Customer Ratings & Reviews

The agents showed up within the time window Best Buy provided for me. They communicated effectively and very quickly mounted the TV to the wall. They were kind, funny, and knowledgeable about TVs and mounting techniques. These guys are honestly professionals and you can trust them to take good care of your electronics.

The guys worked for a couple of hours trying to fasten the TV mount to the exterior wall which has 1/2 inch sheet rock then 2 inches of foam block and then 6 inches of concrete with another 2 inches of foam block plus stucco on the outside. The bolts they had brought were too short to grab the concrete so they to order longer bolts and come back about a week later to finish the installation. When they finished, the mount was level and exactly where it needed to be! Mission accomplished! Job well done!

Individuals were knowledgeable and focused. Answered questions and provided information as needed. Efficient in their tasks; completed set-up in a timely manner. Very pleased with the work done.

The Geek Squad has installed my new television and did a Great Job! The put the new tv mount on the wall, attached the tv, set up all of my remotes, went over everything and then took away all boxes and trash. I really truly appreciate all of their help! I would recommend them to my friends and family and definitely use them again and again!

The installation team did exactly what needed to be done. They were efficient. This was a difficult flush mount installation for a Samsung Frame Pro TV. I would love to have them back to see if there is a w ay to improve the quality of the TV picture.

Scott L. Did a great job installing my tv and sound bar. He was professional, friendly and efficient.

Technicians really cared about the quality of their work. A nice change from the typical “get in, get out, get paid as fast as possible” that you see too often these days. Since it was such a large TV, they made sure to hit 3 studs when installing the wall mount bracket. I would use their service again!

The technicians were very professional and proficient in setting up my TV. I highly recommend people to use this service,

Very well coordinated team. Efficient and effective,reboxed old tv and helped me move it. I like having the geeks available when I need them.

The agents came in and flawlessly installed my TV.

Lucas Preis was AWESOME!!! He measured at least three times and with his years of installing televisions, mounted it perfectly because the frame televisions are not simple! He was knowledgeable, professional, and personal. Awesome guy who did an amazing job!!

The mounting service was excellent. They were professional, timely and overall it was a great experience. We had a tilting issue and the technician met with us right away and showed us how to adjust the tilt if it happens again. We will definitely be using Best Buy in the future for other mounting needs and services, thank you!

Aaron and John did an amazing job installing the tv. Very professional and definitely knew what they were doing. It was definitely worth it. They were also very informative about streaming and features available on the tv especially for a person who isn’t tech savvy. Great job

Very professional, efficient and knowledgeable. I had my own Wall Mounting which was not what they would have used, but they used it, mounted it and made it work just fine.

Geek Squad did a phenomenal job installing my Best Buy TV Mount to the wall in my home. The installers were incredibly polite, thoughtful and professional and did fantastic work. I could not have been more impressed with their work and my TV looks terrific now mounted on the wall thanks to Geek Squad!! Give these men a raise, promotion, bonus, extra vacation time and chocolate cake along with regular positive praise as they are fantastic ambassadors for Best Buy!!

The geeks quad was very professional quick and knowledgeable about hanging my tv. I would recommend them to all my friends and will use them again.

Geek Squad agents showed up on time and completed the install quickly and professionally. They asked me where I wanted the TV mounted and provided suggestions as to where it would work best. Once we decided on the location, it was up and installed in less than an hour. They then took their time to run all the wires for my cable box, XBox, PlayStation, HDMI switcher, and Bose Soundbar. The Bose was supposed to be mounted with the TV, but they recommended against it because of issues with my TV. They tried a few different options, but just couldn’t get it to work. I am beyond pleased with their support and work.

Great picture, Geek squad did an excellent job mounting on the wall! Made sure all equipment and connextions were set up.

These guys were beyond professional, they cleans up, showed me how to operate and gave me tips and tricks. They were on time. Very please with service

Two TVs mounted with TV mounts and the guys were great. They were very efficient did everything neatly and clearly and were nice and professional couldn’t ask for more than that!