Customer Ratings & Reviews
- Model:
- D40f-J09
- SKU:
- 6465459
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 40" Class D-Series LED 1080P Smart TV's picture quality, ease of use, and its smart TV functionality. Many also appreciate the TV's price and lightweight design, making it easy to set up and place. However, some customers wish for improved Bluetooth compatibility and a better remote control. The lack of Bluetooth and remote control issues are the main drawbacks reported by some users.
This summary was generated by AI based on customer reviews.
Wifi would disconnect everytime you turned it off.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv would be great if it didnt drop the wifi everytime you turned the tv off. And the only way to reconnect was to reboot the router. Got two tvs and they both had the same problem.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Nothappy, sorry to hear you are not having a smooth experience with your network connection. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Waste of money and time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound didn’t want to work half the time it would take for ever to turn it up or down. Sometimes we would get a blank screen we would have to completely disconnect the tv just to get it work.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello g3lica, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Poor quality, never buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is horrible. I constantly have to reboot it because it handle normal streaming. In just a little over a year, the power cycle broke and I have to replace it.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello BadTv, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Don’t get it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t turn on and has to be reset every so often to get it to turn on. Started doing this right after the return period ended. Very dissatisfied.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Myna, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Vizio tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after warranty. Sent back to manufacturer but even they couldn’t fix it. Had BB protection so put toward a new tv.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I am so sorry to hear you had a less than ideal experience with your TV. Thank you for your detailed review and thank you for giving our technical support team a chance to assist with troubleshooting this issue. This issue is not common, so I appreciate you bringing it to our attention. If you have exchanged this TV for another VIZIO and have any questions or need assistance, please feel free to reach out to us again by going to support.vizio.com and clicking 'contact us'. Thank you.
Frustrating experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not program the set to work. Called someone from Best Buy. They could not get it to work. Suggested we take it back and buy a different brand!
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello LynneD, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Pay a little more for a better product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are using it to stream movies or tv shows do not purchase. Pay a little more for a better quality product. When we try to watch a movie it spends half the time buffering.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Not a good purchase.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had problems with this TV since we received it. We've had to reset twice since we've purchased it because it kept freezing up and now it wont allow us to select an app.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello 1star, thank you for taking time to leave us your feedback. Typically, when a TV freezes up, that can be fixed with a power cycle. To power cycle a TV you will want to unplug the power and then hold the power button on the back of the TV for at least 5-10 seconds while unplugged. After those 5-10 seconds go ahead and plug the power back in and try again. If issues persist or you have any questions don’t hesitate to contact us by going to support.vizio.com and clicking ‘contact us’.
Vizio TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV would not stay set up after multiple tries. No sound picture froze. Could not read manual on TV screen. Poor quality parts and features. Not worth the money.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Not working
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stop working already don;t know if I have factory insurance. I 2would like to know if I can get antoher one.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello josue, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Not worth the buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible – after only two weeks the screen would go black. Have had no stop problems with the TV. If you could apply the Lemon Law to this model – it’s a certified Lemon.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello BaitandSwitch, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I exchanged this TV for another. It froze constantly, restarted randomly on its own, apps shut down frequently, limited app choices compared to similar priced products
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Hobbes, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers sound bad not good sound picture is fine. Sound quality also need to re enter password for internet every time
No, I would not recommend this to a friendBrand response from VIZIO
Posted .As televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 844-254-8087. For top of the line audio performance, you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
Greg 1
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible iheart radio app appeared out of nowhere couldn't get it off neither could vizio support had to go out and purchase a new LG
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Greg1, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.
don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tv didn’t last three weeks before the picture went out if you purchase definitely keep the box and get a warranty
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello wonder, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Vizio sucks no sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv sucks i had to contact I vizo 3 frigging times now the sound keeps going out and now tgey are telling me that 3 4 days for a technician
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Momsecho, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.
Don’t waste your money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend, after five months the tv constantly powers off on its own.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Tiff, I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
- Pros mentioned:Picture quality
Nice Smart TV at a Great Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had zero issues with this tv after a couple of months. Nice picture, easy set up, tons of built in options…nice little smart tv. The volume is a bit tinty as most newer TVs are these days, so I added a sound bar and it’s perfect.
I would recommend this to a friend Skip the headache
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend buying this brand. The one I bought was a dud. I returned it for another brand.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Andy, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Don’t waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv screen glitching had tv less than 60 days. I purchased two of the same TVs both have the same issue.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello kima, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.