Customer Ratings & Reviews
- Model:
- D40f-J09
- |
- SKU:
- 6465459
Customer reviews
Rating 4.3 out of 5 stars with 1881 reviews
(1,881 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 40" Class D-Series LED 1080P Smart TV's picture quality, ease of use, and its smart TV functionality. Many also appreciate the TV's price and lightweight design, making it easy to set up and place. However, some customers wish for improved Bluetooth compatibility and a better remote control. The lack of Bluetooth and remote control issues are the main drawbacks reported by some users.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not so great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was good price but slow to start up every time it turns on it says hold while we load smart cast.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Jenna, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Rated 1 out of 5 stars
Spend more money and get a better model/brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the operating system is super slow and the wifi antena is miserable .. i had a better expectations of Vizio
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Manu, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Are you attempting to use an antenna that is attached to the back of the TV? Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Rated 1 out of 5 stars
Stolen tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery guy stole the tv instead of delivering it
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hi, can you please contact us at https://support.vizio.com/s/contact-us and we will gladly help you in resolving the issue.
Rated 1 out of 5 stars
Trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally stopped working after 1 day and had to go through visio and Best Buy’s horrible service to get another replaced.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Worstbuy, defects like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation.
Rated 1 out of 5 stars
Return customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Particular Tv had a very poor picture. No adjustment worked.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello customer, at VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
Rated 1 out of 5 stars
Vizio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv brand new and the speakers are horrible, they crackle and the quality is not good.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Josh, there are a variety of issues that could cause your TV audio to crackle. It's difficult to say if the issue is your source device, your cable, or your TV. We'd be happy to help narrow down and diagnose and resolve your problem. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Rated 1 out of 5 stars
Was Not Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with Direct TV Stream. Returned purchased and exchanged for a Samsung.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello ThelmaD, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Rated 1 out of 5 stars
Terrible tv don’t waste your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible tv sound doesn’t work only had it two weeks and it’s not refundable waste of money literally
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello RobinLJ, there are a variety of issues that could cause your TV to lose audio. It's difficult to say if the issue is your source device, your cable, or your TV. We'd be happy to help narrow down and diagnose and resolve your problem. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Rated 1 out of 5 stars
Glitchy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is incredibly glitchy. Pass. Have to unplug is everyday to get it to function at a subpar level.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello eddd, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Rated 1 out of 5 stars
Not happy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave this as a gift and it quit working already. Five months and it's broke.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello MichaelM, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Rated 1 out of 5 stars
Katie TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First smart TV very pleased, Best Buy’s app makes purchasing and the customer experience quick and easy.
I would recommend this to a friendBrand response from VIZIO
Posted .Thank you for the feedback! it seems like you're enjoying your TV, but gave this a low ranking. If there is anything we can fix to help you enjoy the TV more please let us know.
Rated 1 out of 5 stars
1 out of 10 do not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible os slow and laggy freezes constantly even while doing simple things
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello DonA, there could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Rated 1 out of 5 stars
Not recieved yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchansed this in june It still says pre-shippement When will it be shipped
I would recommend this to a friendRated 1 out of 5 stars
Horrible Device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible tv worst tv I’ve ever bought it doesn’t work, I could give 0 star I would
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello King7220, can you give us some additional details about the issue you are experiencing? I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Rated 1 out of 5 stars
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless won't stay on and I've had it since June of this year
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Garbage, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Rated 1 out of 5 stars
Sucks. Slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad everything. Bad picture. So slow on switching between tv inputs and apps.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello meandmyideas, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Rated 1 out of 5 stars
Do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not recommend. Powers on by itself. Takes too long to power up. Will be returning.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Nooooooo, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Rated 1 out of 5 stars
Trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chrome cast doesn’t work. SmartCast doesn’t work every other day and same goes for airplay
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Brownie, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Rated 1 out of 5 stars
disappointed customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.couldn't connect to wifi because plugins weren't available
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello lance, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Rated 1 out of 5 stars
Boooo vizio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible 7 months and it was bad thankful for warranty
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello KyleE, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
















