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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2359 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,359 reviews
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was easy to install and use. It looks nice and has good range. The ring was very loud but was easy to adjust the ring volume.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones long battery time have used these phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone, best price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For its price this phone has all the features that I could expect. I bought it to replace a Uniden that had given me good service for 10 years.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 5 out of 5 stars

    Phone replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A okay. Not a problem at all. Plugged it in and it works just fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just so-so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRO: Looks great; gets the job done CONS: Short but annoying delay between pressing a key and having it register; no speed dial (meaning you might have to wade through a lot of numbers in the unit's digital phonebook before finding the one you need); pressing Redial shows only the number but not the name if it's a number in your phonebook. As a result, I often won't use Redial, because I'm not certain it's showing the number I want.

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone does not function as expected. We understand your disappointment, and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 6:00 AM and 4:00 PM PST Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 5 out of 5 stars

    Excellent cordless phine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for our company use. In store staff was very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good phone, excellent reception

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, the reception is excellent and has good sound in the horn and in the speaker

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    I am very pleased with the VTech Cordless phone sy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old phone that had an old battery that I was not able to replace. I found the Vtech system at Best Buy for my replacement and it works great and is compatible with my Panasonic system using the same phone number. The VTech system increased my phone system from 5 units to 7 units which make being able to answer a phone call from any room in the house including one unit in the garage. I am very pleased with my addition using the VTech cordless phone system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great replacement landline phone. No issues so far

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good looking phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of VTech - CS5119-16 DECT 6.0 Expandable Cordless Phone System is very good. I also like the color.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this set!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for 2 handsets. These phones have a really good battery life, reception & include speakerphone. Best Vtech I’ve had in years!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Very nice and quality phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and quality phone for reasonable price. I certainly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. Very little effort to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    phone review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product and easy to use. needed to replace our old phone

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    VTech Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great phone reasonable priced. It doesn't blink when you have a message. You have to retrieve it using *98 it took a bit but it's difficult to read 'new message'

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Easy setup, great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my mom and she was able to set them up quickly. They have great battery life for that person that forgets to put it back on the charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Telephone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great telephone love the color it matches my house and I love All the features that it comes with

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. Light weight, easy to use. I love vtec phones and I can always add extensions

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    SWEET

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet, sleek and good range. The color matches the room. The clarity is crystal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone duo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones to purchase for elderly relatives living alone.

    I would recommend this to a friend
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