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Customer Ratings & Reviews

Model:
WDBFJK0040HBK-NESN
SKU:
1766068
Your price for this item is $90.99
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The comparable value price is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 2618 reviews

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Rating by feature

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the My Book 4TB External USB 3.0 Hard Drive for its large storage capacity, ease of use, and reliability. The fast USB 3.0 interface and quiet operation are also frequently cited as positive aspects. While some users found the included software less than intuitive, the overall experience is overwhelmingly positive due to the drive's performance and value. The drive's size and price point are also frequently mentioned as positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 515 reviews
  • Pros mentioned:
    Capacity, Storage

    Rated 4 out of 5 stars

    Great Price, Plenty of Storage, But Very Delicate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best external hard-drive for Xbox One for the price. The amount of storage for the price paid is amazing. Setting it up to be the external hard-drive for Xbox One was very easy. The only reason this product didn't receive 5 stars is because its delicate. A small fall, or drop, will cause the product not to work properly. Even with that problem it's worth it. Purchase the Warranty, and take precautions so that nothing can cause the device any harm. I purchased some Velcro, and enough to where it would take a lot to move the device. I also placed it, in it's own spot in my entertainment center, where it has enough room for the fans to keep it cool, but tight enough to keep it safe on top of having Velcro keep it in place, and for anybody out there trying to find a better deal, your not going to find it. There is one product that is $10.00 - $15.00 dollars more, and it has 5TB instead of 4TB. The Seagate 5TB Back-Up External Hard-Drive. Before you purchase that product, I'm just alerting you, if your planning on using it for Xbox One, It is not compatible. Xbox themselves stated that product was not compatible. As for using it for anything else, I can't say anything. But this product I can firmly say does the job for xbox one external storage, as well as external storage for computers and laptops. I purchased 2. I'm using one for my laptop & the other one for my Xbox One.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Quiet, Good software package.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this drive as a backup drive (Windows 10 File History) for almost a month without issue. In my opinion the software (if you are someone will use it) is better than Seagate. This drive is also quiet. What I don't like is that this drive is not designed to be placed horizontally (on its side). This is probably for ventilation reasons as heat will have a harder time escaping on its side. Even when I placed it vertically (standing up), the drive got pretty warm while in operation (upwards of 110-115 degrees F). Sure there are debates that this type of heat won't lead to premature failure. I will leave that up to you. I am just stating what I observe. I really wanted to put this drive on its side so I attached my own rubber feet to the side to elevate it off my desk which reduces vibration sounds and increases ventilation under the unit. I also bought a small USB fan that I use to cool the device. The fan is probably a little overkill, so feel free to do what you want with your drive.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 4 out of 5 stars

    Nice, fast external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th external HD by Western Digital; my first 4TB drive. I previously purchased a Seagate 3TB external HD, which worked well until one day is just stopped. System suddenly wouldn't recognize it. Hard disk crash! Tried several fixes, even tried replacing the circuit board - nothing worked. Data recovery would cost me almost $2,000 (no kidding), so I'll have to start rebuilding my data from scratch. I have had WD external HDs fail before, but it turned out it was the interface, not the disks themselves. I removed the HD from its enclosure, hooked it up to an EZ-Connect, and data recovery was simple. Not so with the Seagate. So, Lesson-Learned: Stay with Western Digital.

    I would recommend this to a friend
  • Pros mentioned:
    Usb
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Great Hardware, Software needs a little work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up in order to perform automated backups on a desktop (specifically a Mac Mini). I also had picked one up for use on the PC side, and for similar reasons. Let's start off saying that WD hardware is always first-rate, and the MyBook is no exception. Even though the case is plastic, it has a good fit and finish as well as solid feel. The port types available to use the drive are also good, with a speedy USB 3.0 port as the main attraction. What is interesting to note about external HD"s made by HD manufacturers like WD: It's actually cheaper to buy the MyBook than to build your own external enclosure. Also the warranty tends to be better as well. It really is a nice deal. Now the bad: The software works well enough, but on the Apple side, you would better off using Time Machine. It just isn't worth the hassle. Also on the PC side, the software works alright, but I find that it tends to have a big footprint and may be more of a handicap when it comes to more experienced users that wish to have a backup application that allows you to go under the hood. Other than the above small quip, a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 4 out of 5 stars

    Does what it's supposed to. Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had very good luck with Western Digital drives - more so than with LaCie or other brands. They get cheaper every year, and have larger storage capacities. With USB 3.0, they're as fast as I need them to be. What's not to like?

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Western Digital My Book 4TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchased this particular External Drive for the simple fact that it was on sale. 4TB is pretty big and I'm using this a secondary digital backup of all my Xbox One games. This external drive does exactly what it's suppose to do. It's big, it's bulky but it is light. I feel that the drive is somewhat slow but I'm just using it for storage. I recently switched to LaCie external drives for all my important stuff. I actually have two LaCie drives. One for my 360 and the second for my X-Box One. I'm happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Usb

    Rated 4 out of 5 stars

    Great Desktop Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Hard Drive was almost exactly what I was looking for when I had to replace my old 1TB desktop drive that was failing. It had tons of space and USB 3.0 connection. The only issue I have with it is it's size. With all the technology we have today being smaller than in the past, I just don't understand how this drive has the exact same desktop footprint as the one it replaced, which was nearly 5 years old.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 4 out of 5 stars

    Solid back-up at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to have a permanent storage space for thousands of music and photo files, and the price on this one couldn't be beat. Easy to set up, and (fingers crossed) has been working well since I bought it earlier this year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone who uses this product can see it's simple, and effective. Even not so tech-savvy people will understand how to use it. For me it was purchased to have backup storage in case something were to happen to my computer. It was a fair price for the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Storage

    Rated 4 out of 5 stars

    works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for my xbox one, the 500 gb that came on the console wasn't enough. This 4tb hard drive is the best thing for me. I currently have 10+ AAA titles stored on it and another 10 indy games and no lag, no having to delete stuff off my internal hard drive, nothing just install and install some more.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Great Hard Drive For a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD produces the best hard drives on the planet. The newest iteration of the 4TB My Book family lives up to the hype. With transfer speeds between 60MB/s (yes Megabytes per second not Megabits) and 110MB/s on USB 3.0, this hard drive is very very quick. Even the data hoarder wouldn't find it frustrating to move tons of data to this drive. I definitely recommend it to anyone that needs a ton of storage space. That having been said, what's not so great is the software that comes with it. I'm never a fan of software that comes on hard drives. In fact the 2nd thing I do (after running a hard drive test on the drive) is delete the software. For people that just want to use this as a backup drive, the software is for you. It makes it easy to backup your data and encrypt the drive. Since I don't use this hard drive for backup but rather for extra storage, I don't need the backup software or the encryption software. Encrypting any hard drive with a password always makes me nervous because what happens if that encryption software gets corrupted or YOU forget your password to unlock the drive or you can't run the unlocker software because you plugged it into a computer in which the user does not have admin rights? Then you can't get access to your data.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good price for what you get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent pricing (I got for ~$130 in early 2015) for a 4 TB external. Read/write speed through the USB 3.0 seems to be fast enough and access times aren't bad when full (I have ~3.7 TB of files on this one and it takes about 2-4 seconds when you open it up to bring up the folder listing)

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful & practical. Basically does what it says it does. I use it as an extension for my Xbox One and now I have plenty of space to save all my games. Great buy for the price. Highly recommend. This is my second WD Book and plan on buying more in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would probably work better for doing complete back up on whole computer but wanted to do music and movies. It works well with no glitches. It was easy to install And hasn't had any pop up issues my old one did. I would recommend this to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Great as a backup hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive has a lot of room. It can back up all of your pictures, videos and music files. It's also easy to setup and use and there have been no issues with it. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Storage

    Rated 4 out of 5 stars

    Great price for super storage space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase which allows me to store movies(which I love watching) pictures (which are priceless) as well as other important documents.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Sleek and Holds all my media

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a hard drive to hold all my media. This one has plenty of space. Looks sleek on my desk and doesn't take up too much space. The only downfall is that it makes sounds when it connects to my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Good back up device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At 4 TB, this drive has ample space for all your files that need backed up. The software that comes with it is kind of bloat-ware though and not user friendly. I prefer to use Seagate Disk Wizard.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Storage

    Rated 4 out of 5 stars

    Good Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a hard drive that can store more than you need then this is the one for you. I use it to store my GoPro content because the High Definition videos take up alot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does the job (fast)!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Connected to my wireless wifi router for media sharing. It is large, fast, and easy to set up. Great value for the money.

    I would recommend this to a friend