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Customer Ratings & Reviews

Your price for this item is $109.99
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The comparable value price is $399.99

Customer reviews

Rating 4.4 out of 5 stars with 1365 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the picture quality, price, and easy setup of the 50" Class - LED - E-Series - 2160p - Smart - 4K UHD Home Theater Display with HDR. Many customers mentioned that the picture quality is great and they are very satisfied with the price. Some customers also mentioned that they love the on board Chromecast and it is great for gaming systems. On the downside, some customers mentioned that the remote control is simple and there are no built-in apps or tuner.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-8 of 8 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control, Smart features

    Rated 4 out of 5 stars

    Pairing glitches take too much time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture quality for movies and games. I assume that it is great for tv as well if that is your thing. The downside of owning this "smart" tv is that it isn't smart at all except when paired with a wireless device like an iPhone or iPad. It requires downloading the Visio Smartcast app. Every other time I use it the phone won't communicate with the tv. First time I called tech assistance and eventually after uninstalling apps, resetting phone, refreshing tv, resetting tv to factory original, re-pairing, re- instilling app and the long process of set up, it works. I have had to do this process twice since that time. Each time it takes several attempts of the complete process to make a connection, taking up to an hour. Not worth using the Smartcast feature. If you want to watch dvd's, bluray, and hook up you game console, it is great. You will need external sound. The remote is minimally functional. Since picture quality is most important to me, I rated this tv 4 stars. I would give the sound 2 stars only for tha fact that you can hear it, the remote 2 stars and the "smart" part a -5 stars ( that is negative 5). So if you want to stream YouTube, Hulu, Netflix, etc, good luck. You might be better off with a "real" smart tv.

    I would recommend this to a friend
  • Cons mentioned:
    Smart features

    Rated 4 out of 5 stars

    Good quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint: The initial downloading of updates was a little frustrating, because it kept freezing. I finally had to do a manufacturer reset (brand new t.v. in an unopened box), before the updates completed. Otherwise the T.V. is a great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control, Smart features

    Rated 1 out of 5 stars

    I never give really bad reviews but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never give really bad reviews but this thing is a real joke. We kept it because it was to much trouble to return but seriously its cheaper to get other brand tv's. While this screen is pretty good that is all you get with this is a screen. You have to buy a tv box and all the cables separately. I had decided not to put a review on this at all but 6 months later were still dealing with stupid channel boxes that the romotes work only half the time...this is a 4k screen with 70's tv ....BUYER BEWARE...YOU WILL SPEND ANOTHER $100.00 + BY THE TIME YOU ARE DONE GETTING ALL YOU NEED

    No, I would not recommend this to a friend
  • Cons mentioned:
    Smart features

    Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good tv, but you need to have a smart phone or table to use a lot of the features. for the price that I got it for a it was nice.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Smart features, Tuner

    Rated 1 out of 5 stars

    This is a TV?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This "tv" is essentially a monitor with Bluetooth. The only thing "smart" about it is the Bluetooth. It doesn't come with built in apps and you cannot get any. Anything you want to stream, must be streamed (cast) from your phone unless you buy a Roku or similar device. You also can't use local channels unless you buy a tuner. What TV should require you to buy a tuner? It also doesn't have the ability to plug in your cable unless it's by hdmi through your cable box. Personally, my cable box is in the living room, which is not where I bought the "tv" for. This "tv", for me is just a big disappointment.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Thanks for the feedback. This display comes equipped with built in Chromecast support. This allows you to still enjoy all of your favorite apps like Netflix, YouTube, Vudu and more, but more easily manage the content. You can find your favorite Movies, TV shows and other content from your mobile device and then cast the content to your display. This allows greater management and control of your content. VIZIO

  • Cons mentioned:
    Smart features

    Rated 4 out of 5 stars

    Like it, good pictures but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not so smart. Just for cast using your device.

    I would recommend this to a friend
  • Cons mentioned:
    Smart features

    Rated 3 out of 5 stars

    Not what I'd originally thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the tv without fully reading the reviews. I didn't realize that SmartCast did not mean it was a smart tv. Totally my fault, but I returned it for an actual smart tv before even opening it.

    I would recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Thanks for your feedback. The VIZIO SmartCast platform allows you to enjoy your favorite apps like Netflix, YouTube, Vudu and more, we've simply changed how the content is managed. You can now locate and manage your content directly from your mobile device such as a smartphone or tablet. This allows the process of finding your content much simpler, and allows you to always stay up to date. VIZIO

  • Cons mentioned:
    Smart features

    Rated 1 out of 5 stars

    Smart BUT restricted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually work as a sales associate for Best Buy, and this TV is just frustrating. Either I am really bad at setting up the smart features or Vizio's "smart" feature is not good.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      This is not the experience we would like our customers to have. Please contact our award-winning U.S.-based customer support team at 877-878-4946 Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST and we can help you resolve this. Thank you. VIZIO