The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 128 reviews
Rated 2 out of 5 stars
Great on paper, poor execution in use.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Interpretation of controls into simulator is great, but the yoke is very choppy on the pitch control. looking at reviews online, apparently this is a well known issue for this yoke with the “sticking” and difficult to be precise. Turtlebeach knows about these issues since it’s been vocalized by the community since its release but nothing has been done to remedy it in any revision.
Hello Phil! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Rated 5 out of 5 stars
Easy
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works amazing it work good with the sim and the set up is good!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I also bought the rudder pedals to go with it and I love it. Can be a little frustrating to update, but eventually you figure it out. Just don't tell my wife how much I spent on it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This set is awesome!! Just turn of the pilot assistance options for landing and takeoff in Microsoft flight simulator. At first i thought it was controls but it wasnt. They perform flawlessly!!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Guys, I was very excited about this. From the moment I connected and attempted a take off with probably 150+ souls on board. We crashed at take off due to the pitch up and down not working right out the box! Oh the humanity!
I attempted to find a customer support phone number and was left with no option but to navigate through a lengthy process to leave a "message" with turtle beach support. Only to receive an email that "someone" will contact me within a couple of weeks. Needless to say, it's back at Best Buy. So sad, I was really looking forward to it. On the Turtle Beach side, they were going to replace it, but they wanted theirs back first instead of sending me a replacement with a label to ship the bad unit back. I don't have time to go through this 4-6 week process after spending nearly $400. I don't think I'll be buying another one.
We are sorry to hear about the experience you've had with your Turtle Beach VelocityOne Flight.
Unfortunately, we do not have a phone number for Technical or Sales Support.
We try to expedite all cases as quickly as possible, but are currently experiencing a high volume of post-holiday customer contacts.
We are sorry to see that you did not want to go through with the replacement process, but please know that replacements continue to be covered by the warranty of the original purchased product, and that our team would be happy to continue to provide assistance as long as you're within the warranty period.
Best Regards!
Rated 5 out of 5 stars
Great but complicated
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Need to be prepared for a learning curve. Programming can be difficult for a novice like me