. Review checks ensure all nessary steps have been addressed. Electronic filing is by far the very best option for filing the completed rrturn.

    I would recommend this to a friend
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