Customer Ratings & Reviews
- Model:
- 984-002004
- SKU:
- 10732342
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Range
Rating 4.6 out of 5 stars
The Sound That Goes Boom
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality. Grade A materials. Love the features. Reasonably priced. Did I mention it is portable and wireless? Best of all it's waterproof! The other models can't compare. Totally satisfied.
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your excellent review of the Ultimate Ears BOOM 4 speaker! We're thrilled to hear that you appreciate its sound quality, features, portability, and waterproof design. Your positive feedback is invaluable to us.
Mr.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product worked just fine for "3" months (the last one I had worked well for over "5" years, but it became an issue as not being able to recharge. So, I went back to the Best Buy in Orland Parl IL. where I purchased it from to get an exchange, but was informed by the perosn at the return counter that a refund or exchange was only good for a 30 day period. I wasn't looking for a refund but only an exchange for a faulty product. I then asked for someone else and the young lady informed me she was the mgr. So, then I asked for another person I could speak with, and a store mgr. by the name of just BG, explained again I could only use the manufactors warranty, as my "30' day period had expired, as having purchased it in Dec., and not even checking the product to see what the issue was to possibly what was faulty with it. However, he did explain that I should have purchased one of "2" warranties which were avaialbe. This is really a sad situation, as thinking I could rely on Best Buy to stand behind a product they sell. There are multiple retailers which I could have purchased from, but this one having the product I wanted (again as having purchased there several times before) and being close to home. I will never again purchase from Best Buy, no matter what the product is, or their proximity to my home, as its rather insulting having to be told I need to purchase a warranty, rather than rely on what "should be" their reputation as a retailer, being a good business practice to do so, especially after such a short period of time!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your detailed experience. We sincerely apologize for the frustration and disappointment you encountered with your speaker and the return process. We understand your concern regarding the product's lifespan and the limitations of the return policy. We regret that the resolution offered did not meet your expectations, especially given your previous positive experiences. We value your feedback and will use it to review our customer service procedures and product support.
Horrible! Buy jbl charge 5!! Youll be glad!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a fan of the original megaboom! I even bought a second one to pair! Sound was great and the durability of this speaker is ridiculous! However, the charging port went bad on 1 of them, so without hesitation i decided to upgrade to the megaboom 3..couldn't be more disappointed!!! It sucks!!!! Volume doesn't even compare to the original! Buy a jbl charge 5 for the same price..or less! It kills this speaker!!!
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the disappointment you've experienced with the Ultimate Ears BOOM 4. To address this issue, we recommend reaching out to our social care team via email at [email protected] with your
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Meh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was an ok speaker that eventually wouldn’t stay paired up
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the inconvenience caused by the Ultimate Ears BOOM 4. We understand your frustration with the pairing issues. To address this issue, we recommend reaching out to our social care team via email at [email protected] with your
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- Email Address:
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- Brief description of issue:
