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Customer reviews

Rating 4.6 out of 5 stars with 460 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are positive about the AmpliFi Dual-Band Mesh Wi-Fi System's ease of use, Wi-Fi coverage, range, and setup, with many praising its simple installation and strong signal. The system's performance and app also receive positive feedback. However, customers are negative about the system's relatively high cost. Many appreciate the improved internet speed and reliable connectivity it provides.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 44 reviews
  • Pros mentioned:
    Range, Setup, Speed

    Rated 5 out of 5 stars

    Excellent Router Mesh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a Router or Mesh system which would give good signal even in the second floor because it is where I set up my office room and I see amazing signal strength which I never expected. I was really disappointed with my previous very famous router or mesh system which was good in the first floor however when it comes to the second floor it becomes very very poor although I tried to place or change the mesh points diagonal or kind of triangle for good signal strength but never got to get the same. by the way my house is just 1500sqft in the first floor and 1100sqft in the second. I really want to thank my friend who recommended this Ubiquiti Router to me, finally, I am so happy with this. I got Spectrum 300 speed connected to this router and I get 150 speed on the mesh points which is awesome compared to my old which gave very poor/less speed. Coming to setup it was very easy, just need to follow the instructions given in the box. Also connecting the mesh points was more easier, just plug-in. The only thing I didn't like is the shape of the mesh point, I mean as shown the picture when plugged in, it eats up some space from the socket below so we cannot connect anything else other than this one mesh point so planning to buy a separate plugin socket which might allow me to connect two devices. Last but not least I have taken the Best Buy Geek Squad extra warranty along with this purchase so I am absolutely not worried about anything now. I have given my 5 star ratings at the same time definitely recommend this product to the people who are looking to get good strength even in the second floor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range, Speed

    Rated 5 out of 5 stars

    Fast wireless router. Well engineered. Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless router is easy to set up with their phone app. (I used the Apple iPhone iOS app.) It is a fast wireless router: period. The mesh units find the base station easily. The app provides signal strength measurements that are very intuitive and useful. Each mesh unit can be individually adjusted for maximum usefulness. For example, I needed one mesh unit to be as fast as possible, with the other mesh unit to have a longer range. I was able, through the iPhone app to toggle one mesh unit frequency (5 MHz (speed)) and the other mesh unit frequency (2.4 MHz (range)). Impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Wi-fi coverage
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Excellent coverage, easy set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mesh system set up was super easy with the Amplifi app downloaded on the phone. Coverage is great, even in a very long house. Easy to control options on the app make it a simple system for a beginner, but with great speed. I marked it down one notch because so far I've had to reset the device several times- but because I have new internet, I am not sure if that is a device issue or my carrier's issue. It's also more expensive than other mesh systems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great router, easy to set up.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router system with the 2 extenders has lasted longer than any other routers we've had in quite some time. I like the screen where I can see when there is activity, and monitor the speed we are getting from our internet provider. It was easy to set up, and has given us no trouble. It's easy to update when they push out an update to us. A friend bought the same system on our recommendation and they have also been happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Mesh Network

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is easy to set up with the preprogrammed nodes. The WiFi speed is great and the coverage is great. With the app that is used to control it being easy to use. I have had this router for sometime now and have had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Wi-fi coverage

    Rated 5 out of 5 stars

    Save money on internet with a better router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on the recommendation from several family members who have this product or another Ubiquiti router. So far we love it! It was really simple to set up with the app and changing settings is just as simple. The extenders help give perfect internet coverage in our house and our speeds are great. We have the lowest speed option from Spectrum and there's no way I would ever upgrade because with this router it's plenty for streaming, gaming and my husband who works from home and runs some demanding programs. We haven't had any issues and I would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite router for a medium to large home. I work for a large cable company and this is my go to router based on performance. Excellent performance compared to anything else at this price/performance category. Easy to set up, vpn capabilities, excellent speeds and range for multiple devices connected to wifi. Do yourself a huge favor and fix your wifi with this system and stop renting crappy routers for 5.00 a month. Half of the publics wifi issues could be fixed with this product in my experiences.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range, Speed

    Rated 5 out of 5 stars

    Best Mesh System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried different mesh systems before and amongst all this, the AmpliFi has been the best so far. Installation is done through the app and is easy to install. As soon as I've replaced an eero system, access to my wifi system increased substantially, not only in range but speed and stability. They also have updated the 2 mesh points on this one, so it no longer is magnetized and it won't fall off by accident if you tend to bump into it. Though a bit expensive compared to others, it is well worth the cost if it covers a lot, minimal maintenance with automatic updates.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Can't go wrong with Ubiquiti

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased a lot of commercial Ubiquiti hardware for my company's WLAN network, but this is the first Ubiquiti purchase for my home. I was upgrading an older Asus-based network that had seen better days. Setup was incredibly easy and fast - 5 minutes max. Speed and overall performance has been exemplary. Our house is about 3000 sq ft single story and the coverage is 4-5 bars everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Wi-fi coverage

    Rated 5 out of 5 stars

    Hot rod mesh system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Exceptional coverage. Excellent speed. Highly recommended. I do with there was more granular filter controls. Easy enough to set up a family-friendly DNS service, but no way to block individual websites. Still highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough good things about this product! We have a two story house and my old setup from old house did not cut it in new house, so replaced with this and it has been amazing! I can cross the street and still get speed with 130 download and about 15upload. App to setup and maintain devices is super user friendly and very useful to have. Not one of those apps you just download to set up once and thats it, you will want to constantly use it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Well worth the upgrade from 1 router.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant upgrade. I have the main router on one side of my house (bi-level) and the mesh APs in the upstairs living room and the quad downstairs. Everyone gets full bars wherever they are in the house. Speeds are ~120 Mbps all over. What's even better is how quick the integration is. All devices that require 2.4 GHz only pull from that band, all others use 5GHz. The app allows you to monitor all device activity on your network and pause devices at will. You can even turn on a temp first wifi and control how many can be using it at once.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great product and super easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super easy to set up and it was up and working literally in minutes. It creates an additional network off the existing WIFI which turned out wasn't the problem I was trying to solve - it was my computer having the problem all along, BUT I would highly recommend the product for ease of setup and how well it worked. Looks stylish too and you can access it from your phone to check connections, speed, etc. Overall excellent, especially for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Best router I've owned to date

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router I've owned to date! Its fast and the easiest to configure and adjust through a very easy to use app. The one I bought didn't have the adjustable directional range extenders tough (haven't needed them for my apartment but for when I'm gonna buy a house I'll most definitely gonna get some extra "directional" extenders for sure! ) The internet speed is at maximum at all times which is great!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    I couldn't be happier.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to explain how good this system is. There was basically no setup. Everything just works all the time. My entire house has full signal and updating the firmware is as easy as touching the screen on the router. It's so good. I can even control it remotely on my phone if I want to. I put my modem in bridge mode so my Amplifi is handling all of my NAT and it is lighting fast. Why didn't I do this sooner?

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great home router.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works flawlessly with all of the WiFi based components in our home. App allows fast access to control everything. We are finally able to receive and utilize the Download speed that we pay for from our ISP. Also great customer service via email. My question on how to use WSP was answered in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Another happy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was for my in-laws. They were using an older style single unit router. After considering other options such as Google WiFi, I convinced them to use the AmpliFi due to many friends positive endorsements. They could not be happier. House is 2700sqft, main unit is in one corner, and the other antennas are each in another corner, and there are no dead spots. WiFi (as measured via an iPhone 10 using fast.com) is super consistent anywhere in the house, garage or backyard. Very please.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Worth every penny.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device changed my life. It was so easy to set up and delivers the full speed of my internet throughout the house to include the patio. In addition, the design is beautiful. I could not be more pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Two weeks in, best wifi router I've ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what I expected of it and is easy to use. I highly recommend it. The app is easy to use and the WiFi is fast and doesn't drop out.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    love me some ubiquiti gear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ubiquiti never fails. First time using this mesh system and I love it. I usually use ubiquiti's line of standalone routers and Access Points however the ease of having those two pair in this combo with easy to install and relocate mesh antennas is convenient! No POE Injectors or other things cluttering the install. just plug in and enjoy. was able to get full speed and coverage in a 2 story home which previously was a pain to get reliable connection or speeds in. Price is high but convenience trumps that.

    I would recommend this to a friend